From the outside it looks like this hotel may have some potential...... sadly no. We stayed here for one night as part of an Intrepid tour, so had expected better. The bathroom is an open wet room, see photos. Disgustingly filthy, mouldy and smelt of bad drains! We were given two grotty greying towels, which quite fankly I did not want to touch, let alone dry myself with! There was only one plug socket to charge cameras/phones etc, hidden in a cupboard.
We were also unlucky to have a room at the top of the corridor directly down from the main entrance. After seeing the room and the smell, we asked to change and were told that all the other standard rooms were booked out. I then had the pleasure of enjoying loud music coming from a bar outside of the bedroom window!
I would not recommend staying here!
- Official Description (provided by the hotel):
- Serena Hotel location is only seconds from Train Station, easy access to Pasar Baru shopping area, and is only 10 minutes from the Airport. Serena Hotel accomodation features 65 rooms and suites with restaurant, 2 meeting room 30-120 seat capacity, Spa, Drug Store, Sameday Laundry Service, Tour & Transport, free WiFi in public area, Room Service, Major credit card accepted, and etc. ... more less
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