We stayed here for just the one night on an Intrepid Tour through java. We did not think much of Bandung at alland to be honest, we couldn't wait to get out of there - but that's not the Serena Hotel's fault to be fair.
What is their fault is the horrendous smells out of the bathrooms in the rooms - and that's before we used them before any of you get smart! It has no safe deposit boxes either in the rooms or at reception which for me is a downer. I put security pretty high up on my list of priorities in any hotel. By no means am I suggesting that the place is 'unsecure' but I don't think a lace to keep your passport and cards is beyond reasonable for any traveller.
They are just about the only faults I can write about though. The location of the hotel is good, right across from the rain station which you can use as a means of escaping from Bandung.
The food in the hotel restaurant is pretty nice to be fair and the morning breakfast was quite good.
It is the 'Our Pick' in my edition of the Lonely Planet Guide to S.E. Asia but having spent a day in Bandung I can only assume that ti does not have much competition. So if you find yourself in Bandung, this place will do okay, absolutely nothing wrong with it really - but for the love of God, life is too short to give Bandung much more than one day!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.