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“pleasant stay” 5 of 5 stars
Review of Amaroossa Bandung

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Amaroossa Bandung
4.0 of 5 Hotel   |   Jl. Aceh no 71A, Bandung 40115, Indonesia   |  
Hotel amenities
Ranked #21 of 152 Hotels in Bandung
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“pleasant stay”
5 of 5 stars Reviewed July 14, 2014

nice hotel, located not far from shopping area, huge selection of breakfast meals. the staffs are friendly. this hotel have the best value-for-money for us. the only downside was the relatively small parking lot, but it made up by the valet staffs that always ready at the lobby

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, July 19, 2014
Dear Alfa S,

Thank your very much for your great comments .We are so glad to hear that you enjoyed your stay and our pleasure to have you with us as it is our priority to provide a quality service in order to achieve your trust .

See you again in the next trip to Amaroossa Bandung.

Lety Latifah
General Manager
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260 reviews from our community

Traveler rating
    98
    116
    31
    10
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Any
English first
Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 14, 2014

Great location,walking distance to factory outlets (Heritage etc). Rooms are well-fitted,lovely but what impressed us most is the excellent personal service. We had to cut short our stay due to an emergency at home but we will definitely return. The guest officer, reception and sales staff, etc were all wonderful. We were made very welcome by the guest officer,given discount coupons for shopping, brought personally to our room,etc. The hotel itself is cosy, has a nice restaurant with buffet breakfast,pool and other amenities. I certainly enjoyed my stay and would recommend it to others.

Room Tip: Some rooms are near meeting rooms, request a room situated away for a quieter stay
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, July 19, 2014
Dear Azah 58,

Thank you for your compliment about our service , your kind words regarding the friendly staff are greatly appreciated and we look forward to sharing them with our team.

Next time you have a reservation with us, let us know so that we can prepare some an attractive location for you to explore in Bandung..

Regards,
Lety Latifah
General Manager
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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 7, 2014

Booked this hotel at promo price, and were given connecting deluxe rooms for 1night stay. Love its decor, very spacious, clean and comfortable bed. This boutique hotel location is city center, many shopping outlets nearby but less traffic jam. Staffs were helpfull, check in-out was prompt, breakfast was good. Will definitely book this hotel again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, July 10, 2014
Dear Cendanary,

We sincerely appreciate you taking the time to describe your vacation at The Amaroosa Bandung and thank you for staying with us. We are all very happy to hear that you enjoyed every feature of the hotel be it the detail oriented and personalized service delivered by the team, the interior, meals to the location of the hotel being in the heart of Bandung

We hope to welcome you back to The Amaroosa Bandung in the near future.

Regards,
Lety Latifah
General Manager
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Washington, District of Columbia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2014

i like this hotel cause the service they gave to there guest is very awesome..i willl never choose any other hotel accept Amaroossa Bandung.I told all my businesss partner to stay in Amaroossa.i dont have any other things to say .great location

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, July 10, 2014
Dear Romeo,

Thank you for submitting this glowing review. Guest satisfaction is our number one goal and there is nothing better than achieving that! Your kind words regarding the friendly check in service of our staff are greatly appreciated and we look forward to seeing you again soon.

Regards,
Lety Latifah
General Manager
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Tangerang, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 4, 2014

we spent a night at Amaaroosa,. it was a nice experience..
i like the interior, feels private and comfortable..
the room was clean.. so spacious..
the bathroom was so nice..
the foods were tasty enough for us..
but the location was quite hard to find..
overall it was good..

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, July 10, 2014
Dear Pak Julius Rio,

We appreciate your business and we look forward to your next visit and another enjoyable stay.

Regards,
Lety Latifah
General Manager
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Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2014 via mobile

We stayed in Amaroossa for 3 nights. Location is good as it is near factory outlets in Jln Riau. Room not noisy as it is not facing main road. Staff is friendly and will greet you. Breakfast selection is good, but can be improved with more selection of bread, pastries, waffles/pancakes as these choices are limited. Read previous reviews of non-availability of wifi in the rooms but these have been looked into as there are now wifi available and signal strength is good. Hotel staff gave a birthday surprise for my son who celebrated his 9th birthday there and we were truly touched by their kind gesture. Special mention to Icha & Inty for their warm & excellent service. Overall good value for money. We will definitely come here again.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, July 10, 2014
Dear Sevsonique,

Thank you for taking the time to share with us and TripAdvisor and for the kind words you shared with us about our two Front Desk associates, Inti & Icha, your comments were shared with the Front Desk as well as the entire Hotel Management to make sure those associates are recognized for the service they provided.

as information, we have installed all wifi in all area to make our guest more comfortable.

Look forward to welcome you back to Amaroossa.

Regards,
Lety Latifah
General Manager
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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 30, 2014

We stayed for 2 nights at Amaroossa and we were impressed with the facilities. Unfortunately we didn't have a chance to use the beautiful pool since both days had heavy rain.

We stayed in their Junior suite and it was really spacious for two of our children and for my parents to hang out in the day time before they return to their own room at night to retire. We appreciate that they put the two room nearby, even though we made 2 different reservation through the website.lots of hotels that have stayed before failed to see this.

the location is very strategic for shopping and dining. lots of restaurants and stores in the area.

the breakfast buffet has a great selection. One negative point is that my husband swore that he saw a big roach in the dining room during the breakfast buffet. We got paranoid about it and we left the restaurant promptly.

Otherwise, we were impressed with the staff friendliness and helpfulness. they did go above and beyond from what we expected from a hotel.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, July 10, 2014
Dear Ms Dora,

We appreciate you sharing your comments of your recent stay with us. Please accept our sincere apologies for the inconvenience you experienced, We use your comments to help us improve our experience for our future guests. We have shared your concerns with our team and are making sure that our guests do not have the same experience.


We look forward to welcoming you back to see our improvements.

Regards,
Lety Latifah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amaroossa Bandung

Address: Jl. Aceh no 71A, Bandung 40115, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 152 Hotels in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Amaroossa Bandung 4*
Number of rooms: 92
Official Description (provided by the hotel):
The Amaroossa Boutique Hotel BandungAmaroossa Hotel Bandung is a new boutique hotel that combines modern style with great facilities and services, providing its guests the chance to experience the finest boutique hotel Bandung experience possible. Every facilities and services available in Amaroosa Hotel Bandung are engineered and crafted to give you great value for the money you are spending, and thus if you are looking for the truly definitive hospitality experience, than you should look no further than Amaroossa Hotel Bandung. ... more   less 
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