We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“If only it's well maintained” 3 of 5 stars
Review of Amaroossa Bandung

Save Saved
You added Amaroossa Bandung to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Amaroossa Bandung
4.0 of 5 Hotel   |   Jl. Aceh no 71A, Bandung 40115, Indonesia   |  
Hotel amenities
Ranked #26 of 146 hotels in Bandung
Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“If only it's well maintained”
3 of 5 stars Reviewed February 3, 2014

The hotel room looks elegant and well designed but we just felt the carpeted floor was not well maintained (cleaned). We had our breakfast around 8AM and the food were almost running out and they did not refill the plates. There's no much parking lot so if you come with a car, you can use the free valet in front of the lobby. Overall, it's just an average hotel & would think twice to come back to this hotel.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, February 5, 2014
Dear art m,

Thank you to stayed at Amaroossa Hotel Bandung and for taking time to review us.

Apology for those inconvenience during your stay in Amaroossa Hotel, we notified and we make an action plan to make it better in the near future regarding the carpet and the breakfast.

Your feedback is valuable to us as it allows us to monitor and improve our service and product for our guest. If you would love to stay in the near future please do not hesitate to direct contact to my email.

Once again, thank you for taking the time to write review for us and we look forward to welcoming you again on your next visit to Bandung.

Regards,
Lety Latifah
General Manager Corporate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

228 people have reviewed this hotel

Traveler rating
    86
    101
    26
    10
    5
See reviews for
69
51
17
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Any
English first
Bandung, Indonesia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2014

Hotel rooms is clean and comfort, i like to stay here for my next trip.,,,,,,
I got this hotel from my friends reference and he is workng at Axis company,,,,,,4 star hotel with really good service......

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, February 3, 2014
Dear Anikusuma,

Your excellent review on a TripAdvisor is highly appreciated. Thank you for taking the time to review our hotel

At any time if you return to Bandung, Amaroossa Hotel Bandung is always available for you and your family and our staff will be around for you

Again thank you. We look forward to welcoming you back home in the near future

Yours sincerely

Lety Latifah
Corp. General Manager
Amaroossa Hotel - Bandung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KL
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2014

My 1st trip to Bandung with my family was indeed a good experience from the minute the hotel limo picked us up.

Many thanks to Mr Chaundra who is truly a friendly face - a good welcome for 1st timers!

Hotel staff are friendly...rooms are well provided for. We had a nice view of the pool.

Only grouse is the lack of wifi in the rooms.

Overall pleasant experience.

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, January 8, 2014
Dear Becky18MY,

Thank you for writing a positive comment on trip advisor, your notes of in room wifi facilities have been conveyed to progress.

Once again, thank you for your review, we are looking forward to welcoming you back to the hotel for another stay in the near future.


Lety Latifah
Corp. General Manager
Amaroossa Hotel - Bandung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2014 via mobile

Complaints complaints complaints!! Got a twin room for disabled, when we requested double and we are not disabled. No shower towels and no hand towels ready in the room. We had to request it first. Terrible housekeeping, when they replaced the towels they only replaced the shower towels. Water was cold and brown stuff was coming out, it was ridiculous!! Took 30mins to arrive and did nothing!! Then reception comes with a bday cake, my guess is to compensate, i sent it back!! They ruined the whole days plan both mood and timing!! Parking was impossible. STAY AWAY FROM THIS HOTEL!! RUINED NEW YEARS AND WIFE'S BDAY!!

  • Stayed January 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, January 3, 2014
Dear AriWilarto,

Thank you to stayed at Amaroossa Hotel Bandung and for taking time to review us.

Once again, apology for those inconvenience. It would not be happen again in your next visit.

Your feedback is valuable to us as it allows us to monitor and improve our service and product for our guest. If you would love to stay in the near future please do not hesitate to direct contact to my email.

Once again, thank you for taking the time to write review for us and we look forward to welcoming you again on your next visit to Bandung.

Regards,
Lety Latifah
General Manager Corporate
lety@amaroossahotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
53 reviews 53 reviews
48 hotel reviews
Reviews in 30 cities Reviews in 30 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed December 26, 2013

I stayed here for 3 days meeting at 2 diffierent room type. Both are excellent but the later room (the family room if i'm not mistaken) is really great. The regular deluxe room is actually sufficient, great interior design, complete amenities, with iron board and iron, bathrobe, minus the bath tub.

But the family room (i'm not sure it was a junior suite or president suite) is very spacious with direct access to the pool, complete with DVD's on 2 42inch LED TV. The minus is only that there is no WiFi access. You must connect with cable which is not very practical for today's standard.

The breakfast is good (you can have a traditional Jamu on request). Lunch and dinner on the first day (Friday) is great, but on Saturday, the taste are bad. Maybe they have a different chef.

Parking area is minimum, but the convenient valet service is sufficiently covering this. The hotel location is also good... Near the crowded RIAU's Factory Outlet Area but not in the crowded area.

I surely will stay here again if I go to Bandung some other time.

Room Tip: Find a room that have a Mountain or Pool View
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, December 28, 2013
Dear Pak Johan,

Thank you for writing a positive comment on trip advisor, your notes of the taste of food have been conveyed to the chef-in-charge. Please note that each of our rooms specially designed with a different interior, for your next visit we will manage to locate you in different room and ambiance. see you soon.

Lety Latifah
Corp. General Manager
Amaroossa Hotel
Bandung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed December 26, 2013

The noise from the outside was constant and the smell of the particular vegetable like celery from the dining room was there once we stepped in to the hotel..... Although we stayed in a non smoking room, I could tell there is smell of the smoke in the room. Also a kind of the smell of gas in the room as maybe our room was on the top of the dining room being the 1st floor which gave me a headache.... The breakfast is terrible for the price of rp120,000 per person. We had not much to eat...

Stayed December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
5 of 5 stars Reviewed December 26, 2013

Glam yet comfy room. The carpet makes good soundproof for the room, and makes it warm in Bandung cold weather. Located in the heart of Bandung, close from the shopping area (Factory Outlets). Our kids (5 & 6 yo) loves the swimming pool & kids club despite it's small space. We came in a peak weekend check-in hour, yet the reception & bell boy still managed to gave us an excellent service. The valet also gave great service, in rainy weather they still helped us with our baggage that are left on the car after we checked in. The lounge area is comfortable, and the kids loves the dessert.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmaroossaHotel, General Manager at Amaroossa Bandung, responded to this review, December 28, 2013
Dear Pak Agung, Greetings from Bandung,

Appreciate your review on a TripAdvisor and thank you very much for giving us excellent score, we will share it to our team.

See you again in Amaroossa.

Yours sincerely
Lety Latifah
Corporate General Manager
Amaroossa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Amaroossa Bandung? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Amaroossa Bandung

Address: Jl. Aceh no 71A, Bandung 40115, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 146 hotels in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Amaroossa Bandung 4*
Official Description (provided by the hotel):
The Amaroossa Boutique Hotel BandungAmaroossa Hotel Bandung is a new boutique hotel that combines modern style with great facilities and services, providing its guests the chance to experience the finest boutique hotel Bandung experience possible. Every facilities and services available in Amaroosa Hotel Bandung are engineered and crafted to give you great value for the money you are spending, and thus if you are looking for the truly definitive hospitality experience, than you should look no further than Amaroossa Hotel Bandung. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Asiatravel.com Holdings, Tingo, Hotels.com, BookingOdigeoWL, Agoda, Despegar.com, Expedia and Venere so you can book your Amaroossa Bandung reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Amaroossa Bandung, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.