Check in: We arrive around 5.30pm, the room was not ready yet so we had to wait around 15 minutes. Luckily there was free wifi connection at the lobby. I was not impressed by the concierge staff because when we arrive at the doorstep nobody came to help with the luggage, not until our driver called someone.
Room: It was a very spacious room but there was no wifi connection. Very comfy bed and pillows. Various tv channels. Clean bathroom. Coffee tea making facilities provided.
Hotel: Good location. Easy to get taxi (choose bluebird for they are metered taxi no matter where you go, other taxi always tried to rip you off). Food from restaurant was ok, nothing special. This is a hotel for business traveller, it doesnt have family vibe. Convinient store, you have to walk a little bit to your right then cross the road you will find circle K. If you prefer a bigger shop with more choices, you might want to go to Riau Junction, that is at Jl Riau. From hotel turn left. When you seen Holland Bakery, turn left and walk straight you will see it on your left.
Check out: Fastly done. Concierge helped us to get taxi. However they took a bit long to collect our luggage from the hotel room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.