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Reviewed July 2, 2013

We had chance to spend several nights during last vacation. Kids really love the hotels. Breakfast has wide range of choices. Checking in is still acceptable. The room is spacious. Bathroom is nice. Television wide enough. Everything is perfect except: shower in bathroom is not strong enough, thought only in the morning but it happens all the time. With the price we have to pay, i expect free wifi in the room but unfortunately there wasnt. last one is amenities that we have to request (bit annoyed but i can understand this part).

Date of stay: June 2013
Trip type: Traveled with family
Thank uuth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SDW662, General Manager at Hilton Bandung, responded to this reviewResponded July 14, 2013

Dear Uut H,

Thank you for choosing to stay at Hilton Bandung and for taking the time to provide us with your feedback. I have noted your dissapointment in regards to the shower pressure in the bathroom, wifi facilities and bathroom amenities. Your feedback is highly appreciated and will assist us in further upgrading our guest service and facilities.

Despite your less then perfect stay, the Team and I look forward to be able to welcome you back again in the future.

Sincerely,
Scott Wilson
General Manager
scott.wilson@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

We recently visited Bandung, and decided to stay in the Hilton, which turned out to be one of our best hotel staying experiences ever! And all credit for this goes to the excellent staff that Hilton Bandung has...we were treated with extreme politeness, friendliness and courtesy right from the check-in to the time we left. The lady at the reception, the marvelous chef in dining hall, the people in the executive lounge... each and every person was great! Add to that a super room, with a great view (the volcanoe was to the left, and we could just about see it)...our 4 days went like a breeze. Our thanks and congratulations to the Hilton Bandung management.

Room tip: Take a pool facing... we upgraded to the executive suite on level 11, which is the best that the hotel offers. The executive lounge is also on the 11th floor
Date of stay: June 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Raveesh G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SDW662, General Manager at Hilton Bandung, responded to this reviewResponded July 14, 2013

Dear Raveesh G,

I would like to thank you for a wonderful review of Hilton Bandung. I am extremely pleased to see you enjoyed your overall stay with us.

The Team and I look forward to be able to welcome you again to Hilton Bandung in the near future.

Sincerely,
Scott Wilson
General Manager
scott.wilson@hilton.com

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Reviewed June 28, 2013

Stayed in executive plus which i think is very excellent and the executive lounge is well serviced as well. Great room, good breakfast, ABSOLUTELY TIP TOP service from all the staff. But the pool was closed earlier for events and the next day got to swim with the kids while they are having cooking class (and they are easily more than hundred people) by the poolside....

Date of stay: June 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank MCRTRAVELLERUk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SDW662, General Manager at Hilton Bandung, responded to this reviewResponded June 30, 2013

Dear MCRTRAVELLERUk,

Thank you very much for your great review of Hilton Bandung, I am extremely pleased to see you enjoyed your overall stay with us.

The Team and I look forward to be able to welcome you back some time in the near future.

Kind regards,
Scott

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Reviewed June 25, 2013

Spent my vacation here with my son for 3 nights. Absolutely great! Staff always very friendly, the food here is amazing. the pool was amazing. big sized rooms and plenty of facilities. Perfect hotel if you have kids. and would definitly stay here again and bringing my big family.

Date of stay: June 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Silvi Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SDW662, General Manager at Hilton Bandung, responded to this reviewResponded June 27, 2013

Dear Silvi Y,

Thank you very much for a great review of Hilton Bandung. I am very pleased to see you enjoyed your overall stay with us.

The Team and I look forward to be able to welcome you back in the near future.

Sincerely,
Scott Wilson
General Manager
scott.wilson@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2013

My first trip to Bandung and I get a with 2 huge beds! Glass-view of the bathroom but you could just press the button to wind down the blind - how cool is that! Room floor is marble floor but no in-room slippers? Friendly reception staff, concierge staff was very helpful in giving us shopping destination tips since we had very limited time to do so. Good buffet spread though.

Date of stay: June 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank syhor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SDW662, General Manager at Hilton Bandung, responded to this reviewResponded June 20, 2013

Dear Syhor,

Thank you for choosing to stay at Hilton Bandung and for taking the time to provide us with your feedback. I noted your comment in regards to the slipper facility in the room, it is unfortunately not part of the standard set up but is always available upon request.

I am otherwise thrilled to see you enjoyed your overall stay with us and look forward to be able to welcome you back to Hilton Bandung in the near future.

Sincerely,
Scott Wilson
General Manager
scott.wilson@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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