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“Great Hotel!!! Best in Bandung.” 5 of 5 stars
Review of Hilton Bandung

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Hilton Bandung
4.5 of 5 Hotel   |   Jl. HOS Tjokroaminoto No.41-43, Bandung 40171, Indonesia   |  
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Ranked #4 of 162 Hotels in Bandung
NY
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
55 helpful votes 55 helpful votes
“Great Hotel!!! Best in Bandung.”
5 of 5 stars Reviewed July 29, 2011

Awesome Hotel. I only stay here now. I have been here about 5 times and it never disappoints. The rooms are very clean and quiet. The club floor is exceptional and staff amazing. The breakfast is one of the best I have ever had. I can not think of anything they need to do better or different. Its very close to the airport and train station and also to a big outdoor food court at Hyper Paskal. I always get one of the executive rooms which is huge and has a couch and great sitting area. The bathroom is also beautiful with a tub and separate shower. Room service is reasonable and quite good. there is also an italian restaurant by the pool.

I already said the staff is amazing but its worth saying again. they are the best in indonesia!!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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524 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 29, 2011

Stayed in the executive room for 4 nights.

room: clean & spacious. Comfortable bed. A/C works fine. great ambiance, design with care, nice lighting. great desk to work.Tv too small for the size of the room. Plus TV5 world is not available which is a huge drawback compare to other hotel who offer this channel (sheraton...)

Super Quiet

bathroom: well designed, great tub, good rain shower. Toilet separated.

check in & check out was fast and efficient.

Internet connection could be faster.

Executive lounge is a joke and breakfast could be much better (at least for Hilton).

room service is ok

overall good hotel for Bandung, the location is not the best but for business it is not an issue

  • Stayed November 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jakarta, Indonesia
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed July 28, 2011

I came to this hotel with a very high expectation, especially due to the positive reviews I read here. From check in through the first of the two night stay everything went well. The hotel was everything described in many reviews. The first morning we had a nice breakfast and then went back to our rooms - I travelled in a group of six and had three rooms. Upon coming back to his room, my brother found something scary: the case of the bottom of the two pillows he used overnight had bloodstains! It wasn't checked in a laboratory but we were all sure they were bloodstains. This wasn't like a few drops but more like the size of a computer mouse.

From then on I felt very uncomfortable - I did not know what to make of this incident. "Have I been sleeping on dirty sheets too?" " Will I catch anything?" Those kind of thoughts kept running through my mind, especially considering the hotel's 'green campaign.' I found it had a rather strange way of asking people to participate. They required guests to put a card on the sheets if they want them replaced and do nothing if they want to keep. Normally I found it's the other way around because I would think that the standard is to replace sheets unless told not to.

To add more insult, that afternoon we went to the Italian restaurant and found the service slow. The restaurant was understaffed. It took long to get our food done and there was not even bread or anything for us while we waited.

The hotel had pleasant staff, they kept smiling at the guests - but that was no substitute for high quality control and good service!

  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
64 reviews 64 reviews
24 hotel reviews
Reviews in 14 cities Reviews in 14 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 23, 2011

I very rarely go to Bandung but if I do go there i'd only stay at Hilton.

The hotel is new and the service was good. The breakfast was acceptable too.

I like the swimming pool.

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
1 review
5 of 5 stars Reviewed July 12, 2011

A very nice hotel that made our trip to Bandung pleasant & worthwhile. Hilton room will not disappoint & overall, very nice staff too.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Surabaya, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2011

For all the reviews, none of the gave the bad reviews. I couldn't agree more... we stayed at this hotel twice and the staff, concierge are all excellent. Once I needed medicine for my kid and the concierge bought and delivered the medicines from nearby pharmacy to my room.
Room is large for four of us. Breakfast was superb. Definitely will return.

Room Tip: Choose the pool view...
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 16, 2011

Felt very new and modern. Executive rooms are not huge but well set out , comfortable, and seemingly brand new. The ability to look out over Bandung from the bath is brilliant.

Restaurant buffet was very good and will suit a variety of tastes. Except for those who like bacon - you are out of luck. Sushi bar was a winner.

Pool is the coldest I've experienced in Indonesia by quite some way, but is very attractive and also unexpectedly good for young children (plenty of shallow water areas for them to play). Gym is well appointed with top quality gear, somewhat limited for the heavy lifters though (no bench, no smith machine, no DBs over 20kg), but you can make do.

One highlight of this hotel is the service; best I have encountered anywhere - seriously. Lots of staff, always present and happy to help, and good with kids. English was spoken very well too. Some manager there clearly knows what they are doing.

Criticisms:
* Nearby train station is noisy, particularly early in the morning.
* Breakfast in the executive lounge was slow, like 20 minutes to get a coffee slow - and it was not busy. I ordered a second cup which also took 20 minutes to make, then the girl gave my coffee to another guy who was complaining about the slowness - poor form and I stormed out only half caffeinated. Also very few power outlets for laptops. Criticism partially applies to evening drinks, which are great but also kind of slow.
* Sauna and spa on floor 6 were out of service for the whole week.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Bandung

Address: Jl. HOS Tjokroaminoto No.41-43, Bandung 40171, Indonesia
Phone Number:
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bandung
#3 Family Hotel in Bandung
#3 Business Hotel in Bandung
#4 Luxury Hotel in Bandung
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Bandung 4.5*
Number of rooms: 186
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Also Known As:
Hilton Bandung Hotel Bandung

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