We booked a Grand Room - Family King (duplex) during our stay in Bandung in Jul 2012.
The room is suitable for family of 4/5 as there are two single bed and a double bed at the mezzanine floor.
For breakfast, there were wide selections of local dishes albeit little choices for western fares. Considering the room price includes free breakfast, we were quite satisfied.
What we loved most about this hotel were:
1) they provides free airport-hotel-airport transfer. We had a late arrival . By the time we cleared the immigration check-point and collected our baggage it was almost 12 midnight. We were both happy and surprised to find the driver already waiting for us with a big smile at the arrival hall.
2) The Guest Relationship personnels were very friendly and helpful with suggestions of where to go for spa/massage, restaurants etc. They even helped us with reservations.
3) Our room was clean and they even provide tea/coffee making facilities.
The minus points were:
1) I'd like to point out that the towels were a bit worn out and need replacement.
2) The lighting in the room was a bit dimmed and makes reading difficult
Overall, we are very happy and satisfied with the service rendered by their team members.
Highly recommended this hotel especially for family.
- Also Known As:
- Grand Serela Hotel
- Grand Serela Hotel Bandung
- Grand Serela Badung Bandung
- Official Description (provided by the hotel):
- Grand Serela Hotel Member of Kagum Group Hotel Management Jl LLRE Martadinata (RIau) Bandung Equipped with 77 rooms, karaoke, fitness center, massage and spa. Grand Serela Hotel is a three-stars hotel that combine great location and affordability with quality services and facilities.Located in the shopping district of R.E. Martadinata Bandung (famously known as Riau Street). Our hotel is the ideal choice especially for guests looking for an excellent shopping experiences that is uniquely Bandung.The street also in close proximity with many of Bandung’s main streets, making our hotel an ideal starting point for anyone wishing to fully explore the side and corners of Bandung ... more less
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