We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excelent service” 5 of 5 stars
Review of Banana Inn Hotel & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Banana Inn Hotel & Spa to your Saves list
Banana Inn Hotel & Spa
4.0 of 5 Hotel   |   JL Setiabudhi No. 191, Bandung 40153, Indonesia   |  
Hotel amenities
Ranked #15 of 179 Hotels in Bandung
bandung
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excelent service”
5 of 5 stars Reviewed June 30, 2014

Room is clean n beatiuful view.if you stay in banana hotel,choice this room 509.Nice hotel,nice staff n friendly, nice service.n Banana cakes is gud taste.love is breakfast food too.many kind of choice.then Really thank for ur chef, is name Tya.she is gud hospitality to serve guest n friendly staff.I never seen she look tried, she always smile n greating all guest in resto.I will be back soon to Banana hotel.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, July 4, 2014
Dear Mr. Noverly

Greetings from Banana Inn Bandung

Thank you for your kind comment. I am glad that you enjoyed staying with us and I am also glad to hear that our staff has been able to assist you and make your stay at Banana Inn Bandung a more enjoyable one. I will certainly pass on your good comments to all of our staff.

I appreciate your support and look forward to welcoming you back again soon.

Best Regrads,

A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

378 reviews from our community

Traveler rating
    159
    154
    48
    9
    8
See reviews for
151
56
15
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed June 30, 2014

I stay at room 229, for one night from 29-30. When i came to the lobby, the lobby is not too big, but i has a nice atmosphere which makes us feel like home. With the warm light and also the receptionist was very kind to greet me.
Then i came to the room, i was amazed by the room as it has a large space with great view of Bandung city, the tempature inside was very nice, i am amazed because actually it have a lot space not only for two person but more. The bathroom also nice.
The breakfast have various cuisine prepared by them, the taste also good which satisfied enough for my breakfast, with the view of swimming pool it became nicer for my morning.
Just one thing please give more smile when serve us as the guest.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, July 3, 2014
Dear Mr. Christ S.

Warmest Greetings from Banana Inn Hotel Bandung..

Thank you for taking your time to write down the review about the experience when you are staying at Banana Inn Bandung.

It is a pleasure to know that you enjoyed your time and also thank you for your input which is an added value for us to upgarded our services performance quality to become better and better.

once again thank you very much, and we would be happy to welcome you back to Banana Inn in the future.

Best Regards,

A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung, Indonesia
1 review
5 of 5 stars Reviewed June 29, 2014

hi i would like to share my amazing experience when I staying in Banana Inn Hotel & Spa Bandung
when the first time I enter the room, I'm impressed.... the room is very clean, smells good, and have an amazing atmosphere, the weather in this hotel is suitable for resting my body
they have good taste of food and drinks, the Swimming pool is also very comfortable, this is a great space to stay, very recommended

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, July 3, 2014
Dear Mr. Adam,

Warmest Greeting from Banana Inn Hotel Bandung..

Thank you for passing this excellent comment of yours, we are so glad that you having such a pleasure time when you are staying at Banana Inn Hotel Bandung.

We would be so happy to welcome you back to Banana Inn Hotel Bandung in the future.

Best Regards,

A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surabaya, Indonesia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 28, 2014

I was stay for 2 night at Banana Inn with executive room. From Airport takes 45 minutes to hotel, traffic jam on weekend. Arrived at hotel 12.15 PM but I must wait until 14.30 PM the receptionist gave me the key and my room finished make up. Great location, near Rumah Mode and Gepuk ny.Ong. Unfortunately Spa in hotel still renovation. Overall I like stay here.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, June 30, 2014
Dear Valued Guest,

Greetings from Banana Inn Hotel Bandung...

It is a pleasure to have you write down your comment in your busy hour, and thank you for the brief yet positif comment of yours.

We appologize for any inconvinience that occur especialy the spa that was under renovation. we hope that it will not change your mind to come back again to Banana Inn Hotel.

We would be so happy to welcome you and your family back to Banana Inn in the near future.

Best Regards,

A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 28, 2014

Booked this hotel via Agoda for 1 night on June 28th, 2014 - Executive Room. Recieved very unpleasant experience by receptionist by the name of Jansu, upon check-in into this hotel. Me and the other guest (who have the same issue) had to argue with that receptionist as he told us that only twin-bed Executive Room left for that day, although we have already explained to him that we travel with family therefore we want to have a single bed room instead of twin. The receptionist insisted and try to blamed us that we did not make any special request for a single bed room, although it is clearly stated on Agoda that Executive Room is all single bed room, no twin. Both me and the other guess told him that we booked Executive Room because it is a single queen-size bed room as stated on Agoda, and why upon check-in he would gave us twin-bed room?? This is so misleading. There is a motive that he wants to up sell twin-bed rooms first before he would sell single bed room on his watch, or, even he may be want to cheat us and put us on deluxe although we booked for executive room, just like some cheapskate hotels gimmick. I told him to get his manager on-duty to speak with me, however The manager on-duty, Mr. Arditya Wisnu N. never show up. Finally, after a very unpleasant argument with the receptionist he then agreed to put us on single queen-size bed and then again.. we must wait another 45 minutes for our room.. Our exact room as we booked.

Got room #226, clean, spacious, yet found some black stains on the chair, smelly couch and bathrobe. The rest, this hotel is dated and need major refurbishment immediately.

This is clearly not a pkeasant experience for you who book this hotel online with a promo rate, becareful! You might expect the same issue. From what the receptionist, Mr. Jansu did to me and the other guess this day, clearly they didn't look happy and they didn't give a hospitable gesture to guess who book promo rate online and try to treatyou differemtly. Shameful!

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2014

The hotel location is very strategic, on the way uphill to Lembang and close to several local eating places, not to mention a fast food restaurant nearby. You can skip the traffic from the city center if you want to go to Lembang by staying here. The room is spacious and clean. The staffs are friendly and polite.The breakfast was good with plenty of choices. Will definitely comeback again !

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, June 28, 2014
Dear Mr. Resza

Greetings from Banana Inn Hotel Bandung...

Thank You very much for sharing your review about your experience while you are staying at Banana Inn Hotel Bandung.

We are happy to know that you and your family enjoyed your time, and we will not stop to improve our hotel performance to become better and better in order to meet with guest expectation.

we would be so happy to welcome you and your family back to Banana Inn in the near future.

Best Regards,


A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bekasi, Indonesia
1 review
5 of 5 stars Reviewed June 26, 2014

banana inn,unique name for a hotel.me and my husband have a very pleasant stay while we doing a trip in bandung
my kids love the swimming pool,breakfast is very excelent,with lots of variety,the service was awesome from the bellboy.
reception, the restaurant,they always greets and smile..i would definetly come back again to banana inn.
whenever i went back on a trip to bandung..
and i will recomend my friends to stay at banana inn whenever they want to visit bandung

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazi_Widjaya, General Manager at Banana Inn Hotel & Spa, responded to this review, June 27, 2014
Mrs. Ferda

Greetings from Banana Inn Hotel Bandung...

Thank you very much for spending your valuable time to write the review of your experiances during your stay at Banana Inn Hotel Bandung.

We are very pleased to see that you enjoyed your stay and I will certainly pass on your good comment to all of our staff.

It is comment like yours that help us motivate our employees to do their utmost to satisfy our guests and to go to extra steps toward excellence.

Once again thank you very much and I am looking forward to welcoming you back to Banana Inn Hotel & Spa in the near future.


Best Regards,

A. Yazi Widjaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Travelers also viewed these Bandung hotels
0.8 mi away
Mercure Bandung Setiabudi
Mercure Bandung Setiabudi
#14 of 179 in Bandung
4.0 of 5 stars 279 reviews
1.1 mi away
Padma Hotel Bandung
Padma Hotel Bandung
#1 of 179 in Bandung
4.5 of 5 stars 949 reviews
3.8 mi away
Golden Flower
Golden Flower
#7 of 179 in Bandung
4.0 of 5 stars 553 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Hilton Bandung
Hilton Bandung
#5 of 179 in Bandung
4.5 of 5 stars 699 reviews
3.0 mi away
Ivory by Ayola Hotel
Ivory by Ayola Hotel
#3 of 179 in Bandung
4.5 of 5 stars 141 reviews
5.1 mi away
The Trans Luxury Hotel Bandung
Show Prices
Show Prices
Show Prices

Been to Banana Inn Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banana Inn Hotel & Spa

Address: JL Setiabudhi No. 191, Bandung 40153, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Spa Airport Transportation
Hotel Style:
#7 Spa Hotel in Bandung
#8 Luxury Hotel in Bandung
#9 Romantic Hotel in Bandung
#9 Business Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Banana Inn Hotel & Spa 4*
Number of rooms: 92
Official Description (provided by the hotel):
Banana Inn Hotel & Spa Member of Kagum Group Hotel Management. Equipped with 92 Rooms with massage and spa, karaoke, kids corner, swimming pool and fitness center. Strategically located in one of the hottest location in Bandung. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Odigeo, Hotels.com, HotelTravel.com and Asiatravel.com Holdings so you can book your Banana Inn Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banana Hotel Bandung
Banana Inn Hotel And Spa

Owners: What's your side of the story?

If you own or manage Banana Inn Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.