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Banana Inn Hotel & Spa: Traveler Reviews

4.0 of 5
JL Setiabudhi No. 191, Bandung 40153, Indonesia
Hotel amenities
Banana Inn Hotel & Spa
Ranked #5 of 116 hotels in Bandung
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155 reviews from our community

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    76
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Date Rating
Jakarta
1 review
“Satisfying!”
4 of 5 stars Reviewed November 20, 2012

I stayed at Banana Inn Hotel & Spa on Nov 18-19th, 2012 (Sunday to Monday). I got really good price from Kagum Hotel website. Overall, it was really satisfying. The room is nice, ambience is great, and what I love the most is the bathroom is very clean. The variety menu for breakfast is also good and the swimming pool quite big with also clean bathroom. I will sure consider Banana Inn Hotel & Spa in my next trip :)

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AntiHariani about Banana Inn Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DedeRahman, Front Office Manager at Banana Inn Hotel & Spa, responded to this review
November 26, 2012
Dear Mrs. Anti Harianti,

Thank You for choosing to stay at Banana Inn and for taking the time to write a review of your feedback. We are pleased to see you enjoyed your overall stay with Us, especially with the cleanliness of our bathroom and we hope to welcome you to Banana Inn sometime in the near future.

Warmest Regards,

Toar Artemas
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“As expected”
4 of 5 stars Reviewed October 22, 2012

Stayed 9 to 12 Oct 2012. Thanks to previous reviews, hotel was as expected. Pickup by hotel from airport was waiting for us. One small hitch, the request from a Indonesian speaker member of our party to hotel that 5 adults with 5 suitcases were arriving resulted in 2 of our party having to wait some time for a taxi but hotel paid for taxi so in the end, no big deal. Had Executive rroms. Clean & everything worked. TV reception was good & channels were where they were supposed to be. Breakfast was fine with good variety. Staff were always polite, friendly & accommodating. As previously warned by previous reviews with up to 9 people needing lunch & dinner, the food when it arrived was excellent but some of our party had finished eating before others had even received their meals. This did become quite annoying

Room Tip: Book & pay for Executive Rooms. They are larger & closer to lifts
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Just an average hotel”
3 of 5 stars Reviewed October 18, 2012

I'm a bit disappointed since it is ranked 3-4th in trip advisor. The room's atmosphere and bed are not too good. However it is clean. Breakfast was good in term of variety. Staff performance was good. It is also located in an area where it gets cool at night. There are a lot of food joints walking distance from this hotel. Simply because i don't feel comfortable with the room, i will not go back here again.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by MarliDaksina for Bandung
Ask MarliDaksina about Banana Inn Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DedeRahman, Manager at Banana Inn Hotel & Spa, responded to this review
October 26, 2012
Dear Marli,.
Thank you for your feedback. I apologize if the room's atmosphere as well as the bed did not meet your expectation. It would be very helpful for me if you could give us an input what are the things that we could do more to give a touch in the room by email me at toar@banana-inn.com. Your comment will be very much appreciate to discuss in our team.
Again thank you for your review and it would be my rejoice to personally welcoming you back at Banana Inn and offer you an upgrade room.
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Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice stay, good hotel in north of Bandung”
4 of 5 stars Reviewed October 17, 2012

During our weekend getaway last month, we decided to stay in this hotel which located in north of Bandung, just a few minutes to Lembang. We stayed only one night in Executive King room, so the room is very spacious and has a nice sofa also. But the furniture little old, need to be refurbished soon.

Check-in very quick, just give over my personal identification, and then room ready in 5 minutes. The hotel staff give personal touch to the peoples.

Breakfast very good, many food variation prepared by hotel. The restaurant is located beside the pool, but the pool is full with children and peoples in the morning.

Room Tip: Choose executive king which has spacious room
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Rizki A about Banana Inn Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
“A Great Holiday Getaway”
5 of 5 stars Reviewed October 3, 2012

We had the pleasure of staying at this hotel for 5 nights and this booking was made via AirAsiaGo and it was the right choice. As soon as we arrived, we were transfer from the airport to our Hotel. All of this worked out smoothly.
From the initial welcome with drink and chilled towels, to our day of departure, we received excellent service. The complimentary breakfast was fantastic and the setting is cool. The staff were friendly, always smiling and greeting; especially Ami and even when we did not turn up one day for breakfast, they called our rooms to remind us of the Breakfast, which I thought was great customer service.
We also dined at the resort on a number of nights and the food was just fantastic, highly recommend the Chicken Satay with Peanut Sauce. We also made good use of the Banana Spa Treatments, which was on offer and enjoyed it.
There are also loads of day trips to do; for example visit to the Strawberries farm and Tea Plantations and to the Tangkuban Perahu and Kawah Putih volcanoes, that are reasonably priced and could be arranged at the Hotel.
The Shopping to the Factories outlets, such as the Rumah Mode, The Secrets and Paris van Java, were also enjoyable.
If I returned to Bandung, I would definitely choose this hotel again!

Room Tip: The rooms on the higher floor has better views
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Gerard R about Banana Inn Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DedeRahman, Manager at Banana Inn Hotel & Spa, responded to this review
October 9, 2012
Thank you very much for the lovely review from you. We are delighted that you enjoyed your stay at our hotel. Your comment is very much appreciated. We look forward to welcoming you back at Banana Inn.

Best Regards

Toar Artemas
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Banana Inn Hotel & Spa

Also Known As:
Banana Inn Hotel And Spa
Banana Hotel
Banana Hotel Bandung
Address: JL Setiabudhi No. 191, Bandung 40153, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Business Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#3 Business Hotels in Bandung
#4 Luxury Hotels in Bandung
#4 Best Value Hotels in Bandung
#11 Family Hotels in Bandung
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Banana Inn Hotel & Spa Member of Kagum Group Hotel Management. Equipped with 92 Rooms with massage and spa, karaoke, kids corner, swimming pool and fitness center. Strategically located in one of the hottest location in Bandung. ... more   less 
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