Stayed 9 to 12 Oct 2012. Thanks to previous reviews, hotel was as expected. Pickup by hotel from airport was waiting for us. One small hitch, the request from a Indonesian speaker member of our party to hotel that 5 adults with 5 suitcases were arriving resulted in 2 of our party having to wait some time for a taxi but hotel paid for taxi so in the end, no big deal. Had Executive rroms. Clean & everything worked. TV reception was good & channels were where they were supposed to be. Breakfast was fine with good variety. Staff were always polite, friendly & accommodating. As previously warned by previous reviews with up to 9 people needing lunch & dinner, the food when it arrived was excellent but some of our party had finished eating before others had even received their meals. This did become quite annoying

I'm a bit disappointed since it is ranked 3-4th in trip advisor. The room's atmosphere and bed are not too good. However it is clean. Breakfast was good in term of variety. Staff performance was good. It is also located in an area where it gets cool at night. There are a lot of food joints walking distance from this hotel. Simply because i don't feel comfortable with the room, i will not go back here again.

During our weekend getaway last month, we decided to stay in this hotel which located in north of Bandung, just a few minutes to Lembang. We stayed only one night in Executive King room, so the room is very spacious and has a nice sofa also. But the furniture little old, need to be refurbished soon.

Check-in very quick, just give over my personal identification, and then room ready in 5 minutes. The hotel staff give personal touch to the peoples.

Breakfast very good, many food variation prepared by hotel. The restaurant is located beside the pool, but the pool is full with children and peoples in the morning.

We had the pleasure of staying at this hotel for 5 nights and this booking was made via AirAsiaGo and it was the right choice. As soon as we arrived, we were transfer from the airport to our Hotel. All of this worked out smoothly.
From the initial welcome with drink and chilled towels, to our day of departure, we received excellent service. The complimentary breakfast was fantastic and the setting is cool. The staff were friendly, always smiling and greeting; especially Ami and even when we did not turn up one day for breakfast, they called our rooms to remind us of the Breakfast, which I thought was great customer service.
We also dined at the resort on a number of nights and the food was just fantastic, highly recommend the Chicken Satay with Peanut Sauce. We also made good use of the Banana Spa Treatments, which was on offer and enjoyed it.
There are also loads of day trips to do; for example visit to the Strawberries farm and Tea Plantations and to the Tangkuban Perahu and Kawah Putih volcanoes, that are reasonably priced and could be arranged at the Hotel.
The Shopping to the Factories outlets, such as the Rumah Mode, The Secrets and Paris van Java, were also enjoyable.
If I returned to Bandung, I would definitely choose this hotel again!