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“Place to relax after shopping” 5 of 5 stars
Review of Grand Serela Setiabudhi

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Grand Serela Setiabudhi
4.0 of 5 Hotel   |   Jalan Hegar Manah 9-15 | Near With Shoping Center Rumah Mode & Cihamplas Shoping Center, Bandung 40141, Indonesia (Formerly Grand Seriti Hotel)   |  
Hotel amenities
Ranked #25 of 174 Hotels in Bandung
Singapore
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Place to relax after shopping”
5 of 5 stars Reviewed December 20, 2012 via mobile

Stayed there 4 days. Hotel is further away from shopping area. Quiet surrounding. Good place to relax after shopping. Breakfast variety is ok. Can consider this place if you intend to go to Bandung.
Places to shop during your stay at Bandung. Factory outlet at jalan dago, jalan riau, chihampelas walk, chipaduyut ;(for leather) pasar baru and rabbani boutique for muslim clothing.
If you need driver to bring you around during your stay, you can try mpvtransport Bandung. Reliable and on time. The driver that was with us for 4 days is really helpful.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, January 10, 2013
Dear Mr/s Oktraveller,

A very warmest regards from Fashion City - Bandung.

On behalf of the team of Grand Seriti Boutique Hotel Bandung, we would like to express our sincere thank you for choosing our hotel during your 4 days vacation Bandung. We are happy to serve you and we do hope there will be another day to provide you another excellent service for you and your family.

Once again, thank you very much and we are waiting your next visit to our hotel.

With our best regards,

I Gede Nyoman Sapta Adi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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270 reviews from our community

Traveler rating
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    32
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 17, 2012 via mobile

our room was upgraded by the receptionist from deluxe to grand deluxe. Overall the room was clean and big enough for 3 people. But i didn't really like the bathroom, we must get in to bathtub to have shower and the water spill out from the bathtub to the bathroom floor. Theres no drink in the minibar at our room. The breakfast was good and tasty. We sat at non smoking room but we still can smell the smoke from the balcony cafe. The hotel location is strategic, it is near setiabudhi supermarket and rumah mode factory outlet. And its quiet at night because its not near the main street. So we can get rest well.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, January 10, 2013
Dear Ms Gaebie,

Warmest regards from Bandung, the city of culinary and fashion,

First of all thank you for choosing our hotel during your visit to Bandung and we feel happy that you were satisfied with our service and facility.

Thank you for your input regarding our bathroom design as well as the smell in our Restaurant terrace. Yes, the mini bar is set up empty since the customer could freely fill with their own choice of food and drink.

Once again thank you and we do hope we could have another opportunity to serve you on your next vacation in Bandung.

My best regards,

I Gede Nyoman Sapta Adi
General Manager
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
5 of 5 stars Reviewed December 14, 2012

to me hotel attract and the staff that easy and friendly. and hotel near town, this facilitate for movement especially tourists like me and all.....

of in room, I hope hotel can provide internet usage (wifi), because that I find out hotel do not provide the service, this can be facilitated customer surf the internet wherever.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, January 10, 2013
Dear Mr/s Soon J,

On behalf of the entire team of Grand Seriti Boutique Hotel Bandung, would like to say thank you for choosing our hotel during your holiday in Bandung and we feel happy that you were satisfied with our hotel and staffs.

You are right, for the time being our wifi service only available in public area while our room is available lan cable for internet service. We do hope the Wifi will available this year since our management is on progress to install.

Once again thank you and we are waiting your next visit in our hotel.

With our best regards,

I Gede Nyoman Sapta Adi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 7, 2012

Overall, the counter service was good except that the room service needs improvement. There's once that we request for extra towel from the housekeeping and feedback that the hairdryer stops functioning half way, no follow up action was taken.
Hope the hotel can further improve their room service.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2012

The service of their staff quite excellence. The room and facilities also quite satisfying. The hotel located in the heart of Bandung. The hotel not noisy. Perfect if you prefer quiet vacation. Good choice compare to the rate..

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengkulu, Indonesia
1 review
4 of 5 stars Reviewed November 17, 2012

This hotel is a good choice for those who travelled to Bandung. After going around enjoying shopping and culinary in Parijs van Java (Bandung) Grand Seriti is the best choice to take a rest. Placed in good location and not crowded by traffic but still just a one step from major tourism area.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, November 20, 2012
Dear Mr/s Bona,

First of all, thank you for choosing our hotel for your holiday in Bandung, its proud of us. On behalf of the entire Team of Grand Seriti Boutique Hotel we are happy to hear that you were satisfied with with our property.

Wish we will have another chance to serve you and your family in our hotel.

Feel free to contact us for your next visit to Bandung, for your further reservation you may visit our website for your best deal rates.

With my best regards,

I Gede Nyoman Sapta Adi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
3 of 5 stars Reviewed November 16, 2012

I stayed one night there with my wife. The hotel has just been renovated (still ongoing for certain parts) the external is new however the interior is partly renovated. So one will see and old stuff I the room. The staff are very friendly and very helpful. The breakfast spread is decent, however do not go late for breakfast for the staff do not top up the food.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Gede Nyoman S, General Manager at Grand Serela Setiabudhi, responded to this review, November 20, 2012
Dear Mr/s Johnny T,

First of all, thank you for choosing our hotel during your holiday in Bandung. On behalf of the entire Team of Grand Seriti Boutique Hotel Bandung, we were happy to see that you have enjoyed and satisfied with our property and services given.

Deeply sorry for the inconvenience caused, due to our renovated project which bothering your time. FYI, the project itself will be finished by this December 2012.

Feel free to contact us for your further holiday in Bandung or you may access directly to our website .

With our warmest regards,

I Gede Nyoman Sapta Adi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Serela Setiabudhi

Address: Jalan Hegar Manah 9-15 | Near With Shoping Center Rumah Mode & Cihamplas Shoping Center, Bandung 40141, Indonesia (Formerly Grand Seriti Hotel)
Location: Indonesia > Java > West Java > Bandung
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Bandung
#10 Spa Hotel in Bandung
#13 Best Value Hotel in Bandung
#17 Luxury Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Serela Setiabudhi 4*
Number of rooms: 99
Official Description (provided by the hotel):
Grand Serela Setiabudhi Hotel is one of Member Kagum Group Hotel Management. Jl Hegarmanah 15-19 Bandung Eqquiped with 99 rooms, swimming pool and fitness center, massage and spa. Offers an intriguing experience trough out your stay. ... more   less 
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Also Known As:
Grand Seriti Hotel

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