We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Needs maintenance, but nice location” 3 of 5 stars
Review of The Ardjuna Boutique Hotel & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added The Ardjuna Boutique Hotel & Spa to your Saves list
The Ardjuna Boutique Hotel & Spa
4.0 of 5 Hotel   |   Jl. Ciumbuleuit No. 152, Bandung 40142, Indonesia   |  
Hotel amenities
Ranked #132 of 174 Hotels in Bandung
Jakarta
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Needs maintenance, but nice location”
3 of 5 stars Reviewed March 4, 2013

This was my second time in Ardjuna, after 4 years of not visiting. As usual, the place is nice in the Cieumbeluit area of Bandung. However, the maintenance of the hotel seems lacking. The parquet floors are worn down, some lampshades are crooked, and the wear and tear of this hotel - which is still new - is much more than it should be. It also felt dusty.

Housekeeping crews are less attentive in terms of that when we checked in there were still plates of previous occupiers in the hallway - this is already 2pm!

Breakfast selection was also pathetic.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

64 reviews from our community

Traveler rating
    1
    15
    30
    13
    5
See reviews for
26
14
3
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Surabaya, Jawa Timur, Indonesia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 17, 2013

this hotels have everything to be my first choice when i visiting bandung. its located in good location not so crowded but its near from public recreation.

but i thing, its need a more maintenance of the facilities, i see lot of scratch in the dining table, the chair its need new cover.

with some investment on repair the facilities im gonna rate the ardjuna with four stars

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 31, 2012

I had a dated room at first. The wooden floor was damp from water that came out of the air con. There was an incident an hour after we checked in. The glass panel where they put coffee and tea making kit and drinking glasses suddenly fell to the ground out of the blue and shattered all over the floor. I was lucky that my 4 yr old daughter was not playing near that area and no one got hurt. We were sitting on the bed, watching TV. But everyone was shocked.

Maintenance (no one from the reception or management) came after quite a long time and said it was probably because of the steam coming from the kettle (i was boiling water on the electric kettle provided by the hotel), thus making the glass panel loose. Then it is obviously not my fault. The kettle was fixed on that glass panel, already plugged in to the electric socket. No warning whatsoever that guests must remove it somewhere else.
They didn't offer us for a replacement room right away, which I thought would be the proper response from the hotel management. I had to complain and ask for it for 5 times to the reception before they finally agree.

It was horrible and that would be my last time staying in Ardjuna Hotel.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 19, 2012

We enjoyed our stay here as the hotel is quiet, perfect for those looking for quiet atmosphere. The Staff are friendly and helpful. For those who love to shopping, you definitely need a taxi to the shopping areas. The breakfast is ok. But the toilet is a bit old and dirty.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 28, 2012 via mobile

We recently stayed at this small hotel. The lobby was very nice, but it ended there. The upstairs halls reeked of smoke, the rooms were dirty with very uncomfortable single beds. Softer they were cleaned ter were hairs on the floor, to not replaced, and many amenities broken and in disrepair.
Needs a major facelift and something done about the stink of smoke in the hallways.
The staff however was helpful and pleasant

Stayed June 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indonesia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 16, 2012

The room is spacious, the decor is unique, like it so much. The swimming pool is freezing cold, why can't the hotel make an effort to use warm water for the pool, will make it more comfortable for all. Overall, nice hotel, tried to book the hotel again later but full.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
75 reviews 75 reviews
54 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 31, 2011

I first stayed at this hotel some years back and for some time it was a great place to stay. The room I stayed in this September was beginning to show signs of overuse, in that the basin tap was lose, the shower head was mostly blocked and the bed needed a new mattress. The rest of the hotel is good, very helpful and pleasant staff and breakfast is perfectly acceptable. If they can upgrade the bedrooms, then the place will return to its original splendour.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Ardjuna Boutique Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ardjuna Boutique Hotel & Spa

Address: Jl. Ciumbuleuit No. 152, Bandung 40142, Indonesia
Location: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#31 Luxury Hotel in Bandung
#48 Spa Hotel in Bandung
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Ardjuna Boutique Hotel & Spa 4*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Agoda, Priceline, Despegar.com and Asiatravel.com Holdings so you can book your The Ardjuna Boutique Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ardjuna Boutique Hotel And Spa
The Ardjuna Boutique Hotel Bandung

Owners: What's your side of the story?

If you own or manage The Ardjuna Boutique Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.