we booked this hotel thinking that it would be great value given the great reviews on this site. the hotel looks pretty good on first arrival however on closer inspection the hotel was in bad condition and not the cleanest.
The bed was a disaster, it wasn't a mattress but rather a large piece of foam and on my side of the bed the foam had a deep indentation from a previous guest. the pillows weren't any better, very thin and you only got one each.
The first problem we encountered was that the remote for the tv didn't work, not a huge issue but still inconvenient but before we could call to get this fixed we discovered our toilet was broken and got distracted but this new problem.
we had to call them to fix the toilet 3 times before someone came, very late at night, to fix it properly.
we then had problems when trying to shower, the actual shower itself never got hot so we resorted to using the handheld shower in the very large bath.
we were very excited to use the bath, it took over an hour to fill and then as it was tiled and not porcelain it didn't retain any heat so within a minute or two of us getting in the water was cold. very disappointing for a bath lover.
we then had a problem where there was a blackout to our room and then the air-conditioning broke and it wasn't fixed even when we left, we couldn't sleep that night as the room was swelteringly hot.
VERY sleazy gardener tried to get us to book a tour with him privately. i don't appreciate this. made me and my boyfriend very uncomfortable to the point we went out of our way to avoid him the following days when we saw him around the hotel.
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- Also Known As:
- Anini Raka Resort And Spa
- Anini Raka Hotel Ubud
- Aniniraka Hotel Ubud
- Anini Raka Resort & Spa Ubud, Bali