This hotel was recommended to me by a friend who enjoyed relaxing days by the pool and enjoyed the luscious gardens.
Sadly the hotel he stayed at is no longer.
The owners have had a dispute about land with their neighbours and the beautiful pool has now been drained and 4 rooms have been emptied.
I arrived and instantly saw that the pool was emptied - so did my driver who asked what had happened. We were reassured that there was another new pool on the other side of the hotel. This is correct, there is a brand new much smaller pool which was surrounded by mud, 4 workmen, and lots of noise. Not very inviting! The dinning room also looked over the now emptied swimming pool. A very sad sight.
The room itself was large, with a beautiful seating area to eat breakfast and an outdoor bathroom. It felt welcoming if not a little dated. - Bathroom fixtures were old, shower didn't work properly and the mozzie net was covered in holes. But these are small details that could be over looked, an empty pool and lots of building work could not be.
The breakfast was good and the staff were friendly.
The family seemed sweet and did listen to my complaints. And did in fact refund 50% of my money. I didn't particularly want to stay as it doesn't seem like it is currently operating as a hotel, butin the middle of a major upheaval, but as I had booked with Agoda and had already paid I felt there was no choice.
I'm sure this place will once again be a nice place to stay but I would avoid it for the next few weeks. They now only have 4 rooms instead of 8 and a small, not particularly restful swimming pool that is far too deep for children. It is no longer a hotel and spa, more of a guest house and their prices should now reflect this. $120 a night was frankly a rip off. I stayed two nights under duress.
I have sympathy with the family and the changes that have been forced upon them, but I felt they could have been honest with me. They should have emailed me before had to explain the situation and I should have been given the option to stay elsewhere as really it not fit for guests in its current state.
Also their website should be changed and they should update the photos on TA as this is not a true portrayal of their accommodation.
I stayed the previous night in Mawa house and I regretted not staying there for the duration of my trip. I felt like Taman Rahasia were being greedy trying to make money from their guests when the place is in no fit state to host.
A sad situation and a place to avoid for the next few weeks.
- Also Known As:
- Taman Rahasia Hotel
- Taman Rahasia Hotel Ubud
- Taman Rahasia Ubud
- Taman Rahasia Ubud, Bali
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