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“Great lil hidden gem” 4 of 5 stars
Review of Natura Resort and Spa

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Natura Resort and Spa
4.0 of 5 Resort   |   Banjar Laplapan, Ubud, Bali 80571, Indonesia   |  
Hotel amenities
Ranked #61 of 127 Hotels in Ubud
California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Great lil hidden gem”
4 of 5 stars Reviewed March 30, 2013

We stayed at Natura with another couple for the first part of our trip to Bali and couldn't of asked for more. We arranged for airport transportation since our flight arrived past midnight. Despite the late hour our driver was quite friendly and engaging. After a very late night check in we were taken to our rooms, Villa 11 & 12. Come morning we really appreciated the stunning view of the river valley. The daybed outside to lounge by your private pool was the perfect place to relax. The room was comfortable and spacious. You hear creatures on the thatched roof in the evening but it wasn't too much of a surprise considering its location. The only issue we had was the occasional lack of hot water late in the evening.

We ate breakfast every morning in the hotel restaurant. The topical juices and pastries were tasty, especially the chocolate croissants. Customer service at the restaurant was always pleasant and with a smile. They took care of drink orders for us as well when down at the main pool.

The spa treatments were fine. My husband enjoyed his welcome massage as well. There's even a shower available to you afterwards if you wish to rinse off.

Shuttle service into town was very handy. The driver was even able to drop us off in other locations aside from the standard pick up and drop off spot in Ubud.

Overall, it was a great experience there and the price was very reasonable for the service and accommodations. Would love to visit again!

Room Tip: Villa's 11 & 12 are as good as everyone says!
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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300 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2013 via mobile

We spent 10 days here in Ubud doing day trips every day. The rooms are comfortable and spacious enough and the balcony we had over looking the jungle was great a place to sit and have a cool quiet drink at the end of the day. The room could have done with a bit of a spruce up and we were told that is what will be happening soon, but every thing worked, fridge , aircon and fan so nothing to complain about there. The staff are the best and go out of their way to help you and feel comfortable and asking for something not on the menu was not a problem. We even saw monkeys from our balcony and from the restaurant.
We were sad to leave.

Stayed March 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 22, 2013

We went to spend a week in Ubud with the family and we selected the Natura Resort. We took a deluxe villa with a private pool and couldn't have been happier. This is like being given your own little piece of paradise, there is a lovely view on the tropical forrest and some rice paddies on the distance but beyond the birds no one can peek at your room and the pool.

Very often the pictures you see from hotels are deceptive and you get disappointed. This is not the case here: I can attest that the official pictures are genuine, if this what you see is what you like, this is also what you'll get.

The staff, as all Balinese people, are super friendly and very accommodating.

There is one restaurant, with relatively limited choice of dishes but they are all excellent! Breakfast is "a la carte" as well but again excellent. It is not your typical 5-stars with buffet all day long but you will not regret eating there. We ordered there the famous smoked duck (slowly cooked for god knows how many hours) and it was just fantastic.

The hotel is relatively far from Ubud center but the hotel organise an hourly shuttle so you can get there easily and quickly. They are flexible enough to drop or pick you up along the way and not just at a fixed location at the center of Ubud.

A last note: although we went as family with a 8 years old kid, this is not really a place for very young kids, especially the deluxe room with pool: there is danger for small kid either to fall in the pool or fall from a wall at the end of the terrace.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed March 20, 2013 via mobile

There are only 14 villas, all quite big, at this resort complex guaranteeing unobtrusive service when needed. Located 10 mins towards east of Ubud town, shuttle service is provided to Ubud.

Villas 11 & 12 are front row pool villas. The second row has villas 8, 9,& 10; third row has 5, 6, & 7. Villas 1 to 4 sit at the highest part without the valley view. Villas 14 & 15 sit by themselves off to the side, but with the valley view.

We came in the off season. The price includes breakfast, a welcome drink, and a 10 min free massage pp. The spa and the lap pool are way down the valley for those athletically inclined. The reward is being close to nature with the view, smell, and sounds of the forest and river which is peaceful and relaxing. The lap pool may not be clean due to the tropical showers the end of rain season. Otherwise, the main pool is fine.

If you plan to stay in Ubud to relax only to venture out occasionally to your favourite restaurants in town, the restaurant and room service offer decent food for all tastes at low prices. In fact, it tasted quite good compared to the places we went to in Seminyak. It's as if the owners of the resort have emphasized the importance, and the staff has delivered well crafted gourmet meals with the freshest ingredients for continental and indonesian cuisines.

I am awed by the view, the Balinese people, the quality of the food, the price, and the size of the villa. Had a great time. Good that they mind about children's safety as well.

Stayed March 2013, traveled with family
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Manado, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 14, 2013 via mobile

Natura is nestled in the side of the mountain in the jungle and is truly beautiful. The staff were very friendly however we were basically told that the resort was too dangerous for our children because of the location and that we should keep them in our villa.

The reasons we booked Natura were the very reasons that unfortunately we will not return as it is just not worth paying extra money for services not delivered.

-The lap pool was unusable because if the poor water /cleanliness quality and located at the bottom of around 250 stairs.
- the pool in our villa was too cold to swim in.
-The 'satellite tv' had one English speaking channel.
- the kitchen had absolutely nothing in it! A stove and oven that didn't work. No utensils, crockery, not even a kettle!!!!
- there was no wifi in our villa.
-there was no sound system as quoted
-the spa and restaurant are very over priced and serve very warm beer.

This resort could be a luxury resort as it says it is, with some attention to detail and delivering what they offer. However we felt like we paid a lot of money for very little in return apart from a beautiful view and a friendly face. I know you can get this any where in bali for a lot less!!

  • Stayed March 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 27, 2013

Where do I start! I have been to Bali so many times I've lost count, and in the past couple of years I've been on the hunt for the perfect getaway in beautiful Ubud and finally I have found somewhere I can guarantee I will return to.

If you are looking for STUNNING views, friendly and helpful staff, great food, privacy and ultimate relaxation - Natura is the perfect place.

We arrived on the 16th January and only spend a couple of days - by the end of it we wished we could extend to stay there for the rest of our holiday! We were pleasantly surprised when we arrived to be greeted by smiling and helpful staff who promptly advised us our room had been upgraded from a deluxe bungalow to the private pool villa! What a lovely surprise. We were also given handmade flower garlands which was very sweet. The room was fantastic - a 2 storey bungalow with absolutely BREATHTAKING views of the Jungle and the gentle sound of running water from the river below. We had our own plunge pool and a full size detached bungalow complete with jumbo cushion to relax on.

The bathroom is enormous - both indoor and outdoor. We enjoyed a very relaxing and romantic bath outside under the stars on our first night.

We ate at the Restaurant twice for Dinner and enjoyed it thoroughly. The setting is very peaceful - looking over the jungle with the sound of crickets. We were the only one's there most of the time! We felt like the whole resort was ours.

The pool is just amazing. An infinity pool which overhangs the jungle below was a great experience. I attached a photo of myself admiring the view from the pool.

The complimentary shuttle service into town was very helpful! But we hardly wanted to leave the resort...

Pros:
- UNBEATABLE views
- Great breakfast!
- Pool to die for
- Ultimate privacy
- Complimentary shuttle into town and back
- Brilliant rooms and service

Cons:
- My ONLY issue was that the Spa closed at 5pm meaning we missed out on taking advantage of any of its treatments as were pretty busy during the day shopping and touring etc.

We also got a brilliant rate after emailing the hotel directly. We felt like royalty... Will 100% be returning to Natura and recommending to friends and family.

Room Tip: The pool Villas are divine. Ask for one at the front of the resort as the view won't be obscured...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 4, 2013

We had a 2 night stay there and got moved 4 times, from no hot water, faulty airconditioner (twice) and the last room was simply 2 single beds pushed together which we were appalled with, let alone being very uncomfortable with a big wooden strip between us! Rooms were dirty, smelled stale and the outdoor bath disgusting. Also, the security safe in the rooms were not even fixed or bolted to anything, they can easily be picked up taken away, what part of that is secure?
Staff in restaurant area were nice, food average, infinity pool and view only attraction.
Wont be going back there again unless they refurbish rooms, get their water supply sorted and aircons working. Disappointed with what was supposed to be a romantic, peaceful getaway.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Natura Resort and Spa

Address: Banjar Laplapan, Ubud, Bali 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#22 Top resorts Hotel in Ubud
#36 Luxury Hotel in Ubud
#38 Family Hotel in Ubud
#42 Romantic Hotel in Ubud
#43 Spa Hotel in Ubud
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Natura Resort and Spa 4*
Number of rooms: 14
Official Description (provided by the hotel):
Capturing a sliver of the Petanu River 's tumbling journey towards the sea, the Natura Resort & Spa is a sanctuary for the senses. Fourteen luxury villas designed by Bali's prominent local architect Popo Danes enhance the beauty of the site. Access is through the traditional village of Laplapan, just 3 km from the center of Ubud. Snugly fitted amongst the foliage of the native trees, all villas are oriented to face the sunset with spectacular views over the Petanu river valley. ... more   less 
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Also Known As:
Natura Hotel Ubud
Natura Resort Ubud
Natura Resort And Spa Ubud, Bali

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