Firstly I booked this through Trailfinders with my flight which was probably a little expensive, with the rooms working out at about £50 a night (the hotel told me a room was about $50). Having read the other reviews I cannot agree about the mouldy smell as I didn't have this at all. I was on the first floor,which I would recommend booking as it has a lovely balcony and outlook; yes and beautiful Balinese carved doors and the padlock system was fine and very secure. I thought the room was fantastic; it was large had a lovely en-suite bathroom( however if you did want some privacy,this was all open to the bedroom!). I peeked in other rooms and they were all different. What seems to have been omitted from previous reviews is that Bali has a monsoon season and January and February are apart of this,so the ground floor rooms may suffer from this. When it does pour it is torrential so may add to some rooms having a damp smell. Mine didn't. As for towels and sheets,countries such as Bali and India do not have sophisticated washing facilities and its just something you have to put up with,the sheets and towels are clean just not Persil white! The staff were lovely,Balinese people are very respectful, and tend not to meet your eye but are lovely if you strike up a conversation with them. I found the receptionists really helpful and one chap even took me on a scooter ride to find my friend as I was worried about her!
The hotel gardens are very well kept,but what struck me was the lack of tourists overall in Bali. It's a beautiful place with lots to do,especially in Ubud. This hotel literally steps out into the main shopping areas and is very near to the Monkey Forest, which is well worth a visit! The hotel is in need of updating; the pool area especially. I wouldn't really have wanted to step into the shower,but the pool itself is great ,big enough to swim and clean. Whilst I was there, and I was at this hotel 2 weeks, they were dealing with the pool area. It could do with more sun beds and shades but this will happen I'm told.
There are 3 choices of menu for breakfast,but be aware that is does all seem to arrive at once! Also if you like your tea strong ask them to leave it as they will always try and pour it for you(little tips). I talked to the manager one morning as the restaurant area doesn't really attract you in,it is drab and dowdy,with brown washed out table cloths,but all this is being changed. the food was good, I wouldn't say I'd rush there for an evening meal,but lunches were inexpensive,tasty and no end of food! Overall I had a lovely stay at this hotel and would recommend it as the more people who stay the more lovelier it will get.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.