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“A Taste of Paradise!!” 5 of 5 stars
Review of Uma by COMO, Ubud

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Uma by COMO, Ubud
4.5 of 5 Resort   |   Jalan Raya Sanggingan | Banjar Lungsiakan, Kedewatan, Ubud, Bali 80571, Indonesia   |  
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Ubud Family Adventure
Ranked #7 of 119 hotels in Ubud
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A Taste of Paradise!!”
5 of 5 stars Reviewed April 2, 2013

There aren't enough superlatives to lavish on this amazing property!!
The service is exceptional - the staff are knowledgeable, helpful and considerate to a fault. Nothing is ever too much trouble.
You get the feeling that those working there are proud to be a part of Uma!!
The accommodation is absolutely beautiful and totally private.
The gardens, restaurant location and pool area are magnificent beyond belief.
As you can probably tell, we just loved our stay at Uma. We cannot recommmend it highly enough and cannot wait to return.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMO-GSM, Manager at Uma by COMO, Ubud, responded to this review, April 4, 2013
Dear JSDM

It's wonderful to read your review so soon after your stay at Uma. Thanks for taking the time to write about your experience and for your very generous comments and words of praise.

It really was a pleasure hosting you for the few days that you were here. And we genuinely look forward to your return.

With infinite thanks

Marc Lacoste
Guest Services Manager
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617 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 28, 2013 via mobile

We have just spent 5 days at Uma. From the moment we arrived, we were made to feel incredibly special. The service is perfect - not intrusive but great attention to detail in a warm and friendly way. Marc and his team were always available to assist with anything we needed, or just to answer questions about the local culture. Of course, the resort itself is gorgeous. Rooms are very comfortable, the gardens are magnificent and the pool area, very relaxing. We will definitely be back.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMO-GSM, Manager at Uma by COMO, Ubud, responded to this review, April 4, 2013
Dear Max R

We're very appreciative of your generous review and for recommending future travelers stay with us at Uma by COMO, Ubud.

We're all humbled by your words and thank you for appreciating what we all enjoy doing - providing genuine service to our inquisitive travelers.

I, and the entire team can't wait to welcome you back.

With thanks

Marc Lacoste
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisboa
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 8, 2013

My travel agent recommended Uma Ubud for my 5 night stay in Bali and it was one of the best decision I have ever made.

This was the most relaxing hotels that I've stayed. The hotel is simply beautiful, the lush gardens, the swimming pool area, the food, the spa.... How I miss those wonderful days!

It was so good that I decided to stay at Uma Paro on my Bhutan trip.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMO-GSM, Manager at Uma by COMO, Ubud, responded to this review, March 9, 2013
Dear Gonowtravel

Thank you for your kind review of Uma by COMO and for remembering your stay with us so many months after your departure.

We are happy to learn that you enjoyed your stay and hope that we might welcome you back to Uma soon.


With warmest regards

Marc Lacoste
Guest Services Manager
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Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2013 via mobile

The one thing that makes Uma Ubud stand apart from perhaps most places in the world is the personalised service - we were greeted by our first names by the manager Marc Lacoste as soon as we arrived at the resort - there onwards for the next 48 hrs everyone did the same! In fact Marc met us several times over the course of the next 2 days to make sure everything was fine.

The suite (31) with a private pool that we stayed in was truly divine - a gorgeous view of the river from the privacy of our infinity pool!

As soon as we entered the room, there was a bottle of wine and some chocolate to welcome us *What more could you ask for after the long journey from India*

The food was great - they even customised some to suit our tastes. We had a lovely private dinner in the patio of our room by the poolside - something we'll always remember.

Lilawana at the bar made my wife make her own cocktail - a charming little experience.

The resort is also very well located - as soon as you step out, there are lots of good eating places so that you can sample some local cuisine.

This is one of those places you want everyone you know to visit - a lovely, quiet little place that truly delights you with their service!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMO-GSM, Manager at Uma by COMO, Ubud, responded to this review, March 8, 2013
Dear Suvodeepd

Many of us know that after a long journey, sometimes the best welcome you can receive is one that makes you feel like you've arrived home.

It truly was a delight to have you and your wife stay with us, and to read how much you enjoyed your stay at Uma is heartwarming. Your encouraging other guests to stay with us is very much appreciated. But more so, we thank you for choosing to stay with us at Uma and would relish the opportunity to welcome your family and friends to Uma in similar style.

We wish you both many wonderful future travels together

Marc Lacoste
Guest Services Manager
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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 2, 2013 via mobile

As mentioned in previous reviews this hotel has service down to perfection. This together with the beautiful grounds and all little details like their amazing toiletries spa and yoga classes make this an absolute threat. It is truly the best hotel we have ever been to!!!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMO-GSM, Manager at Uma by COMO, Ubud, responded to this review, March 5, 2013
Dear Vrolik

Your review is a lot like Uma; succinct and fuss-free. And so we're happy to read that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community.

Hopefully we'll welcome you back to another COMO Hotels and Resorts property in the near future.


With best regards

Marc Lacoste
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 1, 2013

There are too many superlatives to describe Uma. From the architecture to the service, all was well considered and exceeded expectations. A combination of modern interventions within a ruin-esque jungle setting Uma presented itself as a refreshing destination that is unique to Bali.

Seeing the staff members going about their daily Hindu rituals was an absolute joy. There is a genuine sense of well being from the staff that did not feel over pretentious as it can do.

I would travel to Bali for another taste of Uma alone. My only regret is that we did not stay for longer. Had we not pre book our other resorts we would have.

Honey mooners

T&W

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMO-GSM, Manager at Uma by COMO, Ubud, responded to this review, March 5, 2013
Dear Tomek M

Thank you for writing such a wonderful review and for appreciating the finer details of Uma. We're humbled by your words and sincerely thank you for encouraging future guests to experience Uma.

Wishing you safe and memorable future travels

Marc Lacoste
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 24, 2013

My husband and I enjoyed 4 days at the Uma in September 2012. We are frequent travellers to Bali and both agree The Uma is our new favourite.The hotel is well located away from the town centre so it's tranquil and quiet,there is a free shuttle into town.The grounds are so beautiful, the main pool area breathtaking. Our room was very appealing,comfortable and spacious.
We loved the patio overlooking the garden and river valley.
The quality of food at the restaurant was sensational, the daily breakfast included in the tarrif. We had dinner at the restaurant and poolside dining during the day.
We took advantage of the daily morning walks.
The staff were the delightful. All in all a wonderful experience that we will repeat again soon.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COMO-GSM, Manager at Uma by COMO, Ubud, responded to this review, February 28, 2013
Dear Mandy123

Thanks for writing a review of Uma by COMO.

To know that Uma is now your favourite hotel is wonderful to read. Thank you for sharing your experience and for recommending Uma to future travellers who are planning a visit to Ubud.

We look forward to welcoming you back, as well as our future guests booking as a result of your kind review.

With best regards

Marc Lacoste
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Uma by COMO, Ubud

Address: Jalan Raya Sanggingan | Banjar Lungsiakan, Kedewatan, Ubud, Bali 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Ubud
#6 Spa Hotel in Ubud
#6 Business Hotel in Ubud
#6 Luxury Hotel in Ubud
#10 Romantic Hotel in Ubud
#12 Family Hotel in Ubud
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Uma by COMO, Ubud 4.5*
Official Description (provided by the hotel):
Uma by COMO, Ubud is located in central Bali, close to the cultural hub of Ubud with tropical views of temples, rice paddies and the Tjampuhan Valley. The resort’s contemporary Asiatic design is pared down to ensure sunshine flows through interiors, from bedrooms to cooling plunge pools. Kemiri restaurant boasts world-class, healthful cuisine, created with fresh local ingredients, subtle spicing and distinct Balinese flavours. A signature COMO Shambhala Retreat, replete with a range of holistic wellness therapies, help to nurture and relax, while cultural activities, such as visits to artisans, are complemented by a range of outdoor pursuits, including white-water rafting, mountain biking and trekking. ... more   less 
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Also Known As:
Uma Ubud Hotel Ubud
Uma Hotel Ubud
Uma Resort Ubud
Uma By COMO, Ubud Bali

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