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“Not bad” 4 of 5 stars
Review of Pertiwi Resort & Spa

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Pertiwi Resort & Spa
3.5 of 5 Resort   |   Monkey Forest St., Ubud, Bali 80571, Indonesia   |  
Hotel amenities
Ranked #90 of 119 hotels in Ubud
Ferragudo, Portugal
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Not bad”
4 of 5 stars Reviewed February 17, 2013 via mobile

We been in this hotel, on our trip in Bali, and we can say that it needs a remodeling process, rooms are large and toilet also, but everything must be renew.
The gardens are very nice, and the staff is very friendly.
The situation in good.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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311 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2013

Pertiwi is in a great location and has lovely gardens and pools. The staff are pretty nice as well and the breakfasts are great. The problem though is the rooms. We were put in the "new" annex at the back of the property. The rooms here (numbers 121 up) are diabolical. The bathrooms are unfinished - think holes in the roof, incomplete plastering and tiling, floors open to the dirt below etc. our first bathroom (room number 122) had a resident frog! The rooms themselves are cleaned terribly. The final straw was fresh sheets stained with someone else's blood. Room number 2 (room number 128) had a resident mouse which presented itself in the middle of the night. Closer inspection revealed gaps leading to outside and vast quantities of mouse droppings tucked away behind the curtains. The room clearly hadn't been properly cleaned in ages, if ever. There are lots of nice places to stay in Ubud. For the not inconsiderable sums of money Pertiwi is charging you're much better off spending your money somewhere else.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 9, 2013

The hotel was pretty good, from location to the usual Bali friendliness n helpfulness and more.
We stayed at the super deluxe room at the back overlooking the garden. You could have your breakfast at the 'back' as well eventhough it was a la carte while the front main restaurant is buffet style. It has its pro-n-cons...
The breakfast at the back will be freshly prepared and it comes with yummy fresh fruit juice, either single or mixed fruits, simply delightful. However the single portion of the nasi/bami goreng is not really sufficient for a big eater and there won't be any 'refill'.
At the main restaurant in front, there is enough to go 2 or 3 rounds buttt..., the so called juices are all concentrate (they say) and rather sweet (so is it really concentrate you wonder).
The room was good, clean and spacious enough with on groundfloor terrace/'balcony'-doors opening into the garden. But with a chance of a garden-mouse entering the room, which happened to us. Not sure who was more shocked, the field-mouse or me...
As on groundflooor you can enter the room from 2 sides, the 'main' room-door and the terrace-doors, it can be a bit confusing which would be the main-entrance/door.
We are late risers and therefore requested a quiet area which was simply great at the back. However the housekeeping staff seem VERY eager to get their work done in the earlier part of the morning. So on our first morning I was awoken by a staff knocking on the terrace-doors many many times with a 'goodmorning'. As there was no reply from our end, the staff actually used his keys to open the terrace-doors and quickly closed/locked it again when he realised that the curtains were still closed...sigh... The best part was, that we actually have put a 'privacy'-sign on the main room-door !!
As pretty and soothing the gardens are, for me it doesn't give that typical rustic Ubud feeling when in the room overlooking the gardens. It gives more a feeling of staying in a chalet. However as soon as you sit for breakfast at the back, the scenery is so different.
Take note that the hotel premises is exactly between 2 roads actually, which is great as you can walk from the back to be in a more rustic environment.
Overall a good hotel if you don't look for that typical feeling/view while relaxing in the room. We recceed 2 other hotels which gave us a wayyy better rustic feeling and we simply fell in love at first sight with 1 of them. And after the encounter with and the field-mouse and the housekeeping staff on our very first evening and morning, we were on the verge of moving out and over.
We stayed put cos the staff were really very nice and it was supposed to be a relaxing birthday trip...

Room Tip: If you want quietness, ask for the super deluxe at the back, but it entails waiting for a buggy to d...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stockholm, Sweden
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 7, 2013

The hotel is situated on two sides of a small valley with a stream. The garden is beautiful and the pool area is fantastic. The rooms we had were fine (we stayed in the bigger two floor building to the left after the reception).

When we arrived at the hotel, they'd run out of water, meaning nothing worked in the bathrooms for the first few hours.

Breakfast was ok. Bread was a bit dry but the other selections nice.

Everything counted, a nice place to explore Ubud from.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 26, 2013

The hotel is well located and that is why we went there. We had not booked ahead of time but as it was new year the good places were full. In the back of the front desk in a big frame they had some king of a trip advisor reward stating that the hotel was voted +++++ for the year 2012.
We usually trust trip advisor....... But this time what a disapointment. Please trip advisor do not let DUMPY hotels spoil your good name.
We took 3 rooms and were asked to pay in full at check in. We quickly found out why......the rooms were totally disgusting they smelled moldy had a/c's that did not cool. Old beds with a deep dip in them. As for the bathroom it was so old and dirty that I showered with my plip flops. The towels were ripped and dirty so we had to dry ourselves with our sarongs.
The toilet seat was damaged and rather dangerous if you sat on it.
Breakfast was cold toast and cold scrambled eggs !!!!
What a disgrace..... Ubud tourist board you should be ashamed of letting such a disgusting place operate.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver Island, Canada
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 25, 2013

I've stayed here 5-6 years running and the facility becomes more run-down every year. I've been told the Balinese owner believes it's better not to renovate but to let things fall apart and then rebuild! Some very basic renovations have been done in some rooms. I was with a group and in several rooms the air conditioning either didn't work or was intermittent. The female desk clerk (Sri) was very sympathetic and helpful but the older male (Gusti) was rude and apathetic much of the time. In our "renovated" room the tile holding the electrical plug in the bathroom had broken away from the wall and bare wires were hanging out. I was afraid to use it for fear of shock or fire. In a friend's room water was dripping from the electrical panel and they were concerned. Moss was present in some of the bathrooms. The grounds are quite beautiful but the paved walkways are VERY STEEP. One of my friends slipped and fell so hard she needed medical treatment when she returned to the US. I myself fell on the stairs a few years ago and my thumbnail was pulled right off. I'd lost my footing in the dark (after I had complained the day before that their path and stair lighting was not working). Apathy from Gusti on that occasion and I was directed to a clinic up the street. The staff are LOVELY in general and the breakfasts are quite nice. The location is super and the owner relies on this to draw people in. For what you get it is OVER-PRICED. The pool villas are lovely and there is a new block of units at the back of the property. There are other hotels that are cheaper and MUCH nicer so look around. I'd recommend the Rama Phala - a new one also just near the Monkey Forest.

Room Tip: Ask to view the room before accepting it. Insist on the amenities you need such as working air cond...
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 20, 2013

I have stayed at this hotel before when it was being renovated in 2010 and I had no complains. I stayed again at this hotel for a small office meeting and I loved it even more. Our meeting venue was at a restaurant at the back of the hotel, facing another street. It was a nice homey atmosphere. We also had to walk, going downhill and uphill, which of course we did not mind at all, crossing a bridge over a small river, passing the swimming pool and lovely garden.
The rooms were nice and comfortable. I got one on the second floor with a balcony facing the garden. If I had the chance to have another small meeting, I would choose this hotel again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pertiwi Resort & Spa

Address: Monkey Forest St., Ubud, Bali 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#35 Top resorts Hotel in Ubud
#62 Spa Hotel in Ubud
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pertiwi Resort & Spa 3.5*
Official Description (provided by the hotel):
Pertiwi mean Mother Earth, is an exotic name well known in the heartland of Ubud, a perfect retreat for those who appreciate informality and total privacy but want to be close to Ubud's tourist's interests and cultural centre. Considering the central but quiet location, the space and facilities are set in compound greenery tropical landscape with two swimming pools and proximity to either Monkey forest and Ubud's King Palace, just a door step to find many tourist activities, shops are right on the main road in front of the resort a few minute walk to the museums and rice field, represents outstanding value offer not just an accommodation but unforgettable experience to recharge your energy. New Renovated Villas, with its simplistic design covered by alang-alang roof, long glass window and bamboo hand-woven ceiling are reflecting its Balinese stylish combined with modern touch. ... more   less 
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Also Known As:
Pertiwi Resort And Spa
Pertiwi Resort Ubud
Pertiwi Hotel Ubud
Pertiwi Resort & Spa Ubud, Bali

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