Do not book Indigo Villa Ubud. We booked a villa with private pool and facilities like a maid to cook breakfast etc.The 4 bedroom villa had not been cleaned when we arrived. There was no welcome drink , nothing to show us how everything worked . It was supposed to be aiconditioned and wasn't. Some of the light switches didnt work .The fridge didnt work properly . The door to the freezer had been broken off . The fridge still had rotting food in it from the last guests. There was bits of food stuffs in all kitchen cupboards. There was private mail and accounts in the book case There were no rubbish bags. We booked for 4 nights and the rubbish bin was not emptied during that whole time .The showers looked like it had not been cleaned for months - there was white scum all around the edge. The hot water in the bathrooms was hit and miss -- worked one day and not the next . There was no hot water in the kitchen . There were ants everywhere - especially in bathrooms
The staff were friendly but very unprofessional and not trained. This was supposed to be a private villa - staff wandered in and out when ever it suited them. The owner allowed other guests to use the pool at our villa while we were out.
A photo shoot took place for a wedding on the balcony without any thought for us payng guests.We were told when we arrived that there were many mosquitos but were not provided with mosquito coils or spray to protect us. This was suppsed to be a luxury villa .- It was far from that. I am still very upset because we paid top money and got this terrible terrible place for our money. Even the entrance sign to the villas was hand written on an old piece of wood.
The owners of this villa complex should be ashamed of themselves. As accommodation providers they certainly have a lot to learn.
- Also Known As:
- Indigo Villas Ubud, Bali
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