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“Genuinely fantastic! ” 5 of 5 stars
Review of Alaya Resort Ubud

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Alaya Resort Ubud
4.0 of 5 Hotel   |   Jl. Hanoman, Ubud, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #28 of 135 Hotels in Ubud
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Genuinely fantastic! ”
5 of 5 stars Reviewed December 4, 2013

We only stayed here a night having had to cancel our second night at another resort that we weren't enjoying, and it totally transformed the remainder of our stay in ubud. We were walking past looking for somewhere to stay and they allowed us to check in immediately after we checked the room at 930am. We messed up the room a little bit, had a swim in the incredible pool and got a free shuttle into town. When we had returned they cleaned up our mess and remade the bed. Amazing service! Everyone who works here is a pleasure to speak to, they are so knowledgeable and keen to make your experience an amazing one, I honestly can't imagine how you could get better service even for all the money in the world! Oh and the rooms and setting are perfect, as is the location in ubud. Couldn't ask for more

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, December 6, 2013
Dear Nathan P,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us absolutely perfect. Alaya Ubud is open to welcome travellers looking to experience the village of Ubud and all of its attributes. All the rooms overlooking to the paddy field with private balcony, our swimming pool was design for the guest to enjoy sunbathing surrounding nature view.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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767 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2013

We stayed for 1 night on our way back to seminyak. Communications with the hotel in the lead up to our stay was confusing. Check in was painful. The rooms are huge and well appointed, lovely furnishings and a massive balcony area looking out over the rice fields. My room had a strong damp smell which was quite strong. Not what I'd expect for a hotel at this price.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, December 6, 2013
Dear Danielle B,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are sorry for any inconvenience caused during your stay with us. We value your inputs and have advised our management of these issues, hopefully you can come visit us again and be happy with the progress we've made.
Much appreciate for your comments and we look forward to welcoming you back to Alaya Ubud on your next visit to Bali.

Best Regards,
Alaya Resort Ubud Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California Hot Springs, California
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 3, 2013

This is a small and super clean resort.. The location is central and near many shops, yoga and spa outlets.
The hotel grounds or gorgeous and staff is more than accomodating. They tended to my evey requirement and request.
Will definately go back.

Room Tip: Get a room over looking the rice fields
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, December 4, 2013
Dear livehappy01,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. Staying at Alaya Ubud puts the travelers in touch with many famous tourist destinations in Ubud, our location also filled with specialty shops, art galleries and cafes.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 stars Reviewed December 2, 2013

We spent our 4th annual honeymoon in Bali. One night in Seminyak, 2 nights in Ubud, and 4 nights in Amed. Our two nights at Alaya were by far the highlight of our trip. Absolutely gorgeous hotel! Attentive staff. Best meal out of our whole trip was at the restaurant at Alaya!!!! Simply divine! The spa is exquisite. From the chandeliers to the tea to the little biscuits they give you at the end. A very glamorous experience. I didn't realize that this place had only been open since March of this year, so that explains why there weren't many reviews for it. Definitely going to be a success. Go here now before everyone else finds out what a gem it is and they raise their prices!!

Room Tip: Rooms on ground floor have people walking by. Better to be up a level so you have privacy on your b...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, December 4, 2013
Dear Lauren R,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. Alaya provide various facilities for the guest to spend a lovely time at the resort, we offers inspiring programme for the in-house guests to experience Balinese dance, yoga class and also how to make Balinese offerings.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chelmsford
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

I can't praise this hotel high enough. It is idyllic. The staff are wonderful, the rooms huge and clean, the food great and the location perfect. If you visit Ubud you have to stay here. Fantastic. No need to say anything more than this is up there with the best hotels I have ever stayed in.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, December 3, 2013
Dear kachopra,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us absolutely perfect. Staying at Alaya Ubud puts the travelers in touch with many famous tourist destinations as listed in all the best guidebooks.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed December 1, 2013

My family enjoyed the lovely and peaceful ambience of Alaya Ubud Resort. Though sited on a fairly busy thoroughfare, Jln Hanoman, once you enter the hotel's environment, you can feel more rested as it has a good layout with greenery and small water pools to calm and cool you down. Its central location enabled us to have easy access by foot to the many shops and eating places in Ubud, which was convenient.

The bedroom we had on the topmost level was very comfortable and lovely. All the facilities in the room worked nicely. I enjoyed particularly the view from our balcony which showed the peaceful scenery of padi fields. One could comfortably do a spot of birdwatching from the balcony spying birds like the cattle egret, pond herons, white-breasted waterhens and a few others!

We were delighted to know there was tea on the house, besides a good and hearty breakfast being included in the room rate. There was good choice for b'fast served. The complimentary tea of 3 small kueh-kueh (cakes) was also very delicious. We had 2 dinners there and enjoyed them very much as some of the food was organic and well prepared - not overly salty nor oily.

We found the Spa facilities to be very good - the service providers were very professional, pleasant and the charges were reasonable.

Lastly, but not least, the service of the staff was very good too. They were very courteous, understanding and helpful and spoke English sufficiently well, so all requests made were well understood and promptly attended to. We were impressed by the standard of service provided by the staff at the reception, restaurant and room maintenance. The staff at the reception also provided concierge services, helping very well with arrangements for transportation and touring.

We will highly recommend Alaya Ubud to any visitor to Ubud. It is value for money.

Room Tip: Rooms closer to the Spa area should be quieter as further away from the road where the resort is loc...
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, December 3, 2013
Dear ATsang2013,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. Staying at Alaya Ubud Guests can experience the nature from every facility provided, inspiring programme created for in-house guest from yoga class, cooking class, traditional Balinese dance and also how to make Balinese offerings.
We value your recommendation and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
2 reviews
5 of 5 stars Reviewed November 30, 2013

I and my husband were staying at alaya for 2 nights. I love the welcome drink, it feels so relaxing. This boutique hotel is designed uniqely and identical. We were more than happy to see the rice field in front of our room. The people are very friendly and helpful. Since Alaya provides one of the best spa services in ubud, the toiletries are superb. I love the the fragnance of their shampoo, shower gel and conditioner. They make you want to relax at the bathup every time. One of my best moments at alaya was when we had breakfast. It is a la carte breakfast, and serves very good coffee. I love their latte and i love their restaurant as well. I think this hotel suit for honeymoon couples. If you want to experience yoga, it is walking distance to get to yoga barn. After all, I enjoyed every single of my experience at alaya!! Thank you, it worths every penny!!

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, December 3, 2013
Dear Sukasa86,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you enjoyed staying with us from the view, room, spa, food and services. We aim to provide 5-star service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Alaya Ubud offer an inspiring programme of guest activities from yoga class, traditional Balinese dance and also how to make Balinese offerings.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alaya Resort Ubud

Address: Jl. Hanoman, Ubud, Bali 80361, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#24 Luxury Hotel in Ubud
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alaya Resort Ubud 4*
Number of rooms: 60
Official Description (provided by the hotel):
Located in downtown Ubud, Alaya Resort Ubud meets the needs of international travelers as a modern interpretation of Bali’s local building culture through the combination of indigenous materials, imbued with the essence of ancient Ubud. It features 60 tastefully-appointed rooms, Petani restaurant specialising in cuisine from around the Indonesian archipelago and award-winning DaLa Spa. ... more   less 
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Also Known As:
Alaya Resort Ubud Bali

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