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“Alaya resort Ubud” 5 of 5 stars
Review of Alaya Resort Ubud

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Alaya Resort Ubud
4.0 of 5 Hotel   |   Jl. Hanoman, Ubud, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #27 of 127 Hotels in Ubud
melbourne
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Alaya resort Ubud”
5 of 5 stars Reviewed November 13, 2013

I didn't know what to expect when I booked the Alaya resort Ubud but I am so glad I did. I was traveling with my husband and another couple and we where all ecstatic with the hotel.
The staff are so friendly and very helpful cannot do enough for you. The rooms are very well appointed with fantastic toiletries with heavenly beds and pillows great size room and a bath tub to die for. The location is close to everything shops restaurants ubud market lots of spa's close by , right next door to the hotel is a large supermarket so convenient to purchase supply's. . Their spa is amazing! my friend and I had a three hour treatment a bit pricy but still a third the price you would pay in Melbourne well worth the treat. The only gripe I would have is their isn't enough sun beds for the guest, and no lifts, it wasn't a problem for us but could be for elderly guest. My other regret is that we only stayed three days would have loved to have stayed longer. We will definitely recommend it to all our friends and will stay here next time we are in Ubud You would definitely not regret staying here.

Room Tip: The Alaya rooms located on the third floor have an amazing bath tub worth the extra money
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, November 15, 2013
Dear meanie50,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are delighted that you had a lovely experience during your stay with us. We aim to provide 5-star service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Award winning DaLa Spa offers a meticulously crafted menu inspired by age-old Indonesian healing and beauty rituals using natural ingredients.
We value your recommendation and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
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646 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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Perth
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 12, 2013

The Alaya is a stunning new hotel close to the centre of Ubud. The rooms are spacious with balconies overlooking rice paddies and the beautifully landscaped pool area. The architecture is inspiring, from the water feature near the lobby, through to the restaurant area and along the length of the hotel. They have certainly made the most of a long and narrow site. The rooms include a rain shower, bath tub and gorgeous bed. The printed screen above the bed is a lovely detail which carries through the local Ubud motif from the lobby. Breakfast was excellent with a great variety of juices, coffees and choices. Wifi was also good quality. And the staff welcoming and helpful.

Room Tip: Rooms towards the rear of the hotel have a better aspect.
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, November 15, 2013
Dear Elenischoice,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. Staying at Alaya Ubud Guests can experience the nature from every facility provided. A multi function pavilion for yoga class, cooking class and also to learn Balinese making offering surrounding the green view.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
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San Diego, CA. USA
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 12, 2013

This was a very nice place in the bustle of Ubud. The customer service was top notch, the friendliness of ALL staff was excellent, the room was always clean, and the Alaya Suite was very roomy and nice with its own outdoor patio. If you want to be within walking distance of all shops, restaurants, etc. in Ubud yet want a quiet place to sleep with a nice pool, restaurant, and spa, stay here. The spa was very nice and the massage was also excellent. We will stay here again when we return. We also got special honeymoon treatment and the Staff was very excited we stayed with them for our honeymoon. Thanks!

Room Tip: Alaya Suite-Nice Tub for honeymooners!
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, November 15, 2013
Dear PhilSD,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you enjoyed staying with us from the room, spa, food and services. Staying at Alaya Ubud puts the travelers in touch with many famous tourist destinations as listed in all the best guidebooks. Each room with private balcony overlooking to the paddy field, we provide various facilities for the guest to spend a lovely time at the resort.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

Such a lovely hotel. Friendly and helpful staff, convenient location, nice room and amenities. Their spa is amazing! I would definitely stay here again, given the chance. You would definitely not regret staying here.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, November 12, 2013
Dear travelbuddy_asia,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are delighted that you had a lovely experience during your stay with us. We are located in the central of Ubud with paddy field view from each room; DaLa Spa perfectly designed for the guest to enjoy the true Balinese relaxation with menu inspired by age-old Indonesian healing and beauty rituals.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ko Tao, Thailand
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 6, 2013

This was our favorite hotel in Ubud. They were incredibly accommodating. The service was outstanding. A huge breakfast and afternoon tea/coffee is included in the room. Fast wifi. Great showers. Comfortable beds. The spa is a bit pricey, but there are many good spas nearby.

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, November 8, 2013
Dear jfk5081,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. Alaya provide the best service and facility for the in-house guests, an award winning DaLa Spa has been nominated as ‘New Spa of the Year’ in the AsiaSpa Awards 2013, the awards set the benchmark for quality and innovation for spas in the region as well as truthfully reflecting the wellness industry as it stands today.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, California
Top Contributor
59 reviews 59 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 6, 2013

I didn't know what to expect and Alaya was a fabulous place to stay for a few days in Ubud. The rooms are spacious and comfortable. The staff is helpful and provides great service. We also were impressed with the quality of the food and had great breakfasts and a dinner at the restaurant. The location is central. I would have given it 5 stars had they not called me at 9 pm as I was falling asleep (jet lag) to ask when I was checking out the next day. Everything else was great. We enjoyed the pool and a reflexology session at the spa. They have a very impressive afternoon tea.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, November 8, 2013
Dear Ayeletb,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you enjoyed staying with us from the room, spa, food and services. One of the favorite facilities at Alaya Ubud is Swimming pool, it had designed for the guest to enjoy sunbathing surrounding the nature view accompanied by our healthy food and drink at Bamboo bar.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
147 reviews 147 reviews
101 hotel reviews
Reviews in 83 cities Reviews in 83 cities
217 helpful votes 217 helpful votes
5 of 5 stars Reviewed November 5, 2013

I am just back from Ubud, after spending 4 days in the Alaya Resort... I had chosen a different hotel (Kenanga) but changed because Alaya was closer to the Yoga Barn...

I must say that this place basically ticks all the boxes.. from the pick-up from Bali Airport (including a quick stopover in McD to get some dinner since my flight arrived quite late) till check-out, the overall experience was just oh-so-nice... at the right price!!!

Service is truly outstanding, staff is super professional and everyone is nice and helpful and smiling all the time, the resort is not big, rooms are big and well appointed with modern amenities, bed is super comfortable with good bedding and rain shower is powerful... note that if sharing room with family and friends may be an issue since bathroom is only separated by a black curtain... I had no issues since I was travelling solo... Guests are mostly australians and europeans, no annoying tour groups (luckily) and few families... mostly honeymooners or young couples...

Breakfast was a la carte but tasty every day... I also had lunch and dinner there (they have a different menu for each meal) and it was really yummy and not that expensive... try their Nasi Goreng, amazing!!!

The common areas are exceptionally well designed and the pool are is lush and relaxing...

To me the location was perfect, right beside yoga barn, walking distance to the Monkey Forest, beside a supermarket, surrounded by plenty of shops and restaurants but rooms were very quiet at the same time...

I also tried their spa (delightful!)... one of the best treatments I have ever had, at a very very reasonable price...

Only areas of improvement are:
Internet: Quite patchy and most of the time really slow...
Smoking: Most of the common areas are open and well ventilated, but there are some guests smoking in the restaurant or in the pool, which is a bit annoying...

Finally, those with reduced mobility may have issues since there is no lift... only 3 stories but so you know...

Honestly, for the price paid, I felt like I had a truly 5* experience and if in Ubud, I most certainly will return here...

Room Tip: Rooms with a higher numer, 123, 224, 324, etc. are quieter since are far from the street...
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, November 6, 2013
Dear TravelingMx,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. We aim to provide 5-star service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alaya Resort Ubud

Address: Jl. Hanoman, Ubud, Bali 80361, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#20 Luxury Hotel in Ubud
#21 Spa Hotel in Ubud
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alaya Resort Ubud 4*
Number of rooms: 60
Official Description (provided by the hotel):
Located in downtown Ubud, Alaya Resort Ubud meets the needs of international travelers as a modern interpretation of Bali’s local building culture through the combination of indigenous materials, imbued with the essence of ancient Ubud. It features 60 tastefully-appointed rooms, Petani restaurant specialising in cuisine from around the Indonesian archipelago and award-winning DaLa Spa. ... more   less 
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Also Known As:
Alaya Resort Ubud Bali

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