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“Great hotel matched with service” 5 of 5 stars
Review of Alaya Resort Ubud

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Alaya Resort Ubud
4.0 of 5 Hotel   |   Jl. Hanoman, Ubud, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #28 of 135 Hotels in Ubud
Kuala Lumpur
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Great hotel matched with service”
5 of 5 stars Reviewed September 24, 2013

Well appointed, spacious rooms and convenient location. What made the stay special was the great service. With complementary transportation to town and afternoon tea thrown in, they have thought through what most guests need and have prepared well. Hope the standards are maintained as their well deserved popularity grows.

Room Tip: Upper floor rooms for better views of paddy field
See more room tips
  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 25, 2013
Dear seeker33,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. Alaya Ubud has been designed to reflect Bali as an artistic destination and meet the needs of international travellers. A multi-functional pavilion for yoga and cooking classes and an award winning DaLa Spa for personal indulgence where age-old Indonesian healing and beauty traditions are put into practice to recharge the body, mind and spirit.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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770 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mt Eliza, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2013

Do yourself a favour next time you go to Ubud and stay at the Alaya. We spent six nights at the Alaya and we thoroughly enjoyed our stay. The rooms are not overly huge but they are very well appointed. Our room over looked the pool with the rice fields beyond. The staff were very welcoming and accommodating nothing was too much trouble. Sujani was our waitress most mornings at breakfast and she was an absolute delight. The Alaya is very well situated which made central Ubud well within walking distance. There is a shuttle available should you need it. Next door is the Coco supermarket where you can stock up on supplies. I cannot comment on the spa as we did make use of it but it dies look very inviting.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 25, 2013
Dear Stephen W,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are delighted that you had a lovely experience during your stay with us. We aim to provide 5-star service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Our healthy food created by Chef Made Siharta at a casual dining Petani Restaurant located next to the lobby and an award winning DaLa Spa to take the experience of true Balinese relaxation to the next level in a setting that is sensitive to the surrounding environment.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
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Murten, Switzerland
1 review
5 of 5 stars Reviewed September 24, 2013

Great location, great place to stay, the spa is amazing.
We staid 3 nights and we were really pleased. What is especially to point out is the staff which just provides an fantastic service, keeping it private and personal without it being to much! We'll return for sure soon to Alaya. We hope they keep up the excellent service they provide!

Room Tip: Visit the Spa, it's really nice and helps to make your holiday a better experience.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 25, 2013
Dear Laurent I,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you found your stay with us up to your expectations. Alaya Ubud is an unpretentious boutique resort that is all about taking time out to enjoy quality relaxation in a stylish environment surrounded by natural beauty. Alaya also created a private romantic candlelight dining experience for the honeymooners; it is an evening to reconnect on a personal level over a delicious five-course menu enhanced by flickering candles, tropical flowers and soft music.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
auckland
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 24, 2013

Alaya resort was an absolute gem I found through booking.com. Better than I expected. Stunning service, stylish rooms with comfy beds & pillows, peaceful immaculate room ( I recommend rooms further away from the reception & on level 2), great pool, delicious breakfast with great selection, great coffee, luxurious spa (pricey), rice paddy view yet in the heart of the Town. Free local shuttle service.
I would definitely stay here again, much better than the Maya where we stayed on our last visit. Exceptional value for money NZ$550 for 3 nights including breakfast.
Organise your own airport transfers as the alaya was on the pricey side.

Room Tip: Second floor further away from reception. Unless you like ground level, garden aspect across to ri...
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 25, 2013
Dear nina m,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you enjoyed staying with us from the room, food, view, spa and services. DaLa Spa dedicated space for personal indulgence where age-old Indonesian healing and beauty traditions are put into practice to recharge the body, mind and spirit. Our daily freshly breakfast and afternoon tea at a casual dining Petani Restaurant located next to the lobby. Alaya Ubud offers warm hospitality and a distinct sense of belonging that is truly unique to the island of Bali
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2013

At this Hotel the client is really a king! I had an absolutly perfect stay at this Hotel. Exceedingly friendly and helpfull staff and an excellent Restaurant. My whole stay was a pleasure and I hope to come back next year.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 25, 2013
Dear Esther552013,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are delighted that you had a lovely experience during your stay with us. We aim to provide 5-star service, convenience, and facilities to each guest yet still able to keep the Ubud ambiance. Alaya offers variety of guest activities for the in-house guest, a multi-functional pavilion for yoga and cooking classes also leisurely cycling excursions around Ubud and trekking in a choice of three unique locations.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 23, 2013

We stayed there for 4 nights at the beginning of August in room 320. Where do I begin? The hotel is conveniently located, as you step out, you are on the main street, with an abundance of restaurants. We walked to Monkey Forest one day.Having said that the views of the paddy fields are so soothing. It's really the best of both worlds.
The staff are so attentive, pleasant prompt and provide great service, from the nightly turn down service, request for additional water, the great food at the restaurant. I cannot say enough they try to make your stay the best.
The bed was so comfortable, the room was very clean and spacious, and the toiletries was amazing, From the vanilla shower gel to the eucalyptus creme and the herbal shampoo and conditioner, it was like being in a spa everytime, it was a feast for the senses!

We really enjoyed our stay there, it was one of 3 stops in Bali and would certainly stay there again, if our travels take us to Bali again.
THANKS again Alaya staff

Room Tip: Room 320 was perfect. Not too close to the front of the street, in case the traffic was noisy
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 25, 2013
Dear induagam,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. We are happy that you enjoyed staying with us from the room, food, view and services. Alaya located in downtown Ubud, easy walking to the many famous tourist destinations, shops and art galleries along the street. All the rooms with refreshing views over the neighbouring rice terrace, that ensures total comfort and holiday peace of mind.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 21, 2013

Our room was really beautiful and we loved the big circular bath. The breakfast was fabulous and generous and the staff were all really lovely. The spa centre is very impressive and had one of the best massages ever with lovely natural herbs and oils. The pool area is very sweet but does fill up and hard to get a lounge by the pool. Very peaceful by the rice paddy field. You are about a 5 minute walk to the monkey forest which was wonderful to get up close to the mums and babies. It is about a 10 minute walk into the core centre of town but plenty of shops upon the way. Found this much more relaxing to shop in over shopping in Sanur.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlayaResortUbud, Manager at Alaya Resort Ubud, responded to this review, September 23, 2013
Dear canboyet,

Thank you for visiting Alaya Resort Ubud and taking the time to share your experience on Tripadvisor. Alaya Ubud has been designed to reflect Bali as an artistic destination and meet the needs of international travellers. An award winning DaLa Spa has been designed to take the experience of true Balinese relaxation to the next level in a setting that is sensitive to the surrounding environment. All foods at Petani Restaurant created by Chef Made Siharta, the flavours of the Indonesian archipelago with a menu driven by island-fresh produce and seasonal specialties.
Once again thank you for your comment and we look forward to welcoming you back to Alaya Ubud.

Best Regards,
Alaya Resort Ubud Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alaya Resort Ubud

Address: Jl. Hanoman, Ubud, Bali 80361, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#24 Luxury Hotel in Ubud
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alaya Resort Ubud 4*
Number of rooms: 60
Official Description (provided by the hotel):
Located in downtown Ubud, Alaya Resort Ubud meets the needs of international travelers as a modern interpretation of Bali’s local building culture through the combination of indigenous materials, imbued with the essence of ancient Ubud. It features 60 tastefully-appointed rooms, Petani restaurant specialising in cuisine from around the Indonesian archipelago and award-winning DaLa Spa. ... more   less 
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Also Known As:
Alaya Resort Ubud Bali

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