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“Not perfect but not far off” 5 of 5 stars
Review of Komaneka at Rasa Sayang

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Komaneka at Rasa Sayang
4.0 of 5 Hotel   |   Jl Monkey Forest, Ubud, Bali 80571, Indonesia   |  
Hotel amenities
Ranked #8 of 135 Hotels in Ubud
Devizes, United Kingdom
Top Contributor
98 reviews 98 reviews
85 hotel reviews
Reviews in 74 cities Reviews in 74 cities
68 helpful votes 68 helpful votes
“Not perfect but not far off”
5 of 5 stars Reviewed 2 days ago NEW

We have just come to the end of a very enjoyable four night stay at Komaneka Rasa Sayang. I have to agree with the other reviews that what makes this property shine is the service you receive as guests from the staff. It really is first class and from every single staff member with no exception - the management have done a brilliant job.

The property itself is beautiful - a real oasis, you would never think it was located right in the centre of Ubud. The building work adjacent to the hotel was intrusive especially as it started early in the morning but we somehow relaxed and managed to ignore the hammering as we sat eating breakfast! If this kind of thing bothers you, I suggest you get some guidance from the hotel as to when the work will be completed before you book. I will also stress that it's only noise, you can't see any works going on.

The rooms are great. The bed is comfortable, the bathroom spacious and the large balcony was a real plus as we sat out two afternoons of heavy rain! Our only criticism of the room was the A/C which was not cold enough. We did mention this to reception but it didn't improve so our assumption was that it wasn't adequate for the size of the room.

Top marks too for food - we didn't have a bad meal and in fact everything we ate was delicious!

Would definitely recommend staying here!

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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610 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hanoi, Vietnam
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wow! I would stay at this hotel or any other Komenka Hotel for that matter again and again! I was blown away by the amazing customer service a this hotel! At every turn a staff member was smiling and asking if we needed anything. They responded instantly to requests and went out of their way to ensure we were comfortable. The hotel itself is lovely and the rooms are fabulous - spacious with a small sitting area with couch, large bed and bathroom, and outdoor seating area. The room was outfitted with little extras such as free little cookies and water in the rooms, and when it was hot and steamy outside we chose to stay in our room with the air con and watch one of the many movies available on their Apple TV! Though there was a bit of construction next door - they are adding more rooms to the hotel - it was not disturbing at all! They offer a free shuttle to anywhere in town and reasonable daily car hire services. If you're looking to find a little something fun for lunch or a snack - check out the Spanish Tapas place just down the street from the hotel - honestly looks like a little hole in the wall, but it's funky and delicious! Totally recommend the Komaneka Hotel!

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment we arrived to the moment we left, we felt cherished by the staff. They paid attention to every detail and quickly adjusted to any request or situation. I hated to leave. I highly recommend the hotel for its location, its beautifully appointed rooms and most of all the wonderful Komaneka Rasa Sayang Staff. Pak Sudarman should be very proud.

Room Tip: If you have someone with limited mobility and access to the exit is a priority stay on the second le...
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this review, 1 week ago
Dear Ibu Nievelsiy

It was our pleasure having you stayed at Komaneka Rasa Sayang .
I am pleased to read you had relaxing holiday and loved the experience.our team members are indeed the true soul of The Komaneka Rasa Sayang . I am pleased that they looked after you well, always friendly and went beyond their way to ensure your holiday memorable.

My self and all team members at Komaneka Rasa Sayang , look forward to welcoming you again in the near future.

Kind regards,
Wayan Sudarma
&
Komaneka Rasa sayang Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We are staying at this hotel now and cannot fault it.. the service is impeccable! From free shuttles to and from anywhere you need to go at anytime (within Ubud), to coming back to your room at night and finding Komaneka pajamas laid out on your bed, there are so many little touches that have made us feel welcome. The staff are so friendly and always willing to help. It is also in a very central location which is very handy. Thank you Komaneka for a wonderful stay!

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this review, 1 week ago
Dear Leddy 81

Thank you so much for taking the time to share your recent experience with us. It gives us a great pleasure to hear that you had such a relaxing experience at our Resort enjoying the room with its daily treats as well as ,impeccable service and friendly staff and always willing to help .
We sincerely hope to see you again for another relaxing stay in Bali.


Warmest Regards
Wayan Sudarma
&
Komaneka Rasa sayang Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent 10 wonderful days at Komaneka Rasa Sayang. We had previously stayed at Komaneka Tanggayuda, so we were prepared for an outstanding experience and we were not disappointed. In spite of being right downtown, as soon as you enter the serene portico, the world becomes at once peaceful and welcoming. The staff is warm, gracious and attentive. The level of service delivered is a fantasy in the western world at any price point. They arrange complimentary transportation to all other Komaneka resorts and all around Ubud. The rooftop villa was an opulent, exotic honeymoon style tropical oasis. We will be back!

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this review, 1 week ago
Dear Nandl D

I wish to take this opportunity to thank you for your review.
We are happy to learn that your stay at Komaneka Rasa Sayang was everything you have ever hoped and expect for. Right from the peaceful place , friendly and attentive service, the location and the exotic villa for honeymoon

My self and all team members are very much look forward to share the beautiful villa has to offer again in the future.

Warmest regards
Wayan Sudarma
&
Komaneka Rasa sayang Family
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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Can thoughly recommend this hotel - not only is a perfect haven of tranquility as soon as you step through the lobby from the vibrant busy street. The staff take service to a new level, treat you like family, know your names and will do anything to make your stay memorable. We went back again to stay because we enjoyed it so much.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this review, 1 week ago
Dear Ibu Suzanne

Thank you very much for taking the time to write your review on Tripadvisor We are glad to know that you have had an enjoyable and relaxing stay with us.

once again Thank you very much once again for taking your valued time to post your review. We very much look forward to welcoming you again in the near future


Warmest Regards
Wayan Sudarma
&
Komaneka Rasa Sayang Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my third stay in three years at Komaneka Rasa Sayang and given that I live in the Highlands of Scotland, you could be forgiven for thinking that I am a wealthy international traveller. In fact I am a single mum of very modest means - it is quite simply the fact that ALL the Komaneka hotels are so exceptional that I continue to do everything in my economic power to stay with them!! It is hard to find words to express how good our experiences have been. I used to work for a five star hotel/resort chain so I know exceptional service when I see it. The Komaneka 'family' (and it truly feels like that) take the care of guests to a new level. At no point does one ever feel that staff behave the way they do because it is their job - it comes from the heart and is totally genuine. The facilities and rooms are really beautiful, but it is the people who truly make the difference. The owners are Ubud locals, Ibu Mansri and her husband Koman and they treat not just their guests, but also their staff like extended family, so you know that your money is being invested in the local people and economy by caring people with integrity. I could go on for pages but suffice to say cease your searching, book NOW and look forward to an experience which will stay with you forever - I will never stay anywhere else in Ubud, no matter how big the pools or flashy the rooms in other hotels. And I freely admit to crying when I have to leave! I can't wait for my next stay..

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Komaneka-Resorts, Manager at Komaneka at Rasa Sayang, responded to this review, 1 week ago
Dear Ibu Melanie

We wish to thank you for your review and contribution to our tripadvidor.com page. It is great to hear that your 3rd stay with Komaneka Rasa Sayang was everything you have ever expected and hoped. Once again thank you very much for your review and we look forward to share the beautiful Bali has to offer again with you.

Warmest Regards
Wayan Sudarma
&
Komaneka Rasa Sayang Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Komaneka at Rasa Sayang

Address: Jl Monkey Forest, Ubud, Bali 80571, Indonesia
Location: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#5 Romantic Hotel in Ubud
#6 Family Hotel in Ubud
#7 Luxury Hotel in Ubud
#7 Spa Hotel in Ubud
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Komaneka at Rasa Sayang 4*
Number of rooms: 32
Official Description (provided by the hotel):
Komaneka at Rasa Sayang Another oasis in the heart of Ubud, located in major city, a simply chic resort offers the most contemporary stylish accommodation to help you enjoy your destination. ... more   less 
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Also Known As:
Komaneka At Rasa Sayang Ubud, Bali

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