Thanks Komaneka team for make our experience in Ubud an unforgettable one!!
We arrived in Komaneka and they let us make an early check-in. Very warm welcome and nice service. Once we got in our room we loved it. With our small terrace, nearby the fantastic pool... Nice!
During the night we had a problem which didn't let me sleep. A water drop licking in our toilet roof, quite annoying, so I decided to complain around 4 am. They gave me the chance immediately to move to another room but we refused since my girlfriend was sleeping.
Next morning staff came to us to apologize and offered us an upgrade to the villa... Amazing room!!!! it was even worth it not being able to sleep previous night.
A part of this incident that provided us the best room we've ever had, I have to say that staff in this hotel makes you feel like a king. They know your name, they know how to treat customers, they offer you anything you want, free pick up service around Ubud, they let us use SPA and swimming pool after we checked-out... and many of etc!!
If I come back to Ubud, I will book again in Komaneka!!!!
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- Also Known As:
- Komaneka At Rasa Sayang Ubud, Bali