From the friendly welcome as we arrived to the thoughtful late check-out as we'd come back from a sunrise trek up a volcano, our stay at Komaneka at Rasa Sayang was absolutely incredible. The service here is simply amazing. The staff manage to pull off 5 star service without a hint of stuffiness. Nothing is too much trouble for them and they genuinely care that you are enjoying your stay in Ubud. The rooms are gorgeous and huge and there are lots of thoughtful touches, from free cookies, ice and fruit to a turn-down service at night where pyjamas and slippers are provided. Loads of practical things too - a flashlight and insect repellent. The swimming pool is beautiful and a great place to spend the afternoon or enjoying the (complimentary) afternoon tea. There is even a driver provided complimentary who can take you to local restaurants and tourist sights around Ubud although the location is very good anyway so you can walk to most places easily enough.
So anything to improve? Well the swimming pool needed a little bit of maintenance when we were there - nothing major but a few tiles had come off the bottom. And the rooms themselves don't have much of a view, but as you are likely to be out of them during the day that really isn't a big issue.
I wouldn't hesitate to come back to this hotel. It is really world class in service and the incredible value for money.
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- Also Known As:
- Komaneka At Rasa Sayang Ubud, Bali