When I picked the Komaneka Rasa Sayang from the many choices I found on the internet, I thought I was simply selecting a nice looking highly rated hotel at a reasonable price. But I was in for a pleasant surprise. Komaneka has a special culture that is rare to find anywhere in the world and makes your stay truly memorable.
We read about the hotel’s philosophy of developing people by allowing them to take on multiple roles and saw this in action – Agung, the front office manager, carved a tortoise for our daughter and drove us around while taking care of his other responsibilities; Indrayan attended to a small problem with our TV and we learned that he did the layout for a fantastic booklet that recounted the first decade of the hotel. And Budi the resort manager was friendly, approachable, and helpful. The leadership of the hotel has managed to unlock the hidden potential in people by recruiting local Balinese people and helping them grow in ways that is uncommon in most organizations – big or small. The result seems to be fulfilled and happy staff, a high performing hotel, and delighted guests.
We stayed in the roof-top garden villa and for once the facilities were far superior to the photographs! Every day we enjoyed the beautiful setting of our room, the choice of the tub, indoor shower, and outdoor piped overhead water for bathing; the selection of movies on Apple TV, the evening tea with Balinese rice cakes, the daily afternoon activities like wood carving, the outstanding breakfast, and the friendly service. We used the hotel car to drop us off at various restaurants and shops since we had two young children with us – at checkout we were pleasantly surprised to not find any additional charges for these short rides! Overall the high standards came with a value-for-money packaging that made us even more comfortable as we wanted a luxury holiday but were not looking to splurge.
Perhaps for the first time in my life, I actually regretted leaving a hotel, not just because I it meant saying goodbye to a beautiful place, but because I thought I would miss the warmth of the staff that would always welcome us “home” as we returned. I can’t wait to be a guest again at Komaneka.
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- Also Known As:
- Komaneka At Rasa Sayang Ubud, Bali