My husband and I stayed at Komaneka at Rasa Sayang for the first three nights of our special 20th anniversary Bali holiday. We organised for their driver to collect us from the airport - and sure, we paid double what any other driver would charge (USD50 compared to the more standard IDR250,000) but my goodness it was worth every cent!! Beautiful big, clean Toyota with cold face towels and cold drinks offered including Bintang. It also meant that since we were using Hotel transport the driver would definitely be there (!) and that he would know the location of the hotel as I had no idea!

The staff are exceptional, the rooms are spacious and clean with comfortable bed and pillows plus the flat screen has a good selection of Indosat channels. The little terrace/balcony is OK but as mentioned, be prepared for no view....our room was on the 1st floor (ground is kitchens, restaurant, and lower ground is pool and afternoon tea restaurant plus small air conditioned office area for use of the guests - all glass so no privacy). The room we were given was right at the restaurant/pool end of the complex and while this was very handy for popping downstairs for breakfast and then downstairs again to the pool - it was just above the outdoor area at the rear of the restaurant, so there was a little bit of muffled early morning noise at times, but only one neighbouring room. So who's to say you wouldn't have ended up with a noisy neighbour instead??

There is a lift but as we were on Lobby level we didn't use it - and interestingly it does not go all the way to the top floor to access the spa...so I'm not sure how people with mobility issues would manage...I'm not even sure if the lift goes all the way down to Lower Ground so one could access the pool? Due to all the stairs if you have mobility issues I would check this with the hotel before booking.

The pool was sensational and the a la carte breakfasts were amazing (so many choices - you could stay for a week and never be bored). The hotel even had a beautiful little cake for us given it was our anniversary - and the afternoon teas each day are a lovely touch and a welcome inclusion in the room rate. I used the spa for an Aromatherapy Massage and it was a glorious experience - worth treating yourself at least once despite its more expensive price point. You certainly get what you pay for...in a really good way!

I would certainly stay at this hotel again if I wanted a bit of a luxury in a central location - we had hoped to be able to walk to bars and restaurants in the evenings but each night it rained heavily and so we used the hotel shuttle to take us to the restaurants and to pick us up again. Just another great service provided by this customer oriented hotel.

This holiday was with a friend and we were both looking for some r & r after a big year of work. The Komaneka provided exactly that. The staff were amazing and the position surprisingly enough is right in the middle of Ubud. You could have the busy hustle and bustle of Ubud if you wanted at your fingertips and as soon as you return to/step into the Rasa Sayang you are in a peaceful paradise. We did the inhouse cooking class which inspired both of us and we utilized the spa ..we also often ate in at their restaurant ..the food was amazing. If you are looking for somewhere to visit for some down time, pampering and fantastic food I am not sure that you would find anywhere better in the world. I will be returning with other friends and family.

We stayed at the Rasa Sayang for two days last week as part of our honeymoon. We loved this hotel. Great service, great room. Food at restaurant was good too. It is close to a lot of restaurants and bars which we loved. We also stayed at the Mandira in Legian and the Sudamala Suites in Sanur. This hotel was superior to both.

Wow! This hotel really exceeded our expectations, what a beautiful hotel and absolutely amazing service. There are so many special touches at this hotel, the sweets at check in, the flower petals on the bed, just to name a few- I don't want to spoil the surprise! The staff were the nicest we've come across in our worldly travels, and they was really genuine as well. The breakfast waitress was so friendly and attentive, such a sweet girl. The food was also yummy and nothing was too much trouble, we have certain dietary restrictions and every request was met. The pool is stunning, one night we asked to use to it at 9pm and they brought us towels even though it wasn't officially open. The rooms are large and beautiful, my only feedback was that with such a large shower it seemed a Shame to not have 2 shower heads in there.
The location is perfect, quiet, but walking distance to everything.
I left some items in the fridge and I emailed the hotel and they offered to deliver these itemt to me in legian, now that is service that separates the komaneka from other 5 star hotels.
Thank you komeneka, we can't wait to come back again!