I guess Bali is famous for its Massage and Spa services across the island. With so many massage and spa places to choose from, what do you do?
We simply logged on to tripadvisor.com.au to find Jaens Spa Ubud with so many good reviews. The fact that my wife and I have been to Jaens Spa for three days out of our seven-day stay in Bali just tells you how much we enjoyed their massage and spa.
What makes Jaens Spa standing out from the crowd? In my mind, they differentiate themselves in the details of their services.
First of all, they offer a massage called Flow Relaxation Radjanenda Massage, which is quite different from a traditional massage and is only performed by Jaens Spa's brother and sister owners. My wife tried this special massage provided by Mr Jayeng twice and she said it's amazing! My wife said she could feel a continuous flow of pressure on her skin during the whole massage. Mr Jayeng also offered to give more time massaging my wife's neck and back where she has some issues. The "flow" experience, the professional massage itself, and the special treatment Mr Jayeng offered makes the Flow Relaxation Massage a must do option if you go visit Jaens Spa.
Secondly, fantastic customer service also makes Jaens Spa tick. We booked our first massage from our hotel in Ubud. We spoke to Jaens Spa's Eni, the receiptionist who speaks good English, and she confirmed Mr Jayeng's availability and offered hotel pick up to us. Every time at Jaens Spa, we were offered a cup of lemongrass tea at our arrival. Then Eni would talk us through our massages and spa that we would be receiving per our bookings. Eni would also ask if we need a locker for our personal belongings. We've also noticed that the flowers in a small plate that they put underneath every massage table gets changed every time. The patterns of the flowers looks artistic and beautiful. Also, after our massage and spa treatment, we have always been offered another cup of warm ginger tea with lemongrass plus a small plate of fresh fruit. What can I say? These are very thoughtful first class customer services.
Lastly but not least, Jaens Spa always gave us more time than what they say in their menu. For example, we booked the one and half hour Flow Relaxation Massage. But the massage actually lasted one hour and forty-five minutes. Same with my Bali Relaxation Massage. It shows us that the masseurs at Jaens Spa cares about the customers by providing a great experience, not just performing a standard massage and charging you a fee.
All in all, it was an unforgettable experience for us at Jaens Spa. We will for sure go back to Bali and have massage and spa at Jaens Spa next time.
So we would like to recommend for you to experience the Jaens Spa difference.
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