If you are looking for a 4.5* hotel - unfortunately this is not it. We couldn't fault the room, it was large and exactly as shown on their website, however what you don't see is the how tired they are. The bedding was thin, as were the towels and robes. We love a cup of tea, however after the first day, these were never replenished. Our kettle didn't work on arrival so we were given a second one which also didn't work - thank goodness for travel kettles! The furniture was chipped, the bath stained and there was no privacy in the bathroom. For the other people out there like me who treasure their privacy this is not the place to stay. There are floor to ceiling windows in the bathroom (and toilet) that overlook a private plunge pool, however there is also a door that leads to the main swimming pool that was constantly open which meant either an employee or another guest could wander in and you had no place to hide. If you open your curtains in the bedroom you can see straight into the toilet and shower!
Our air conditioning broke down (which they promptly fixed) however it was after suffering a terrible nights sleep. They also turn your air off when you are out, so you come back to a really hot room.
Breakfast was very limited and not great quality except for the bread and egg station, there was little else to choose with the exception of an asian breakfast. We arrived at 10.30am one morning (it finishes at 11am) and nothing was replenished, warm milk (choice of two cereals) and virtually no fruit.
The hotel is 25 minutes out of Ubud, however there are only 5 shuttles a day (which you have to book) so unless you are happy to wait around until the next bus comes, you have to get a taxi to take you back and forth. More shuttles are definitely needed.
We left the hotel a day prior to our departure date so we could treat ourselves to a little luxury before going home.
If you are after a bargain and are happy with a 3.5* experience, then there is absolutely nothing wrong with this hotel. The staff are pleasant (except in the breakfast area where they don't seem to care after they have brought your coffee) and acknowledge you wherever you go, the rooms are clean and the resort (whilst having a limited offer) is well maintained.
- Official Description (provided by the hotel):
- Surrounded by the tranquility of lush padi fields, the FuramaXclusive Villas & Spa Ubud is an idyllic resort that blends contemporary chic with a minimalist touch. The FuramaXclusive Villas & Spa Ubud showcases 18 stylish modern villas on a magnificent 70-metre lagoon. Whether you select our Lagoon Pool Villa or our Spa Pool Villa, be ready for a placid experience in Ubud. Housed amid the tranquility of padi fields, sun-decks await with options of a personal outdoor whirlpool bathtub as well as a dedicated spa therapy area. Now, that's paradise. ... more less
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- Also Known As:
- FuramaXclusive Villas & Spa Ubud, Bali