We stayed for our honeymoon in a 4th floor bisma suite. Arrived very late (after midnight) and were greeted at reception by name, and still given all the welcoming drinks and towels. Our room and bathtub was filled with rose petals, and there was a wonderful honeymoon cake and personally signed card from the hotel. A wonderful start to a wonderful stay.
The room was well appointed with not a thing left to want. We loved the sunhats, insect repellant, nightgowns, thongs and all the bathroom amenities. The balcony provided full afternoon sun when the pool was in shade and we spent many late afternoons on the loungers reading as the sun went down.
The pool is fantastic, clear and relaxing with the most serene views of the rice paddies and jungle.
We enjoyed breakfast and afternoon tea daily, and service from all staff was impeccable and friendly. There were daily activities for guests and we took up the offer of complimentary 1.5 hr yoga, which was very professional and a nice break from the pool for us.
The shuttle into town was very convenient, and they even dropped and picked up from locations not on the shuttle map if required. I recommend getting dropped at the end of the street (Jl Bisma) and walking across the road and through the rice fields to a little restaurant called Sari Organik. A highlight of our time in Ubud.
The only thing we were left wanting for was a happy hour, as there was a lovely bar at the lobby but not very busy.
I thoroughly recommend the Komaneka hotels for visitors to Ubud. It is very nice to be able to stay in a hotel that is owned and run by a family from Ubud (albeit a very wealthy one), as it offers a much more Balinese and heartfelt experience than a Hilton or Hyatt chain hotel. Entry to the Neka museum was complimentary for guests and we enjoyed learning a bit about the history of the family and Balinese art.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.