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“Warm and friendly from the moment you arrive” 5 of 5 stars
Review of Pondok Ayu

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Pondok Ayu
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JL. Sekuta | Gang Pudak, Sanur, Denpasar, Bali, Indonesia   |  
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Ranked #1 of 65 Hotels in Sanur
Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Warm and friendly from the moment you arrive”
5 of 5 stars Reviewed January 25, 2013

I stayed here with my 2 daughters (3 and 6) for 5 nights. The girls had a ball as they swam all day and played with the other children who were staying. The layout of the rooms allows for both privacy and/or a chat around the pool. Barb and Steve who own the property make you feel like you are part of their family. The staff that they have employed are all beautiful and nothing is too much trouble. It is excellent value for money, when you consider the quality of rooms, service and everything else you gain from staying here.

Thank you for a memorable stay.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 reviews from our community

Traveler rating
    235
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • English first
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English first
Vaasa, Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 18, 2013

Great rooms, a lot of space and friendly staff! We also liked the family style dining room that is used for breafirst. The only negative that can be mentioned is that the hotel is a couple of kilometres from the beach. But it is still a walkable distance and there is a driver available all the time. We talked to the driver during one of the trips and I think he made a good point. "The hotel is like a family and everybody can do everything." And the pride for doing a good job is visible in everything.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2013

Thanks Barb,Gede and all the staff at pondok we thoroughly enjoyed our stay and without doubt have found our accommodation now when visiting Sanur. We were lucky to have the suite plenty of space ,clean and beautifully decorated. The breakfasts were delicious and the kids loved being in the pool and we enjoyed mixing with the other guests as well as the staff . Great service great accommodation thank you

Stayed December 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2013

I stayed four times at Pondok Ayu. The most recent was at the end of the year 2012. It was for a family reunion. I rented the whole hotel for my family for 4 days and it was great. The staff was very accomodating and I agree with the other reviews it was a great family hotel.
When I arrived, there was a bouquet of orchid flowers waiting for me in my suite. How lovely!
The rooms are big and spotlessly clean. I know for a fact that every body there works hard to please the guests. I know them by names.
I will be back next year.

Room Tip: Suite is the best room. Too bad there is only one.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 7, 2012

Many great things have been written about pondok ayu and we can vouch for what's written 110%! The rooms are a good sized room which slept family of four quite comfortably! What's great bout this place is that it has only 5 rooms and there's really that personal touch by the folks taking care of the place there. Their warm smiles and their ever willing to make ur stay a lil more special are the highlights. An added bonus are the friends we meet there as well! Nice chats @ the communal dining table and pool with the Australian friends who booked out the remaining four rooms. Really appreciate the tips & insights they share (try out the massage next to Benno's @ Sanur Beach!).
The real topping, is the grand send off by the each of the Pondok family as well as the guest!
It really feels like u r leaving home...Our only regret is not having a photo taken with our Balinese family!

2 thumbs up!!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2012

Recently returned from a 2 1/2 week stay at Pondok Ayu. Have stayed here many times and so it is like returning to our second family home. Everyone goes out of their way to make you comfortable and welcome. Looking forward to our return next year. Rooms are large, very clean with TV, DVD player, air co. fridge, coffee making facilities and with a great breakfast thrown in.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2012

Pondok Ayu is a beautiful resort. The rooms and gardens are immaculate. The staff are very helpful, friendly and welcoming. Breakfast around the table was great because it gave us a chance to interact with the other guests. A very relaxing holiday, would not hesitate to recommend it.

Room Tip: I preferred to be upstairs only because I liked to have a drink on the balcony overlooking all the s...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pondok Ayu

Address: JL. Sekuta | Gang Pudak, Sanur, Denpasar, Bali, Indonesia
Phone Number:
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Sanur
#2 Romantic Hotel in Sanur
Official Description (provided by the hotel):
Pondok Ayu is a little piece of heaven located in beautiful Sanur, Bali. We are a small boutique hotel that provides very personalised service by our wonderful friendly staff. Pondok Ayu can be booked on a room by room basis or you can book the entire hotel for a group or family holiday, this can be done direct with us or through a travel agent. We are surrounded by splendid gardens and a wonderful peaceful setting. As we fell in love with Bali many years ago I am sure you will do the same thing with Pondok Ayu and the atmosphere here. Sanur is in a very good position as it is at the start to most of your tours and central to Kuta, Legian, Nusa Dua and Denpasar. ... more   less 
Also Known As:
Pondok Ayu Hotel Sanur
Pondok Ayu Sanur, Bali

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