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“Lovely place to stay” 4 of 5 stars
Review of Sri Phala Resort & Villa

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Sri Phala Resort & Villa
3.5 of 5 Boutique Hotel   |   Jl. By Pass Ngurah Rai No. 35, Sanur, Denpasar, Bali 80228, Indonesia   |  
Hotel amenities
Ranked #33 of 68 Hotels in Sanur
London, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Lovely place to stay”
4 of 5 stars Reviewed April 20, 2014

Spent a week at this hotel and it was very enjoyable and relaxing. It doesn't look very nice as you arrive, but once you walk through the lobby and past recpetion, you forget about the renovation that is going on. you can't even hear any noise.
The family villa is very large with a great big bathroom in the master room. The rooms and bathrooms are cleaned daily and any complaints you may have are dealt with very professionally. The rooms come with a kettle, tea and coffee, so you can have tea/coffee whenever you please. The breakfast menu has a good variety, with american, English, continental, Indonesian, Japanese options. The staff are very accommodating and are always trying to make your stay a comfortable one. The pool is great, very peaceful and relaxing. Most days, we had the pool to ourselves, Also, made use of the onsite spa which was very good. If you stay for a week or longer, you get 20% discount at the spa, free afternoon tea on a day that suits you, and a free drop-off to sanur centre.
the location of the hotel is good. only about a 5minute walk to the beach and the supermarket is about 2 minutes walk. However, it is quite a far walk from all the shops and restaurants along the main road in Sanur.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Mudgee, Australia
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed March 31, 2014

After reading reviews for this site we were a little apprehensive. We were therefore pleasantly surprised by the quality of our stay. The complaints about the outdoor bathroom have either been seen too or were not obvious to us. There were openings to the outside for ventilation which people from sub zero climates may find a bit disconcerting. I will add a photo. Good size comfortable room. Pool set in well kept gardens, more photos. Only real negative was the fact that it took several days to get a reasonable reception on the satellite TV channels. That was fixed before we left so the next guest should be fine.

Room Tip: Pick one near the pool if you are keen on Wi Fi. It worked from our verandah. Usually you can barte...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rama Phala R, Manager at Sri Phala Resort & Villa, responded to this review, April 2, 2014
Dear Mr. Wirrklunk,

Thank you for your staying with Rama Phala Resort & Spa and we were really appreciate your comment. And hopefully your comment will be a kind of input to make us better in the future.
And we are so sorry if is there an inconvenience to make your holiday unable to be perfectly. And we are keep waiting for your coming again to Rama Phala Resort & Spa.

With best regards,

Ketut
With best regards,

Ketut
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed March 23, 2014

After spending the previous night at a party hotel in Kuta we were ready for a change. This place was perfect. Like other reviews, we were slightly concerned when our taxi pulled up to a building sight, but upon arrival in the lobby, it's soon forgotten.
The room was huge and kitted out with everything you'd expect. Great views in to the well kept gardens from the balcony. The location is fine with just a short walk to the beach but the best thing about this place is the pool area. We were the only ones at the pool all day and enjoyed a few bintangs from the always manned pool bar / restaurant. Time permitting we will be back at this hotel towards the end of our time in Bali.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 19, 2014 via mobile

Very quiet relaxing place,enjoyed the stay very friendly staff but bit far away from everything.my wife broke a glass in the bathroom and gave it to the cleaners and on checking out they charged us two dollars for it,only a small thing but spoilt the stay won't be going back sorry

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed March 5, 2014

This hotel is on the edge of Ubud - an easy walk to the Monkey Forest (except for some of the bad sidewalks). WE had a room quite close to the pool, which was nice. the grounds are very pretty. The staff there was really nice and very helpful. Only drawbacks were: the internet is accessible only in the pool/restaurant and in the lobby - not in the rooms. Also the bathroom is half and half inside and outside. There is a tub/shower sink and toilet that are under cover and then a shower that is outside. You have to keep the door to the bathroom closed at all times so that bugs, etc. don't come in. I think it is a bit of a design flaw… Other than that it is fine.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rama Phala R, Manager at Sri Phala Resort & Villa, responded to this review, March 5, 2014
Dear Joy P,

It was pleasure to us for your staying with Rama Phala Resort & Spa.
And your comment will become an improvement for making us mature and be better in the future.

Thank you for your feedback and we are looking forwards to welcoming you again.

Cheers,

Ketut
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
1 review
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed February 21, 2014

The Management of the Rama Phala were so helpful and obliging! It was a pleasure to meet such wonderful people, the rooms are very spacious and the outdoor bathrooms are wonderful, even the balconies are very large. The breakfasts are included and are delicious, I will return to this hotel always,

Room Tip: The rooms are quite spread out which is great,
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  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rama Phala R, Manager at Sri Phala Resort & Villa, responded to this review, February 24, 2014
Dear Melody B,

Thank you for your your staying at Rama Phala Resort & Spa and we are very much appreciated your comment to make better for our future. And we are waiting for welcoming you at our property again.

Cheers,

Ketut
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sasebo, Japan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 11, 2014

We had wonderful experience during our short stay in Sanur. The personnel were very accomodating, courteous, reliable and service oriented. Always smiling! The place is a short walking distance from the beach.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sri Phala Resort & Villa

Address: Jl. By Pass Ngurah Rai No. 35, Sanur, Denpasar, Bali 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#14 Spa Hotel in Sanur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sri Phala Resort & Villa 3.5*
Number of rooms: 41
Official Description (provided by the hotel):
Sri Phala is a tastefully furnished resort hidden away in a quite part of Sanur offering an intimate setting and the personalized service you look for in holiday resort. The ambience is restful and relaxed surrounded by tropical gardens. Every room is spacious and has a private balcony. The area of Sanur has long been a popular destination for guests seeking a stylish, laid-back beachside getaway. ... more   less 
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Also Known As:
Sri Phala Resort And Villa
Sri Phala Resort & Villa Hotel Sanur
Sri Phala Hotel
Sri Phala Boutique Hotel
Sri Phala Resort & Villa Sanur, Bali

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