We booked this hotel several months ago, I requested a garden cottage, when we arrived was placed in a standard room over looking roofs snd barbed wire running along the fence, told night porter this wss not what we requested, even though had email confirming garden cottage, cannot help my friend will hrlp7 you tomorrow. I the morning went back to reception, friend not here yet. Reception person numan a lady, did not say anything to me when dhe come on, over this I thought, hsve only 1 fsy before I move on, whenever made any request to receptionist very passive aggressive, would not make eye contact, so when I booked out I asked why she didn't mention about room, your roo5 being renovated.?.. not available at this time, my room. ? Just left, never had such appalling sevice before, other staff nice and helpful. Breakfasts not so good but there are may excellent places to est in sanur.
- Official Description (provided by the hotel):
- Puri Kelapa Garden Cottages is a hidden away home, away from home. Quietly tucked away in the mid of green surrounding, Puri Kelapa is Serene & Peaceful. It is located at the heart of the traditional village of Sanur with approximately 45 minutes’ drive from airport, 15 minutes’ drive from the capital city of Bali & 5 minutes’ walk to Sanur famous sunrise beach & market. ... more less
- Reservation Options:
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- Also Known As:
- Puri Kelapa Garden Cottages Hotel Sanur
- Puri Kelapa Garden Hotel
- Puri Kelapa Garden Cottages Sanur, Bali