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“Slightly disappointed” 3 of 5 stars
Review of Besakih Beach Resort

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Besakih Beach Resort
3.0 of 5 Resort   |   Danau Tamblingan 45 | PO BOX 3306, Sanur, Denpasar, Bali 80228, Indonesia   |  
Hotel amenities
Ranked #47 of 66 Hotels in Sanur
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Slightly disappointed”
3 of 5 stars Reviewed May 26, 2013 via mobile

Loved that it was situated right on the beach and the rooms were comfortable, however it was almost impossible to get a lounge by the pool as several people 'reserved' them by placing their towels on from early in the morning and barely used them all day, which I found extremely annoying as nothing was done about it, even though the hotel claimed to charge people for leaving their towels for longer than an hour. The staff were not as welcoming as other resorts I have stayed at (except for the housekeeping) and seemed disinterested in ensuring that we were looked after. We were not supplied bottles of water daily but water in jugs which we were not willing to drink as we had no idea where the water came from nor were we told about it when we arrived. The only 2 bottles of water we did receive we were charged for and not correctly either as they charged us for 2 bintangs instead of 2 waters and when I questioned this they disagreed and continued to charge for the beers. Also was mainly a much older crowd than us. Breakfast was very limited too compared to other resorts.

Stayed May 2013, traveled as a couple
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272 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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Perth, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 5, 2013

Lovely gardens, staff and accomodation. Best part of this resort is that it is right on the beach in Sanur. You can laze in the pool and watch the ocean ...Food is good and the beer is cold. A great place to meet new people and the location in Sanur is wonderful. Drivers are always at the ready. Excellent restaurants just a hop, skip and a jump away.
Would stay there again in a heartbeat !!!

Room Tip: The bungalows are heavenly for privacy and the rooms on the second are great for privacy as well. Be...
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  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 27, 2013

Traveling as a family of four and spent 8 nights. stayed next door at the Griya two years ago and opted for a cheaper option this time. We booked two interconnecting standard rooms as we were traveling with children. The check in process was excellent. Staff were very friendly and helpful. We weren't terribly impressed with the standard rooms. They were a bit dark and one of the bathroom a little mouldy. Also a lot of people traffic walking past, a little noisy. (I just like peace and quiet- this probably wouldn't bother most people). Anyway the next day we enquired about moving to a superior room and the lady at reception was most helpful and arranged it for us. Our new rooms were larger and brighter and the only noise was the peaceful sound of the water feature in the fishpond. It was spacious, clean, every thing in working order. Air conditioning very cool. Nice large shower. Breakfast was included and you get choice of eggs and bacon, coffee, tea , choice of juices, toast, pastries, fruit, also nasi goreng. The beach was a little dirtier than I remembered this time but the staff did clean the area every day. Loved the garden setting of this hotel. Lots of fish ponds and even a tortoise pool. The two pools were lovely to swim in. Never had any trouble getting a lounge chair by the pool.There is a little shop right across the road for water snacks etc and also a mini mart a little further down and then the big Hardys supermarket where you can pretty much get anything from food to souvenirs about 5 mins walk . What I love about the location is everything you need is within walking distance. Restaurants on the street or beachfront, supermarkets, chemist, stalls, shops, markets. We were never hounded by anyone at tge beach, sure people come and ask if you want nails, massage, hair braiding or come look my shop but never hounded as others suggest. We love the quiet nature of Sanur. Mostly older people and young families were at the hotel which suited us. We found the staff were always friendly helpful and smiling. We can't fault the service here at all. Finf it hard to understand other people's reviews. We had a lovely experience here and will definitely return.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salt lake savusavu
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

Really like this hotel you can't eat it for the money.the gardens are wonderful and the pool is great. The beach access enables you to have free beach chairs and they have a cafe on the beach too. The rooms are old style but comfortable

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 5, 2013

This was my second stay here and unfortunately the last. On arrival everything was great. Then our airconditioner didnot work. Yes we changed rooms after 2days and alot of discussion. The cleanliness of the room and especially the bathroom is terrible after bleaching the toilet ect it was marginally better. Within the first week our shower drain was blocked and we reported it several times to be told yes we have fixed it. The basin sink my husband ended up unblocking it himself,the stuff that came out of it was enough to make you dry reach!! As for the clean bed linen that was a joke, especially on our second last night we go to get into our freshly changed sheets to find it covered in sand, small leaves and a few dead bugs!!! I reported this to the manager also telling him about the drains which were still had not fixed. I then had 6 of them follow me back to our room to see what the problem was. I showed him the stuff out of the sink drain and then the blocked shower which they finally put the plunger over it sucked a coulpe of times (It fixed now ) was the reply. Once again after using the shower it was still blocked and shrugged off again!!!
Then on our last day you could not swim in the main pool as it was off. A very nice couple which we met up with over there and have also been staying here for several years reported this to the manger. The managers reply was that they knew about it and that the filter was broken, but not enough money to fix it, our friend said that at the end of the day it's not good enough as we are paying for facilities we can't use. To all of our disbelief the managers response was " If you don't like it go and stay at another hotel"
We will be finding another hotel as there are several hotels alongside the Besakih which are the same advertised price and offer alot more for your money!!!!

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 4, 2013

I'll start with the pros.
Besakih Beach Resort is in the perfect location along the beach. The pool is one of the best overlooking the boardwalk onto the beach. It was so easy to walk out onto the street and you had restaurants and day spas and shops all around you. Only 10 min walk to Hardey's shops. Only 10 minutes walk in the other direction to the night market (which I highly recommend you try for a cheap meal). The staff are very friendly, although it was hard to get a beer occasionally at the pool bar. We travelled with our 7 month old daughter and everyone just loved her and stopped to say hello constantly. They provided us with a free cot. They are certainly very accommodating of babies.
There are many regulars who visit the Besakih several times a year (mainly Aussies). We met quite a few of them and everyone is so nice and friendly. They all welcomed us with open arms and we always had a great chat with them all at the pool. If you want a social holiday to meet people then this is the place for you.
The gardens are lovely too.

The cons. The rooms really need updating. They are very average compared with other places we have stayed at in Bali. The TV reception was not great and there is no WIFI in the rooms (I know you must be asking why we are watching TV or going on the Internet on our holiday but don't forget we had a 7 month old baby who took regular naps and went to bed early too). You could only access WIFI in the pool or front lobby areas.

Overall, I'd definitely stay here again. The pros outweighed the cons massively. Recommended.

Stayed March 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Lincoln, Australia
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 1, 2013 via mobile

After having been to Bali several times before ths was our first stay in Sanur. We decided to stay at the Besakih beause of the location and the reviews. We were met at reception by Sri and found her very efficient and quite helpful.

The layout of the grounds is quite nice with 2 pools, one with a swim up bar. They are not big pools but do the job well . This suited us as we dont like the big resort feel. The restaurant faces the beach with some dining on the beach. The beer is cold and the food is tasty and cheap enough. Breakfast was cooked well and the coffee very good.

The rooms are big enough and clean. The only criticism is that in the bathrooms there is obvious signs of age. Tiles replaced and the grout is not a good match. Bit of grime in some corners, however overall not too bad.

The location is excellent. Just walk out the front and you are on the beach front walk way. This is much better than the Tanjung Benoa / Nusa Dua one. For the most part it is flat and tree covered. There are lots of good places to eat and some markets nearby. Hardys shopping mall is a 10 minute walk.

Overall we liked it and would definitely stay here again

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Besakih Beach Resort

Address: Danau Tamblingan 45 | PO BOX 3306, Sanur, Denpasar, Bali 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Sanur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Besakih Beach Resort 3*
Number of rooms: 80
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Also Known As:
Besakih Beach Hotel Sanur
Besakih Beach Sanur
Besakih Beach Resort Sanur, Bali

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