We booked this hotel via their web site specifically because of its pictures and reviews on trip advisor, plus it's location near enough to the beach. We never got around to going to the beach or exploring the other areas near the hotel, though. Klumpu was so comfortable and restful for us. My two young kids age 8 and 12 totally enjoyed themselves at the pool while their older sister relaxed at the well landscaped gardens. I enjoyed the hotel's elegant and tasteful architecture and decor; it was like staying at a place straight out of Architectural Digest Magazine.
The hotel's plus points don't end there. Their welcome fruit basket was truly generous and included a whole pineapple, a bunch of bananas, as well as other fresh fruits. Their welcome drink and cold towels were refreshing. Aside from the hotel's free breakfast, they also had free afternoon tea which included small but yummy Indonesian rice cakes.
Food at their restaurant had generous portions, tasted good too. Room service was quick.
The loft room we stayed in was very clean, spacious and comfortable. There was a queen bed at the ground floor, 3 beds at the loft area which could be accessed through steep stairs. There was a mini kitchen complete with utensils. Provided were in roof safe, toiletries. Water pressure at the shower was strong and steady. Towels were thick and new. There was also free unlimited drinking water.
Staff was warm, friendly and very helpful. One of the pretty receptionsists lent me her cellphone when I needed to make a call, and even brought her phone to our room when she received a call for me. Telephones in the rooms have yet to be installed.
Of all the hotels in Bali we stayed at (we stayed in 4), Klumpu is the one that brings a sincere smile to my face. At check-out, they gave me a token engraved with their logo and a special greeting. I deeply appreciate this thoughtful and touching memento of this wonderful time we had in Bali.