We are currently staying at the regent, saner, and after only 24 hours in the care of the fantastic staff, i can already confidently add a glowing review ! I'm sure there will be tears when its time to leave! we checked in yesterday to a two bedroom pool villa with our three young children . we voiced a minor concern to our butler and straight away he spoke to his manager who very kindly offered to move us in the morning ( the kids were exhausted and our youngest was already asleep) i felt a little bad that the staff would have to clean a whole villa after a family of five had stayed in it only one night but we were reassured that this was absolutely no problem and the staff wished only for us to have the best experience possible. ( a breath of fresh air given some of the less than concerned responses we've had with problems in other hotels)
In the morning as promised a member of staff came after breakfast and escorted us to our new villa and we had really generously been upgraded to a stunning three bedroom villa ( seems quite quiet at the moment at the hotel hence this was possible) we were very touched by this gesture, especially given that the hotel staff had already gone out of their way to help and assist us in any way possible.
We have spent a beautiful day, swimming, enjoying freshly prepared food ( which all three children wolfed down , no mean feat! ) relaxing by our pool and just being generally pampered and waited on hand and foot!
This hotels website really does not do it justice as the lack of pictures may mean some people may be wary to book , but then again those that do are never going to be disappointed as everything so far has exceeded our expectations, from the size of the villa, to its tasteful and stylish decor, ample storage space , attention to every small detail from luxurious bath oils, an abundance of toiletries, wonderful and numerous spaces to chill out and relax and best of all a whole team of genuinely kind and friendly , helpful staff. Nothing, and i mean nothing you ask seems to be any trouble at all!
I have stayed in many " high end" hotels and am quite fussy when it comes to Five star accommodation which often fails to meet expectations so this review really is testament to the wonderful effort of the staff here.
I can't imagine it can get any better, though i have yet to try out the whole array of spa treatments which i suspect will leave me just about comatose as already i feel rested and relaxed after a day of lounging on the day bed reading , a rare treat indeed for a busy mum of three!
Even the kids club is beautifully decked out with cubby house, pirate ship, bridge and ample toys, games , play station, wii and so on, plenty to amuse bored kids while you enjoy a great coffee or cocktail looking out over the beach at the view!
One word "Idyllic" I would have absolutely no hesitation whatsoever in recommending this as a holiday destination!
the only thing that could make this a better stay is if the kitchen had a toaster,( for when the kids want a late night toast snack & washer/dryer so i didn't have to trail piles of washing home at the end of this fabulous stay!
- Official Description (provided by the hotel):
- Fairmont Sanur Beach Bali is a world-class all-suite-and-villa resort set amidst four hectares of lush tropical gardens. Only 25 minutes from the Ngurah Rai International Airport, the property is located along 200m of golden beach in the Sanur district in southeast Bali. Once a fishing village, Sanur is today full of historical charm and a hub for Balinese art, culture and tradition well away from the hustle and bustle of the rest of the island. Contemporary tropical living can be experienced across the 120 luxurious suites and villas, where each unit offers expansive space, peace and round-the-clock dedicated butler service. Our food and beverage offerings include Layang Layang which specializes in authentic Indonesian cuisine; Nyala Beach Club and Grill serves light meals in the day while at night transforms into a sophisticated poolside dining venue serving Pan-Asian dishes with a twist. ... more less
- Reservation Options:
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- Also Known As:
- Fairmont Sanur Beach Bali