Booked as honeymoon got treated like 2nd class citizens because we were gay, straight couples got a big chocalate hart shaped honeymoon cake and flowers we got a small desert and cake WWWOOOOOWWWW WWWWEEEEEE the hotel satff and management look after repeat customers as well as taking back handers from the repeat customers **ALL CUSTOMERS SHOULD BE TREATED THE SAME** sunbeds were reserved from 6am for 2-3hrs and the hotel rules state they can only be reserved for 1/2hr , if your an animal over its not the place to stay if a beach dog comes on the grounds they throw brushes or hit them with sticks and brushes i had an argument with a pool attendent over the way he was hitting the dog and then a repeat customer decided to but in because he thought i was wrong tld him were to go and how would he like it if he was hit over the head by a brush its a no smoking hotel you make a complaint to management about things and there not followed up, rooms are dirty and not cleaned to standard, while we were there we had coch roaches in the room most mornings and ither rat or mice droppings on our outside table told management and nothing was done untill we told them we were going to put on trip advisor and coplain to rep, rooms are small my partner is disabled and found it difficult to get round the hotel grounds due to no ramps to pool area , resturants no lifts to upper floors when we did eat in the hotel it was not upto the standard you would excpect for a hotel resturant you can better on the beach front and a lot cheaper the hotel is mainly for people who want to sit at a bar and get drunk all day if i carried on i would be here all nite the hotel advertizers entertainment at night there was none in the 2 weeks we stayed there
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- Also Known As:
- Griya Santrian Hotel Sanur
- Griya Santrian Sanur, Bali