We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The hotel messed up our reservation” 3 of 5 stars
Review of Stana Puri Gopa Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Stana Puri Gopa Hotel to your Saves list
Stana Puri Gopa Hotel
2.0 of 5 Resort   |   Jl. Kesuma Sari No. 4, Sanur, Denpasar, Bali 80228, Indonesia   |  
Hotel amenities
Ranked #59 of 66 Hotels in Sanur
Toronto, Canada
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“The hotel messed up our reservation”
3 of 5 stars Reviewed July 10, 2011

We stayed here for two nights. I had specified in all my emails that I wanted a room with a double bed, so I don't understand how the hotel messed things up by giving us a room with twin beds. Instead of apologizing, they became defensive and were rude enough to imply that they didn't care if we just went elsewhere (given that we had just flown into town, we didn't have the energy to go late-night hotel-hunting). On the positive side, the bathroom was excellent by Indonesian standards. Also, the rooms were spacious and clean with hot water, TV, and AC.

  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

81 reviews from our community

Traveler rating
    10
    31
    21
    10
    9
See reviews for
18
38
6
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2011

I stayed at the hotel for almost a week in august. The only problem at the beginning was that only a week before coming the owner informed me that there is no space in the hotel but he has another one which he will give me at a discount. I wasn't happy about that as the latter had no swimming pool, but couldn't do much at that point. However, the other hotel was also nice, though a bit further from the beach. I could still use the facilities in the stana puri gopa. My advice: if it happens to you, ask for a substantial discount. Alternatively, stay a night over there without signing anything, just pay, and next day find yourself another hotel - no problems with this in august (Bali winter -30-40C :D )
Nevertheless, I was really satisfied with the quality of hostel and service. clean AC rooms, new bathrooms, really nice service (it's a family business), tasty food. definitely recommended! If you are planning to travel throughout bali (and you def should!!), its a great cheap place to leave your stuff and don't worry about it. No problems wiht asking for an additional mattress in a room. Plus, sanur is a realy nice village, much much much more beautiful, peaceful, charmin than Kuta.

  • Stayed August 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 17, 2011

In the lesser known resort of Sanur, you may be inclined to stay at the large, luxurious Bali Hyatt (which does look fantastic by the way). But don't overlook this little gem - lovely pool with bungalows right on the side, nice little cafe (free Wi-Fi if you ask for code) where you take breakfast, and the best thing of all: peace and quiet. I don't know about hotels that line the beach, but I would guess they're fairly noisy, as our walk down there proved with calls of "Taxi, sir?" every 5 paces. I tried to get into the Tamukami hotel so maybe check out that one as well, but do consider this - affordable and lovely all round!

Room Tip: Rooms right by the pool
See more room tips
  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunshine Coast Qld Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 18, 2011

We enjoyed the friendly service & the hospitality that we received at this intimate hotel. This budget accomodation is real value for money. They have excellent facilites, great hot water, lovely pool and the best air con. This hotel is in a great location minutes to the beach and minutes to the shops and restaurants. We will be returning to the Stana Puri Gopa and we highly recommend you give this hotel an opportunity to show you how they shine !!! Very Happy

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2011

We spent one week at Stana Puri Gopa Hotel and it was an excellent experience. They arranged for us to have a private driver which saved a lot of hassle. The room was clean, bathroom modern with a bathtub, clean sheets/towels everyday and they provide towels for the beach. Breakfast was included in price. The restaurant is brand new and food well presented. The hotel is authentic Balinese and close to Sanur shops. There is a wonderful 4k unistone boardwalk along the beach for walking, jogging etc. The only annoyance was the continual problem of the touts trying to get you into their shops but this is the same anywhere in Asia.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2011

As soon as I entered the hotel I could feel that the spirit of this hotel was wrong. The pool was encircled by leering and sometimes cheering workers making it completely unusable for female swimmers. The room was in poor shape and this was only exceeded by the poor condition of the threadbare towels and bed blankets. The sad thing is that the staff at the hotel know of these problems but are directed by the management to force visitors to suffer through the hotel's many problems. Not one visitor we met in the hotel was happy, we all felt cheated and abused. Do not stay here.

  • Stayed December 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2010

We have been there the month of june 2009 and the whole month of june 2010.
Next year we will be there again.
We have and had no reason at all to complain what so ever.
What more can I say?
Ofcourse it's not a resort like in Nusa Dua where you pay for luxe.
But if you like (love) Bali local culture Stana Puri Gopa is excellent to taste Balinese culture.
The staff is helping you to find where to find ceremonies and even invite you to their own banjar to participate their local ceremonies.
Would you find such things in the big resorts in Nusa Dua ?
I don't think so.
The beach can be "dirty" with seeweed,but as you go to Putu and Ketut's corner (Badrox)
you'll find a clean beach , cleaned by Ketut and his cousin.
And if you find the water unclean , blame it on the big hotels who drop their rubbish with boats into the ocean !! (As we noiticed !)
So for us...Stana Puri Gopa...the best !!!
Mr. and Mrs. Arak

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Stana Puri Gopa Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Stana Puri Gopa Hotel

Address: Jl. Kesuma Sari No. 4, Sanur, Denpasar, Bali 80228, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#12 Top resorts Hotel in Sanur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Stana Puri Gopa Hotel 2*
Number of rooms: 13
Official Description (provided by the hotel):
Stana Puri Gopa Hotel in Indonesia is architecturally inspired by traditional Balinese structure. Hidden within lush gardens, this Sanur accommodation is close to the beach, local market, gift shops, and pubs. Its private villas have a pool and functional facilities like cable television and IDD telephone. Guided Bali tours, water sports activities, restaurant, room service, and Internet connection are some fun treats to look forward at this Bali hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Stana Puri Gopa Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Stana Puri Gopa Resort
Stana Puri Gopa Sanur
Stana Puri Gopa Hotel Sanur, Bali

Owners: What's your side of the story?

If you own or manage Stana Puri Gopa Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.