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“disaster” 1 of 5 stars
Review of Mentari Sanur Hotel

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Mentari Sanur Hotel
3.0 of 5 Small Hotel   |   Jl. Hangtuah III, No.3, Sanur, Denpasar, Bali 80000, Indonesia   |  
Hotel amenities
Ranked #28 of 100 Sanur B&B and Inns
Certificate of Excellence 2014
Perth, Australia
1 review
“disaster”
1 of 5 stars Reviewed June 13, 2013

This Hotel is the worse i have been in all the times i have been in Bali which is often. It was not clean and slime in the swimming pool was shocking. We were meant to stay 10 days we left after 2 as we had to get somewhere else. Also one of the other patrons got his wallet stolen from the room he also followed us to the hotel we had booked into. The mop the lady was using for the floors was dirtier than the floors. I could go on and on but all i can say is give it a miss

Room Tip: Don!t bother
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  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    38
    87
    22
    9
    8
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36
61
10
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 4, 2013

Lovely little simple place - the access road gives a false impression! The location is in North Sanur near the port for Lembongan pick up and drop off. The beach is a ten minute walk, the Grand Inne Bali Beach Resort is right opposite. There are a number of shops and fast food places within walking distance. Taxi ride to Tamblingen Rd takes about five mins.

PROS
Location.
The room is basic but clean.
Comprehensive TV channels.
Helpful friendly staff.
Beautifully maintained grounds.
Swimming pool.

CONS
Could do with a kettle and mugs in the room.
Sound carries to the adjacent room!

Would I stay here again - absolutely.

We paid ca. £40 per night inc taxes.

Cost to Ubud via private car or negotiated rate with taxi ca 150k Rph.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeeperSanurBali, Manager at Mentari Sanur Hotel, responded to this review, October 14, 2013
Thank you very much for your comment and hope to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton, Canada
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 8, 2013

Mentari Sanur was only a five minute walk to the beach. Its gardens were beautiful and there was a lovely pool and wifi was free. The staff were very helpful with organizing tours and answering our questions. The room was large and clean and the bathroom had marble tile. Breakfast was filling and always fresh.
The furniture was sparse in the room and the towels were very weathered. The restaurant food was a little disappointing. Due to the humid climate that was a smell of mold in the room but that disappeared when the air conditioner was on.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeeperSanurBali, Manager at Mentari Sanur Hotel, responded to this review, October 17, 2013
Dear Mr/s. Debbie

Thank you very much and hope to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macau
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 8, 2013

Mentari Sanur Hotel is a very homely and cozy boutique style hotel, located in a quiet area close to the beach, shops and restaurants.
The hotel only has 28 rooms, which are very spacious, with the best bed I have slept in for years.
Excellent TV channels to choose from too.
Our room could have done with a lick of paint and a little maintenance, but overall we were very happy.
The hotel gardens are excellent and the breakfast was great too!!! We did not eat in the hotel at lunch or dinner time.

This is an excellent hotel to choose for your stay in Bali.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeeperSanurBali, Manager at Mentari Sanur Hotel, responded to this review, October 18, 2013
Thank you for your stayed with us and we look forward to see you in near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 21, 2013

This hotel is ideal for an extended stay. The rooms are very generously spaced, and located around a beatyful pool and garden area, The resturant is very good and provides good service from 7 am to 11pm.The breakfast is served to your table and contains three variations, all with good quality and well cooked. Should you need anything moore than the menue says, it can be fixed. The staff is very friendly indeed. The hotel including all areas around it are very clean with no disturbing traffic noice (except a rooster in the morning, which you cannot blame the hotel managment for). We met a number of families staying with small children at the hotel, all quite happy with the arrangment provided. It is close the the beach, but the beach itself was a bit disappointing. There are however good beaches with easy reach. We wish we can come back!

Room Tip: If you can, ask for a room at the ground floor, facing the pool (slightly higher price)
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeeperSanurBali, Manager at Mentari Sanur Hotel, responded to this review, October 20, 2013
Thank you very much and hope to hearing from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 18, 2013

Very helpful staff. Tucked away from hustle and bustle in what looks like a shabby street. But is a nice place. Nice pool and very good rooms.

Food is average at best, but the staff were friendly.

Would of been nice to be on beach or nearer to the main sanur shopping streets which at Harry's supermarket etc. a taxi ride was always a pain.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeeperSanurBali, Manager at Mentari Sanur Hotel, responded to this review, October 22, 2013
Thank you for your stayed with us and we look forward to see you in near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 11, 2013

Pros
The room was good, spacious, clean, had comfortable bed and a decent shower

Cons
Very average food in the restaurant
Not a very friendly waiter - he always looked fed up when we asked him questions and was very short with us - he wasn't really adding up to a nice atmosphere at the restaurant
The receptionist was trying to rip us off by suggesting we pay a lot more for the airport transfer than when it was initially offered to us by her colleague

I wouldn't stay in this hotel again. I have stayed in nicer places and mostly, more welcoming and cheaper hotels than this one.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mentari Sanur Hotel

Address: Jl. Hangtuah III, No.3, Sanur, Denpasar, Bali 80000, Indonesia
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #28 of 100 B&Bs / Inns in Sanur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mentari Sanur Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
Mentari Sanur Hotel; A self indulgence resort ... more   less 
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Also Known As:
Mentari Hotel Sanur
Mentari Sanur Hotel Bali

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