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“Great value for money” 4 of 5 stars
Review of Sanur Paradise Plaza Hotel

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Sanur Paradise Plaza Hotel
4.0 of 5 Hotel   |   Jl. Hang Tuah 46, Sanur, Denpasar, Bali 80228, Indonesia   |  
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FANTASTIC JULY
Ranked #22 of 63 hotels in Sanur
Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great value for money”
4 of 5 stars Reviewed September 5, 2012

We stayed 3 nights at Paradise Plaza. An attractive hotel at the northern end of the Sanur beach walkway, set around a lush tropical garden and lagoon style pool. Staff were friendly and helpful at all times (the porter who showed us to our room and grumbled under his breath when he realised we weren't tippers was the only one to let the team down). While our room was a little dated, it was clean and in good condition. The bathroom was compact but well appointed and clean. The hot water was a little slow to come through but water pressure was good. As others have said, the breakfast buffet is VERY good with something to suit all tastes. The poolside Komodo restaurant needs to rethink it's dinner menu to attract more guests, but we were delighted when restaurant staff surprised us with a complimentary chocolate gateau cake to celebrate our 5th wedding anniversary. The gym was clean and well appointed with a personal trainer in attendance. The hotel Spa was attractive looking but treatments were too pricey to tempt me. The hotel pool is ok, the sun loungers are comfortable however the sun dips behind the fourth floor of the hotel about 4pm. The poolside bar makes a passable cappuccino and was soon greeting my husband by name and making our coffee just the way we like it. The free WiFi was a bonus.
A free shuttle leaves the hotel on the hour and visits sister hotel Paradise Plaza Suites, Sanur cafe, restaurant and shopping area, and the beach where there is a private area for guests with sun loungers and beach towels available free to PP guests. Nearby beachside cafe's will serve you at your sun lounger. The beach itself is white(ish) sand and safe swimming. When the tide is out, the water is only knee deep right out to the reef so great for kids, but frustrating for grown up's wanting a dip.
The Paradise Plaza was quiet, restful and great value for money. Fill up on breakfast and then hop on the shuttle for a day of Sanur's beach, cafe's and shopping.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, September 6, 2012
Thank you for your positive comments about the Sanur Paradise Plaza Hotel. It was disappointing to hear about the porter who escorted you to your room. I will be personally following this up and highlighting to the staff that this behavior is not tolerated. I am glad however that you enjoyed the rest of your holiday and congratulations on your 5th wedding anniversary. We look forward to welcoming you back to the Sanur Paradise Plaza Hotel on your 6th wedding anniversary.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Melbourne, Australia
Top Contributor
77 reviews 77 reviews
51 hotel reviews
Reviews in 56 cities Reviews in 56 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 4, 2012

This was a large comfortable hotel but more suited to large groups or business conferences. Breakfast was excellent. Rooms need a bit of renovating but clean and comfortable. 5 mins to the beach and they offer a shuttle to downtown Sanur.
Lagoon style pool and plenty of other activities. We were only here one night so didn't get the chance to explore. I would recommend if price is good value.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, September 5, 2012
Thank you for taking your time in writing your review. As a top contributor we value your positive comments about our hotel, hopefully next time you are able to spend more time with us and explore the other activities we have to offer. We look forward to welcoming you back on your next visit.
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Amed, Indonesia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2012

i'm glad i got a discounted rate with agoda because i wouldn't of paid full price to stay in the room we did. it was very dated, but everything worked fine ac, hot water etc.
the buffet breakfast was amazing!

Also tried to contact the hotel via email regarding things i may of left in the room but had no response

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, September 19, 2012
Dear EC,
I do apologies for the breakdown in communication with your email, I am not sure what happened but I am glad that we have found the items that you left in the room, and that you now have the items in your procession. Thank you for your comments about the breakfast and hopefully we will look forward to welcoming you back to the Sanur Paradise Hotel soon.
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Jakarta
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 23, 2012

The hotel has a large ballroom ideal for meeting and nearby the city, although it took 1 hour for us to get from airport to hotel.

We booked the superior room, its an old hotel so the room is big and still using old furniture & TV.

The price for other services is quiet resonable, not very expensive, the copy is only 500 IDR per pages (it will help you a lot if you re on a meeting)

Room Tip: book the premier room, the difference not much but its already refurnish.
See more room tips
  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, July 26, 2012
Thank you very much for your review, as a senior reviewer we appreciate your feedback.
The hotel is a drive from the airport but once you have arrived, you are very centrally located. Thank you also for your comments on our premier rooms; they are great value for money. We look forward to welcoming you back on you next visit.
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jakarta
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 28, 2012

A large hotel. I stayed there for three nights with my husband and daughter. Average hotel. The television still the old ones. The breakfast has no variable menu. Food quality also not so tasty just average. The positive value is the location.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, February 13, 2013
Thank you for your review of the Sanur Paradise Plaza Hotel. We look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryborough, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2012

We spent 7 wonderful days in Bali, and were so pleased with our accomodation and the overall presentation of the hotel. The staff were very helpful and friendly and it was quite a humbling experience for my husband and I to be welcomed so warmly by everyone.....from security staff to laundry staff. It was easy walking to the shops, restaurants and beach and watching the sunrise was just exceptional. We would certainly consider staying at the Sanur Paradise Plaza Hotel when we visit Bali again. If you are looking for a great location, with wonderful staff, great food and drinks, then this is the place to be!!!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, February 13, 2013
Thank you for your review of the Sanur Paradise Plaza Hotel. We look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt Gambier
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 14, 2012 via mobile

In good position near beach and restaurants. Staff very helpful. Lovely pool. Food good.Suit people looking for a quiet spot.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, General Manager at Sanur Paradise Plaza Hotel, responded to this review, February 13, 2013
Thank you for your review of the Sanur Paradise Plaza Hotel. We look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sanur Paradise Plaza Hotel

Address: Jl. Hang Tuah 46, Sanur, Denpasar, Bali 80228, Indonesia
Phone Number:
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Sanur
#10 Luxury Hotel in Sanur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sanur Paradise Plaza Hotel 4*
Official Description (provided by the hotel):
Low-rise Balinese-style Hotel situated amidst tropical gardens, 5 minutes from Beach Market. ... more   less 
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Also Known As:
Sanur Paradise Plaza Hotel Bali

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