This is the second time we've stayed at Aquarius and the standard of housekeeping has declined since we were here in October 2013. It's in a great location close to the beach and breakfast at Lutu's by the beach each morning is a bonus.
The hotel is small (16 good sized rooms), has a good swimming pool and nice gardens. It seems to attract more mature guests without children and, as it doesn't have a bar, doesn't seem to attract the yobbo types. The rooms have a reasonable- sized flat screen TV, a fridge, dressing table, and a small coffee table and chairs. A large bathroom and a balcony or terrace with table and chairs. The vertical blinds are annoying, let the light in, broken and mouldy. The staff are friendly. All in all, it's a nice place....but...
Housekeeping is atrocious. When we arrived I had to go to reception to ask for a bath mat and another coffee cup. Nearly everyday we had to ask for various things that hadn't been done. No bath towels (and the ones they supply are child-size), no bath mat, no hand towels, no toilet paper, no new soap, and regularly no pool towels. We even had to ask for the sheets to be changed - they hadn't been changed in 9 days (we knew because a mosquito had been squashed on it the first night). Plus the room got very smelly every couple of days but we couldn't find the cause. The water in the shower recess flows away from the drain. There was mould on the wall opposite the shower.
For US$85/night the standard should be better. We paid the same for Kymala Pantai in Legian just before coming to Sanur and the housekeeping standard was excellent. It's a shame as this hotel has so much going for it.
Probably won't stay here again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Agoda and Odigeo so you can book your Aquarius Beach Hotel Sanur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aquarius Beach Hotel Sanur Bali