My husband and I stayed in this hotel for 2 nights on a very short trip to Bali from Singapore. We both agree that this was the most relaxing and enjoyable couple of days that we have ever had on holiday. The resort is a little bubble with incredibly friendly, helpful staff and wonderful, affordable food and drink.
The rooms were not 100% up to scratch, but the bed was comfy, and the room service excellent. And to be honest, in a place like this, you're mad if you want to be spending lots of time in your room - get to the beach and enjoy the gorgeous weather!
My only criticism, is that when we checked in, we were asked to pay $100 on a card to cover any bills that we incurred whilst there. When checking out, we expected our bill to be taken off that amount amount and any difference paid by us, or refunded. However, we were then told that we had to pay for the bill in full, and instead the $100 would be refunded to us in due course. Not very professional at all. At this point, the language barrier seemed to become a problem, and our taxi arrived to take us to the airport so we could not pursue or argue the point.
Despite that hiccup, we both can't wait to go back and spend a lot longer there.
- Official Description (provided by the hotel):
- Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more less
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- Also Known As:
- Mercure Resort Sanur Hotel Sanur
- Mercure Hotel Sanur
- Accor Hotel Sanur
- Mercure Resort Sanur Bali