Hello, I feel it is important to take the time to warn people.
This villa was very disappointing. We had NO hot water for our shower, after 30 hours of traveling from the United States. It is hard to believe that water can be cold in a hot climate, but indeed it can. It was not pleasant washing my hair in cold water.
We had no internet connection. And our air-conditioning was only working at half power, not really effective. There were stains on the furniture seat cushions. The service was terrible. Reality as we experience it, was nothing like their promotional descriptions.
When I got two people to check out the shower, I asked one who was standing around to get us some ice. The response was a disinterested " you can go down to the kitchen and get it out of the refrigerator."
First, I was told "Oh, you just need to let it run for a while, there is no problem." Then, I was informed that the hot water was indeed "broken" and could not be fixed. But we could use a shower in another room.
I was shocked that this place had any good reviews. It would have been much nicer if we had picked an ordinary hotel on the beach, where there are views of the ocean, refreshing breezes, hot water showers and more enthusiastic service.
- Official Description (provided by the hotel):
- The Villa located in a lush tropical seaside village of Sanur on Bali's south eastern coast. A villa nestling just 200 meters from Sanur beach and recently listed by Conde Nast Traveller as one of "The Best Villas to rent in Bali Island" The Residence offers six large air conditioned bedrooms, all with en-suite bathrooms and designed for absolute privacy and comfort. The three upstairs rooms boost an open roofed design with king-sized-four -poster -beds and private balconies with deck chairs and hammocks. The downstairs rooms have either king-size double beds or twin beds and feature sliding doors to an open deck and the pool. The upstairs rooms have pressurized hot water showers in the bathrooms while the downstairs rooms have both showers and a Romanesque bathtub handmade for each room in an open roofed bathroom. All bathrooms are marble lined and appointed with luxurious bathrobes, face and body towels, personal spa products and hairdryer. The guest rooms all have fitted wardrobes, a combination safe box and vanity tables. All the furniture has been bespoke designed for Villa Casis with the bed linen bed made from the finest cotton and with goose down pillows and comforters. ... more less
- Reservation Options:
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- Also Known As:
- Villa Casis Sanur, Bali