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“Score - A Perfect Zen” 5 of 5 stars
Review of The Zen Villas

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The Zen Villas
Jalan Kesari 2 #3B, Sanur, Denpasar, Bali 80228, Indonesia   |  
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Hotel website
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Hotel amenities
Ranked #4 of 88 Sanur B&B and Inns
Victoria
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Score - A Perfect Zen”
5 of 5 stars Reviewed September 10, 2013

This place has the wow factor! From the moment we first inquired about staying here everything was handled in such a professional and prompt manner. We ended up staying here twice during our Bali holiday, in Villa D for one week then we returned later to Villa E for 3 nights. Both villas were spacious, clean and well furnished and would recommend either of them. Zen's location is about a 10 min walk from the main street, or you can catch a cab for $2.50. Far enough away from the action to be peaceful but close enough for all your needs. Reception was always happy to call a taxi for us. 24 hour security made us feel safe at all times. We really loved the prices Zen charges for the extras, so inexpensive! The laundry service is excellent, the mini bar prices for Bintang, soft drinks, or snacks were comparable with the supermarket so why bother to cart it home yourself? Fresh drinking water was always available. Comfy bed, hot showers, TV, DVD's WiFi, all included. But it is the staff who really set this place apart. The Managers, Aussies Fiona & Trish, have obvious experience in customer service. All their staff are so well trained, it was just a pleasure to get to know them. They always used our names, were extremely polite and friendly, we loved them all. Special mention to Adi who just smiles all the time. Breakfast was delicious and cooked fresh in your villa each morning. Having your own pool was such a luxury, we didn't want to leave. Sanur is a good place to stay, much quieter than Kuta or Seminyak, but if you want to venture there, then you can get a cab or driver to take you for not very much. We had plans to visit many other places in Bali , but alas they didn't eventuate because we didn't want to leave our villa. We also had "in house" massage/pedicure/manicures which were divine. Congratulations to all the team, you really know how to make people feel at home. A truly wonderful and relaxing holiday. Expectations exceeded. Our first time to Bali, it won't be our last. Would return to Zen again in a heartbeat.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, September 10, 2013
Dear Marsupial 23. WOW - thank you so much for taking the time to publish your fantastic review of The Zen Villas. We are all very pleased to hear that you had a truly wonderful and relaxing holiday, that we exceeded your expectations, and that you would return in a heart beat! Our team, particularly Adi, always enjoy a special mention - thank you! We hope to see you again very soon.
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173 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed September 9, 2013

I stayed with my family at Zen Villas for 1 week. We arrived at night and it was very exciting to walk in between the gorgeous villas and discover our very special Serenity Villa as the last one. Zen Villas gave us wonderful moments with privacy, comfort and beauty. Good bed, hot shower, a very well equipped kitchen all in beautiful decor and the swimming pool with a strong jet of water where we could massage our feet after walking all day. The location is great because Sanur is a neighborhood that has shops and restaurants, but without being too crowded as Kuta, and is reasonably close to the attractions of the south of Bali. I strongly recommend to stay there. It really enhanced our family experience in Bali.

Room Tip: We really enjoyed Serenity Villa. We couldn't see much of the other Villas, since each one has i...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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RelaxZeni, Director of Sales at The Zen Villas, responded to this review, September 10, 2013
Dear brasilBarbara. We are all so pleased to hear that your stay at The Zen Villas enhanced your family's experience in Bali, and that you had wonderful moments with privacy, comfort and beauty. We hope you'll return one day to stay with us again.
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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 9, 2013

We stayed here for the first week of our honeymoon in August 2013. It was a great place to unwind after our wedding and the flight. Having our own pool was a real luxury the villa was spacious and beautifully furnished.
Breakfasts were delicious and served on our outside dining room daily.
Staff were helpful and friendly.
It was a good base to explore Sanur and beyond.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, September 10, 2013
Dear Chinesefish. Thank you for your kind words about your stay last month at The Zen Villas - we really appreciate it! We look forward to one day welcoming you back for an anniversary holiday.
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London, UK
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 28, 2013

My fiancée and I stayed at Tranquillity Villa H for a week in June 2013. Not only were that staff the moist delightful people we have ever met, the actual peace, calm and overall serenity of the villa exceeded our expectations. Upon arrival after a very long and tiring journey we were greeted warmly by all of the staff of site and check in was speedy. Our villa was exceptionally clean (as well as beautiful) and was fully stocked with much needed cold drinks (inducing beer!) and snacks. Food Menus from local takeaways were provided within the villa for you to order in, which we did on several occasions – with the food being absolutely divine! Staff at Zen were more than happy to pop to the local supermarket to shop on our behalf – all of them speaking very good English. Breakfast was yummy and nothing was ever too much trouble. We loved it so much we plan to stay at the same villa for our honeymoon in September 2014. Fiona, Trish & Co we can’t wait to see you all then and are very much looking forward to having yet another dream holiday with you. Thanks a million – one of the best experiences of our lives . Christopher & Carly.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, August 29, 2013
Dear CarlySimmo. Wow - thank you so much for this wonderful review of your time at The Zen Villas! We're so pleased you had "one of the best experiences" of your lives and we can't wait to have you back next year for your honeymoon.
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Perth, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 22, 2013

We stayed at the beautiful Zen Villas from the 15th-22nd of August. What can I say that hasn't already been said?
They are at the top of their game. From booking with the sales manager way back in March to departure just yesterday, everything went smoothly and ensured a stress-free holiday. It was our first time to Bali and staying here was a great introduction. The property is located away from the lively main road but near enough to walk and reception/security are happy to call a cab for you anytime.

Villa: We were given 2br Villa A (Serenity) and quite literally, our jaws dropped when Adi showed us in. From the water-feature steps by the gate to the rooms with glass doors looking out to the pool to the outdoor showers, it was beautiful. See pictures below. I like that it wasn't an open air living room and we could always lock the glass doors so my son wouldn't wander into the pool by himself.

Much to Adi's amusement, my son wanted to jump in the pool right away when we got there. I couldn't blame him, it was so inviting.I loved having the pool all to ourselves - my little boy learned how to swim here so we will always have a great memory of this place.

Staff: All are well-trained, very warm but still professional. They smile all the time -you can see they love what they do and are happy to help you in any way they can. We were allowed to check in early because the villa was ready and I think they knew we had a little boy with us who might need a rest. And..we were allowed to check out a bit late so as not to be too early at the airport.

Thank you so much Fiona for answering ALL our questions and allocating a villa perfect for our needs. Thank you so much Sri, Adi, Windi, Made, Kadek, Suti, Luh de, Ania, Angga, Dewa, Kadek and Nyoman (security), and all other staff for taking care of us especially my son. To Teja too who is their driver and took us to the airport.

You all made our holiday perfect and we will definitely be back again!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, August 26, 2013
Dear wandermum. Thank you so, so much for the fabulous review of your stay at The Zen Villas. We are very happy to hear you think we are “at the top of their game” (although we believe there’s always room for improvement)! I will print this review and post it so all the team can see their names – well done for remembering them all - they will be tickled pink. We look forward to welcoming you back for another perfect holiday – don’t forget to email us directly for our special returning guest loyalty rate!
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Mittagong, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

We recently completed a 7 night stay at Zen Villas, This was our first time to Bali (sanur) and we were unsure what to expect! The zen villas was absolutely amazing, every single staff member that we met were friendly and polite, some even liked to have a little chat in the morning or afternoons which was a nice touch to the service. The daily breakfast was perfect and always served with a smile! There is nothing that i can find to fault the villa we stayed in or the people that were working.
One night we ran out of milk and my husband went to security and they were happy enough to go and grab us some milk. Not many place would offer this.

Adi & the other staff were so helpful when we were enquiring about trips to take and were more then happy to book things for us. This made it hassle free and easy to organise day trips.

As for the location we thought it was perfect, i loved walking the ally ways of a day / night to get back from the main road to zen villas, We got to see lots of different things each day, little kids riding there bikes, people working in the "sheds" and by the end of the trip some of the people new us by name. This made our experience just the little bit more unique.

I would highly reccomend Zen villas to anybody looking to unwind, relax and be pampered.

We would love to thank all of the staff we dealt with at Zen villas for their wonderful hospitality and cant wait to come back and visit in the near future.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, August 21, 2013
Dear kim S. Thank you so much for the fabulous words written about your stay at The Zen Villas. Adi and the rest of the team will be very pleased to hear you enjoyed their service and friendliness. It’s great you made friends with some of our neighbours! I wouldn’t be surprised if they remember you next time. We hope to welcome you back very soon.
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Stourbridge, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 16, 2013

We stayed in the Zen Villas in April 2013 and thoroughly enjoyed our time there. From the moment that we arrived and were welcomed in a friendly and professional manner by Adi and Sri, the standard of accommodation and staff attention was second to none.
We had a one bedroom villa (which was actually a three bedroom villa with two bedrooms locked off) and the amount of living space was immense. Superb breakfasts on the verandah, a private pool and secluded gardens to enjoy - it was bliss.
The villas are around a 10 minute walk out of Sanur and so are lovely and quiet. There are plenty of places to eat in Sanur, a lovely beach and a promenade to walk along. Just one tip - make sure that you take the torch from the room when going out at night as parts of the walk are dark (in between the street lights).
Overall a superb holiday. We would thoroughly recommend Zen Villas to anyone thinking of going to Sanur.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, July 16, 2013
Dear Mike B. We're so pleased to hear that you found your time spent at The Zen Villas to be "blilss", and that everything was second-to-none. Thank you for sharing your experience with us, and other travelers.
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Additional Information about The Zen Villas

Address: Jalan Kesari 2 #3B, Sanur, Denpasar, Bali 80228, Indonesia
Phone Number:
Location: Indonesia > Bali > Denpasar > Sanur
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #4 of 88 B&Bs / Inns in Sanur
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Zen Villa is a complex of beautiful private pool villas set in a quiet and lush tropical garden setting. Available as one, two, or in some cases, three bedrooms, each villa is unique, and features air-conditioned, king-size, en-suite bedrooms. The villa kitchens are well equipped, and adjoin an air-conditioned lounge area with LCD TV (cable) and DVD/CD player. A beautiful alfresco terrace is the perfect place to be served breakfast.This is an ideal resort for a couple, a family, or a group of friends - quiet and tranquil whilst being within easy reach of shops, restaurants and the beach. Guest service is our specialty. The friendly and knowledgeable team are available to assist from your first enquiry, right through to your departure. ... more   less 
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Also Known As:
The Zen Villas Hotel Sanur
The Zen Villas Sanur, Bali

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