Firstly don't get me wrong our stay at club med Bali was fantastic but make sure you nail your gear down, day 2 @ 2am (I'm a night owl) left jandles and phone in bag to go for a swim, no-one else round, get out they are gone, night 4 leave jacket on lounger go to find it about 1am, find cleaner holding it testing it on for size he drops it and scurries away on seeing me, day 5, 2 pairs of kids shoes and inflatable croc taken from beside pool area about the same time as squabs removed from loungers day 6 bag taken during yoga session with $200 USD in it and a few clothes. Either we were there whilst there were some maggots around or we were targeted, each time we went to ask at reception if they were handed in they smiled smugly and said no, there was no attempt to ask what the items were or any description, just a flat no. Belatedly I was given a form to fill in to express my issues then was not told what would happen or what follow up there would be just smiled at and told thank you goodbye. Very unsatisfactory indeed.
On a better note, my word the GO's do a fantastic job, they made our holiday for us, attentive caring and brilliantly active, So much energy and so much fun, it would be great if some of the gear was available outside of set times we would have liked to have been able to have access to a basketball or snorkeling gear even at a small cost so that we didn't feel so constrained by other less competent people in the groups we went out with, we would happily have signed a waiver or disclaimer as such. The main problem was that the trips did not coincide with turns of the tide meaning the waves were coming over the reef making the currents quite dangerous, we ended up buying gear and swimming out to the snorkeling spot for a much better diving experience, great water clarity and much more pleasant currents. The gear that was there was great though and the training courses looked brilliant.
The Bar and service staff were totally fantastic as was the food and beverage
Overall if not for the gear going missing and none of the desk staff really caring this was a 5 star experience for all 16 of us. As promised I will get another rugby ball on the way back for Chelsea who kindly let us use the one she had Thanks :)
- Official Description (provided by the hotel):
- At your feet lie clear waters and fine sand beaches. The Village of Bali is one of Club Med®'s most beautiful, an Indian Ocean pearl set in the Sunda archipelago. Beneath the coconut palms, by pools of lotus and water lilies, the bungalows with their sweeping roofs take their inspiration from Balinese architecture. A spirit of serenity wafts over Bali, and you can discover a way of celebrating life that is unique. Bali promises moments of grace for young and old, families and honeymooners too. ... more less
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- Also Known As:
- Club Med Bali Hotel Nusa Dua
- Bali Club Med
- Club Med Nusa Dua
- Nusa Dua Club Med
- Club Med Bali Nusa Dua