We spent 4 nights here and it was brilliant. After a couple of minor issues on the first day we called reception and they sent over the General Manager, Karta, immediately. After explaining what had happened, Karta could not have been more impressive. He upgraded us from a standard villa (which was still amazing!) to the 'Honeymoon Villa' which was one of the most ridiculously luxurious places we have ever stayed (!!) and also arranged for a staff member (Samuel) to take us shopping so we could replace the item that suffered some minor damage. We weren't really expecting anything more than an apology, but what they did for us was fantastic and greatly appreciated. It was customer service at its finest. The staff all treated us like royalty (you get a butler 24/7!) and the breakfast each morning was really good and you can order as many dishes as you like. We would definitely stay here again and Karta and his staff should be commended for their exceptional customer service. Thank you!
- Official Description (provided by the hotel):
- Kayumanis Nusa Dua Private Villa is a collection of exclusive adult orientated one and two bedroom villas, a honeymoon suite and owner's residence each nestled within its own secluded walled garden. With visual elements of traditional design depicted in the thatched roof work, the villas accentuate natural lighting and a sense of spaciousness emulating the Balinese concept of open style living. All villas feature semi-open bathing facilities complete with outdoor shower recess, a personal plunge pool edged by a sundeck and reclining lounges as well as ample space for outdoor dining and romantic interludes. To escape the monotony of standard hotel room accommodation, villas at Kayumanis are equipped with a modern kitchenette which can be used to cater to special dietary requirements or enjoy a leisurely breakfast prepared by one of our unobtrusive butlers. Guest facilities at Kayumanis include an expansive freeform swimming, Spa, private Beach Club, Tetaring Restaurant featuring a tantalizing blend of Western and South East Asian specialties, also Piasan Restaurant featuring an original Italian cooking. ... more less
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- Also Known As:
- Kayumanis Private Villa & Spa At Nusa Dua Hotel Nusa Dua
- Kayumanis Private Villa And Spa At Nusa Dua
- Kayumanis Nusa Dua Private Villa & Spa Bali