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“Great place to unwind” 4 of 5 stars
Review of The Puri Nusa Dua

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The Puri Nusa Dua
4.5 of 5 Hotel   |   Jalan Raya Nusa Dua Selatan, Nusa Dua, Bali 80363, Indonesia   |  
Hotel amenities
Ranked #30 of 46 Hotels in Nusa Dua
Brisbane, Australia
1 review
4 helpful votes 4 helpful votes
“Great place to unwind”
4 of 5 stars Reviewed November 9, 2013

We two individuals have had a VERY relaxing week. Although a little remote from shops the shuttles to both Bali Collection and the beach saved that from being an issue. Concierge was very helpful in getting fixed price vehicles for travels to other areas. Pool is really good and staff always smiling and keen to provide what services we asked. Free WiFi wonderful! Good sized rooms and plenty of storage.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

Traveler rating
    91
    79
    22
    8
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
West Hollywood, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 7, 2013

We recently stayed at the Mantra in Nusa Dua and we loved it. The place is very quiet and offers the chance to get away from it all for a few days. The staff in all areas of the hotel were incredibly friendly and sought out any chance to make our stay more special. The fact that they bothered to know our names and remember our orders (for example: when ordering coffee to the room - it became - 'the usual'). We took the opportunity to upgrade to the third floor suites and I have to say it was one of the most luxurious rooms that I have ever stayed in. This made our trip all the more special. There is nothing close to the hotel but for a $2.50 taxi ride, or a trip on the free shuttle, you can get to the shopping strip of Nusa Dua where there are options for shopping, dinner and also a few supermarkets. There was no need to leave the area at all. When we did leave the area we used one of the hotel drivers, very reasonably priced and to boot a wonderfully, knowledgable driver who went out of his way to show us many sights. The breakfast is amazing, plenty of options and the best coffee. Thanks for the holiday to all of the staff! We will be back - sooner rather than later!!!

Room Tip: If you can upgrade to one of the third floor suites you should do it! That was the best money we eve...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 3, 2013 via mobile

Recently stayed here and loved it. Where to start? The pool is fantastic, there is a walkway running about 10ft above the pool which offers lovely shade when swimming. Food is delicious, breakfast is a good mix, and buffet rarely runs out. The tables in the shade do suffer from more flies than ones in front of the buffet though.
One request for the management , have a think about staff name tags we would dearly have loved to give wonderful comments on some of the staff on the feedback forms.
Finally the spa, we indulged and my wife and I can thoroughly recommend the spa. Prices are comparable to non-internet bookings and the ladies are very professional.
The beach is reached by the hotel minibus and was very flexible, we rarely waited longer than five minutes. The beach slopes gently into the sea and the waves are not overly fierce, reef offers protection. Drinks are cheap on the beach and there is no charge for sunbeds.
We did walk along the beach to Bali collection which was fab. Turn left when you get to the beach and when you can't go any further walk through the park, taxi or shuttle back.
There are many amazing hotels in Bali but we would seriously consider Mantra and have absolutely no hesitation in recommending.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraNusaDuaBali, General Manager at The Puri Nusa Dua, responded to this review, November 5, 2013
Dear joseph,
Thank you for taking the time to share your recent experiences at Mantra Nusa Dua. Your feedback is very valuable to us as we take great pride in our services and especially in our team members and are pleased to hear that they have made your stay so wonderful. Thank you very much for your interest regarding the staff’s name tags. Actually the idea behind this is to encourage our team members to introduce themselves to the guests by name making the
experience and contact even that much more personal but we take your suggestion very seriously. We certainly look forward to welcoming you back when your travels return you to Bali.

Regards

Gary Rosen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 1, 2013

My husband and I spent a week here and had no complaints at all. It is a new hotel so some things are still being finished off. We had a beautiful suite on the 3rd floor. Possibly the biggest room I've ever had in a hotel! 2 Balconies - one with a day bed, the other with chairs and table with views out to sea. Breakfast was excellent, full English, continental and asian all available, eggs cooked to order and wonderful attentive staff that made us feel very special. We had massages nearly every day, the ladies in the spa are fantastic and so professional. Our evening meals were also very good. Other reviewers are right in that there is nothing really outside the door, its a courtesy bus or taxi to anywhere, although we did walk back from the beach one day and its not that far really. Well done Mantra, we will be back.

Room Tip: 312 is a lovely suite
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 31, 2013

This is a nice hotel with excellent staff. Top floor rooms are lovely with wonderful views from the two balconies, worth the extra cost as you might spend more time in the room than usual!
The location is remote and nothing is in walking distance. I think this hotel is ideal for anyone who has had a few days in the hustle and bustle of Kuta, Legian or Tuban and want to have a few days totally relaxing away from everything.
I find it very hard to believe that this is a new hotel. I think it is more a new hotel to Mantra, as there are heaps of structural/maintenance signs that would suggest this hotel is not new - this is just the observation of a seasoned renovator.

Room Tip: Choose a third floor room, there are lifts.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 31, 2013

I stayed during four nights in a business trip. The hotel was perfect, staff was helpful and everything was new and clean. However, leisure travelers should be aware that this hotel doesn't have a private beach and it's a little far from the best ones. They do offer a free shuttle to and from Gengar Beach but the day I tried to go it wasn't available. Something else to consider is that they're a little far from Convention Center.

Besides that, and having in mind how affordable that this hotel is by comparison with the rest, it's a great option.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 30, 2013 via mobile

We stayed here for 3 nights in Oct. I booked myself and my fiancé a deluxe room so it had a really nice bath. The hotel is really brand new and large, it has a lovely pool which was always quiet when we were there and the staff speak English well. The hotel isn't walking distance to anywhere which was a bit disappointing as we usually like to walk to shops etc however there is a bus that goes to Bali collection - a shopping centre near by. It's not the greatest however. There is also a driver that will take you to the hotels "private beach" they have a few chairs down at the beach which is a nice quiet area, nobody hassling you and cheap yummy food! Definitely try the satay!
The hotel itself has a buffet breakfast which is fine, it has enough variety. The food available at the hotel is limited however and similar prices to Aus. It would be great to see more options on the menu as it is a bit of a pain to venture out for meals. Our room was really nice , the bed was a bit hard but nothing to complain about. Overall I would suggest to stay here if you want a relaxing trip doing nothing.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Puri Nusa Dua

Address: Jalan Raya Nusa Dua Selatan, Nusa Dua, Bali 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Romantic Hotel in Nusa Dua
#26 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Puri Nusa Dua 4.5*
Number of rooms: 172
Official Description (provided by the hotel):
The Puri Nusa Dua offers 172 rooms including 24 suites. Superior, the entry level of room, provides utmost comfort as it is very spacious at 51sqm with choice of King Size Bed or Twin Beds. Similarly, Deluxe offers amenities and facilities of Superior plus separate shower and bath tub with glass window looking through the bedroom. Our Suite located on the highest floor features a separate living and dining area, spaciously at 102sqm. Two balconies with a day bed and sitting area provide a homely feeling. With the convenient location just 20 minutes via toll to Ngurah Rai International Airport (Denpasar) and 25 minutes from Kuta and trendy Seminyak, the Puri Nusa Dua ensures a pleasant stay for guests. ... more   less 
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Also Known As:
The Puri Nusa Dua Bali

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