We stayed in Mantra 3 nights and that was wonderful experience. I have never been in a hotel where is such a good service and nice staff.
First one example of this hospitality. About 20-years old guy who work in "car-lobby" name Zara ( don´t know how to write his name correctly) was extremely helpful. My brand new watch was broken and I bought that from Legian- Kuta. Zara make calls to Rip Curl shop and really tried to solve my warranty problems. Eventually I got new watch and that was delivered to Mantra. It was nice to see that someone was so good in customer service. All the time try do his best. That kind of worker is extremely valuable to the Mantra. Big thanks to him.
Also my wife got very sick during our stay and 6am I need to get to the pharmacy. Immediately guy from the reception gave me a ride to town and we got some medicine. Also staff from the restaurant take care of my wife and serve her excellent food to our room. They really want to help us and we really appreciated that.
These are just a few examples how friendly staff was. I just want to say to Mantra´s manager that you have hired excellent employee and give big thanks to them from us. (maybe small salary-bonus to staff :)
I recommend this hotel to everyone. Pool area is very nice and and gym was also good enough. Clean and nice room and quite large also. Shuttle bus to Bali collection work well and also taxi was cheap and easy to take. If you go to Nusa Dua ,try this hotel. Regards from Finland
- Official Description (provided by the hotel):
- VOUK Hotel & Suites offers 172 rooms including 24 suites. Superior, the entry level of room, provides utmost comfort as it is very spacious at 51sqm with choice of King Size Bed or Twin Beds. Similarly, Deluxe offers amenities and facilities of Superior plus separate shower and bath tub with glass window looking through the bedroom. Our Suite located on the highest floor features a separate living and dining area, spaciously at 102sqm. Two balconies with a day bed and sitting area provide a homely feeling. With the convenient location just 20 minutes via toll to Ngurah Rai International Airport (Denpasar) and 25 minutes from Kuta and trendy Seminyak, VOUK Hotel & Suites ensures a pleasant stay for guests. ... more less
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- Also Known As:
- VOUK Hotel & Suites Bali/Nusa Dua