We got the room based on a Groupon deal from Singapore, the pictures as supplied on Trip Advisor and Agoda were accurate and it seemed like a good deal.
When we arrived in Bali, the driver who picked us up in the hotel vehicle was friendly and made small talk with us pretty easily.
When we arrived at the hotel, it was pretty! Clean and pretty straight forward, the lobby was small and it was next to the common pool. It was a nice hotel, quaint with a boutique feel, check-in was painless.
The room was beautiful and spacious, lined with a lot of purple and even a lounge area. However, upon closer inspection, we realized that there were a few details that were not to satisfaction. The sink was chocked, the private pool area was dirty, the bathtub was dirty too, the bathroom door was stuck and the shower area drainage was chocked too. It was not the ideal vacation starter to encounter these problems within the first 15 minutes of check-in. We got the 'engineering' (maintenance) staff to rectify the problems as well as housekeeping to clean the room once more. We burned about 2 hours waiting on the staff and eventually we got a little impatient and decided to leave for some food. When we got back, spic and span the room was clean and the bathroom was functioning as it should.
On the second day, we got visited by the staff, I was expecting housekeeping but was met with a slice of chocolate cake instead. The attention to detail even though it meant them spying on my birth date was a very nice touch to the trip. I loved the reception staff as they were the key to our getting around Bali. In terms of suggestions on places to visit and addresses to provide taxi drivers and the booking of taxis.
Overall, though the trip was a complete joy, there still are details that need to be ironed out, since the hotel is just about a year old. But knowing the hospitality and the extra mile the staff is willing to go, I trust that Amaroossa has not seen its best days yet.
Keep up the good effort!
- Official Description (provided by the hotel):
- Amaroossa Suite Bali is a new luxury home for your lovely Bali vacation. Modern, classy, luxurious, and romantic, Amaroossa Bali is the kind of hotel that can make your holiday in the land of paradise feels a lot more extraordinary. Visiting Bali is a special experience, and in turn you also deserve a special place that you can call home while you are there.With Amaroossa Bali, we aim to make your visit to Bali as special as it can be. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, HotelTravel.com, Agoda, Orbitz, Odigeo and Hotels.com so you can book your Amaroossa Suite Bali reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Amaroossa Suite Bali Nusa Dua