We spent a week with the family. From the moment we stepped out of our taxi and the Gong with the traditional dancers announced our arrival, we were treated like royalty. We were in need of rope and the assistant experience manager, Ayu, went from store to store to find us rope. She bought it with her own money and had it delivered to our room! The staff, from the gardeners to the general manager, are all exceptionally friendly and no task is too much to ask. Ikan restaurant is great for breakfast (overlooking the beach) and staff were so helpful in getting us tropical fruit like Dragon fruit, Star fruit, Snake fruit, Longans, Rambutans and mangosteens. We even had a bed change when we mentioned that the current bed feels a bit worn. The location is very safe and a great destination for a family holiday. This is now definitely one of our annual holiday destinations. For a great experience, contact Ayu Lestari and ask her assistance in planning your holiday.